Top Hotels Near Musical Maze in Ottawa from NZ$120

"Perfect "

"was one of the worst hotel experiences I’ve had. I woke up in the morning to a very strong smell of urine coming from the bed. After checking, it became clear the urine was actually coming from the mattress itself and soaking up through the sheets. The mattress was clearly contaminated and the bedding had not been properly cleaned or checked before the room was given to a guest. Unfortunately, I only discovered this after sleeping in the bed the entire night, meaning I unknowingly slept in urine. I took photos and a video clearly showing the liquid soaking up through the sheets from the mattress. What makes this even more frustrating is how the situation has been handled. When I checked out, I specifically asked to speak with a manager and was told someone would contact me. I also sent an email with the photos and video documenting the issue. Despite that, no manager has reached out to me at all. Sleeping in a contaminated bed is completely unacceptable and a serious hygiene issue. The lack of response from management afterward is just as concerning. I hope the property takes this seriously, both in addressing the cleanliness standards and in how they respond when a guest raises a serious issue."

"Clean room, friendly staff."

"Disappointed in room furnishings. No iron and ironing board, when requested we were given one with only one leg....really!"

"No complaints at all about this property. Had a great stay. "

"Very pleased with the room, especially the bathroom with a walk in shower."

"The restaurant is the best steak house in Ottawa. Better than the Keg. This is a choice hotel. Vic"

"Great hotel and location when going to an event at the Canadian Tire centre. The only negative for us was that the mattresses were too hard so we woke up with sore backs both mornings. "

"It was ok but getting dated "