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"The staff was very friendly and eager to help. The facilities are great with an excellent (and surprisingly big) garden. The volcanic tunnel on the property is huge and worth the visit by itself."

"The staff was the best part. They were so accommodating and friendly. The garden was also beautiful and the food was amazing. Highly recommend. "

"This property is falsely advertised. The location listed on Expedia is not accurate, and when I arrived, it was nowhere near where it was supposed to be. I was forced to book another hotel last-minute. That alone would have been manageable, but the real issue is that the property provided no way to resolve the situation. They never answered their phone, ignored messages, and even when Expedia tried to reach them directly, there was no response. As a result, I was unable to cancel and lost over $1,300. Travelers should be aware that this listing is misleading and the property is unresponsive."

"The staff are responsive and kind, the grounds are lovely, and the rooms were nice. "