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Reviews of Hotel Munich City

Hotel Munich City
Schwanthalerstr. 112-114, Munich, BY

Reviews

7.4

Good

Rating 10 - Excellent. 206 out of 1000 reviews" "
Rating 8 - Good. 421 out of 1000 reviews" "
Rating 6 - Okay. 234 out of 1000 reviews" "
Rating 4 - Poor. 96 out of 1000 reviews" "
Rating 2 - Terrible. 43 out of 1000 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2024

10/10 Excellent

Gregory, Philadelphia

Liked: Cleanliness, amenities
Very good breakfest.
Stayed 6 nights in Mar 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Feb 2024

8/10 Good

Antony

Liked: Staff & service, property conditions & facilities, room comfort
Good value. Fairly modern. Excellent breakfast. Lots of variety and free! Cleanliness was lacking a bit. The bathroom wasn’t too clean and there was a problem with the toilet cistern filling itself. But for the price, that’s not too bad.
Stayed 3 nights in Feb 2024

8/10 Good

Dougie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel
Great clean hotel with a decent breakfast buffet in the morning. Room was nice and clean. Only disadvantages for me personally is there was no coffee making facilities. As an early bird, I like a coffee first thing but other than that, will certainly use again.
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brown
Lovely hotel .. very central…room was nice and warm and comfortable.
Stayed 3 nights in Dec 2023

8/10 Good

Rueisiang

Stayed 1 night in Dec 2023

10/10 Excellent

David

Stayed 1 night in Dec 2023

6/10 Okay

Kevin

Disliked: Cleanliness, property conditions & facilities, room comfort
Very basic room
The location of this hotel & the very good breakfast are the positives for it , unfortunately there are quite a few negatives! The front desk staff are best described as surely & give the impression that they really don’t want to be there. The rooms are extremely basic ( especially when they are costing well over €200 per night ) & don’t have any water or tea/coffee making facilities. The TV has many stations but only about 25% of them work. The bathroom is one of the worst that I’ve experienced in a hotel of this rating , The shower is tiny , as in really small. I’m average height & size & I couldn’t move in it , anybody even slightly larger is going to really struggle. The toilet didn’t flush properly & kept running noisily, I did report it to the front desk but it didn’t make any difference. The water in the sink sprays in several directions. It’s a really noisy hotel , you can hear what’s going on in neighbouring rooms & in the corridor. If you were stuck & needed just one nights accommodation maybe it might be ok but I was there for 3 nights & was happy to leave & move to another hotel when my flight was cancelled.
Stayed 3 nights in Nov 2023

10/10 Excellent

GEORGIOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Καλό πρωινό,και καλή τοποθεσία.επίσης το δωμάτιο ήταν άνετο.
Stayed 3 nights in Nov 2023

8/10 Good

Nina

Stayed 3 nights in Nov 2023

6/10 Okay

Meghan

Stayed 2 nights in Oct 2023

8/10 Good

Johanna

Stayed 2 nights in Oct 2023

8/10 Good

Imelda

Liked: Property conditions & facilities
The place is sage and quiet the staff are helpful and can speak english. The place is clean and the breakfast is great.
Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Stayed 1 night in Sep 2023

10/10 Excellent

CECILIA

Stayed 3 nights in Sep 2023

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to festival!!!!
Always clean and breakfast was a huge plus!
Stayed 4 nights in Sep 2023

10/10 Excellent

Kazuhiko

Stayed 2 nights in Sep 2023

8/10 Good

Mary, salt lake city

Travelled with group
Liked: Amenities
Need better air conditioning…it was too warm in our room at times
Stayed 5 nights in Sep 2023

10/10 Excellent

Santeri

Stayed 4 nights in Aug 2023

8/10 Good

Arzu

Stayed 1 night in Aug 2023

8/10 Good

Petra

Stayed 1 night in Aug 2023

8/10 Good

Melisa

Stayed 2 nights in Aug 2023

10/10 Excellent

Joe

Stayed 3 nights in Jun 2023

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

6/10 Okay

Lasse

Stayed 2 nights in Jul 2023

4/10 Poor

Kelly

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT VISIT THIS PLACE, THEY LIE SO MUCH ON THEIR PAGE. Me and three friends visited Munich for the week and stayed at Munich City. Let me just say honestly that it was horrible, on their page they claim to do laundry however that isn’t available, the rooms are incredibly dirty even though they claim to clean it, we found urine stains on the walls, mold in the shower, and hairs stuck to the walls. On our first day at about 14:00 a man entered our room without knocking(while we had the do not disturb sign up) and tried to come in, he was quickly shooed away, this issue happened constantly and after the 3rd time of random people trying to enter our room we became uneasy and unsafe, when we went to the front desk and the man showed zero signs of courtesy and instead answered our complaints with simple grunts while not even looking up from his computer. The service was not friendly, nor was the physical building, during a storm multiple lights went out and pieces of the building broke off and fell to the ground. This place is not safe at all.
Stayed 4 nights in Jul 2023

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As a first time Bavarian visitor the included breakfast was awesome. The staff kept the room very clean. We were easily able to walk downtown, and rent bikes to go out of the city. Close to the train station too—super convenient
Stayed 3 nights in Jul 2023

10/10 Excellent

Christian

Stayed 11 nights in Jun 2023

8/10 Good

tomi

Stayed 2 nights in Jul 2023

10/10 Excellent

Uwe

Stayed 1 night in Jul 2023

8/10 Good

Soo yeon

Liked: Staff & service, property conditions & facilities, room comfort
방이 너무 작아서, 불편함이 있었습니다만 아침식사는 매우 좋았읍니다. 중앙역을 기준으로 뮌헨 구시가지, 즉 주 관광지의 반대방향에 호텔이 있어 다소 불편하였습니다.
Stayed 3 nights in Jun 2023

8/10 Good

Rickard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

2/10 Terrible

Anna

Stayed 2 nights in Jun 2023

8/10 Good

Jehanzeb

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money. A proper big room with with balcony and breakfast included. I will definitely visit again.
Stayed 1 night in May 2023
Response from Mona Rieger, Rezeption on 5 Jun 2023
Thank you for your feedback. We're looking forward to seeing you again soon.

4/10 Poor

Anne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleaseant in many ways
Those photos from the hotel are really wrong. We had two rooms and both were small and not a clean feeling. In the reception the service was unpleasant, they didn´t tell anythin if you were´nt asking.
Stayed 5 nights in May 2023
Response from Mona Rieger, Rezeption on 5 Jun 2023
We're sorry to hear that you were not satisfied with your room and the service at the reception. Usually, anything can be solved at the reception. The staff is normally very nice. We apologize for your inconveniences.

2/10 Terrible

Aram

Stayed 3 nights in May 2023

4/10 Poor

Callum

Disliked: Staff & service, property conditions & facilities
Very rude and unhelpful staff
Hotel was simple but served the purpose needed. The service from the staff was awful, very unhelpful and rude is an understatement. Paid for a double bed room, got two singles and told there’s nothing they can do. Asked for some more pillows at 3.30pm, and was told there’s no house keepers and it’s not receptions job. Was told the hotel bar was open until 1am, tried to buy a bottle of water at half 10 and was rudely dismissed. Any time we spoke to the staff felt like a burden. So rude and unhelpful and had a really negative effect on our stay
Stayed 3 nights in Apr 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Probably won’t be back. Loved the breakfast though
I wasn’t expecting anything fancy. But we had cobwebs in our room in two places. One being attached to the extra roll of toilet paper, which we needed, gross. And the shower was the smallest I’ve seen. A tiny person would have trouble. Not to mention a normal or plus sized person. Think UK phone booth. The pictures are definitely deceiving as it looks much larger. And the doors didn’t seal so water was literally everywhere. And it advertised a hair dryer but there wasn’t one. The breakfast was on point though. And the breakfast attendants were so nice. Amazing food and space. Also showed many pictures of champagne and goodies in the room but I didn’t see an option to add that on. Would’ve been nice to surprise my husband for our anniversary. Also about a 10 min walk to the train station.
Stayed 2 nights in Apr 2023

8/10 Good

???????

Stayed 1 night in Mar 2023

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2023

6/10 Okay

Charles

Stayed 1 night in Sep 2022

10/10 Excellent

Edmond

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful staff a nice breakfast. Room was very good size for a family of four. Near to the metro, restaurants and shops/supermarkets etc. I would stay here again…
Stayed 2 nights in Aug 2022

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again!
Stayed 1 night in Jul 2022

8/10 Good

Toan

Stayed 3 nights in Jul 2022

4/10 Poor

Lisa

Travelled with family
Disliked: Amenities, property conditions & facilities
The room was much much smaller than expected by looking at the pictures!! The shower was extremely small and the beds were the hardest things we have ever slept on besides floors. The curtains were smelly and falling down and the maintence person never came to hang the curtains even though I told the front desk about this issue. The website said they had elevators but in the building they put me in there was no elevator and we had to drag all of our luggage up 2 flights of steps which was not easy. The ONLY good thing about my stay there was the location!! There is a nice restaurant across the street, a pharmacy, a nice little playground and sitting area and a nice little mall for shopping all across the street. Center city and Mierenplatz is all in walking distance which was nice
Stayed 7 nights in Apr 2022

8/10 Good

Wayne

Liked: Cleanliness, staff & service
Good service but hotel needs TLC.
Friendly service, willing staff, super nice people. Excellent breakfast! Hotel needs a bit of maintenance as the rugs and walls have a few stains or dings. The bathroom could not have been smaller yet the room was spacious!
Stayed 2 nights in Jan 2022