Museo de Historia Natural Tours and Activities

We loved the room and the staff, but the laundry service provided (off site) was horrible (ruined clothing) and the noise level after 11:00 PM made it very difficult to sleep. We know the hotel can't control noise outside the building, but the hallways and gathering areas were extremely loud as well.

Hotel Cusco La Paccha, was truly one of the best hotel experiences my family and I have ever had. It was absolutely worth every penny, and our experience here is one of the reasons we already plan to return next year. The staff was top notch, kind, professional, attentive, and extremely helpful. What impressed me the most was how they helped us when my dad unexpectedly needed medical attention. The hotel staff was able to arrange for a doctor to come directly to the hotel to evaluate him. He needed oxygen and medication, and they helped coordinate everything for us. Of course, the medical services were an additional cost, but we found the cost incredibly affordable, especially considering the level of care and convenience provided. As a family traveling away from home, having that kind of support meant so much to us. They also offer luggage storage, which was extremely helpful while we traveled to other towns before returning to Cusco. The hotel was very clean, the location was excellent, and the staff truly went above and beyond to make us feel comfortable and cared for. For my family and me, our experience was simply amazing. I highly recommend Hotel Cusco La Paccha, and we will definitely be returning next year. Thank you to the entire staff for your kindness, hospitality, and for helping make our trip to Cusco so memorable. ❤️