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"Everything exceptional!"

"The room was big and spacious. Staff are helpful and friendly. Breakfast was also good. Overall value for money. "

"Fabulous views from room with two walls of floor-to-ceiling windows--just like the photos. For me, my frustrations were restaurant was only open Friday and Saturday nights, bar was closed Sunday and Monday nights, and dryers didn't work."

"I liked the cleanliness and the friendly staff."

"We had a fantastic stay at Lotte Hotel Busan. The hotel was exceptionally clean and modern, and we were fortunate to have a spacious room on a high floor with a great city view. The room itself was very comfortable, well-designed, and impeccably maintained. We really appreciated the space and overall quality, and honestly wished we could have stayed longer. The staff were friendly, welcoming, and always helpful, which made our experience even more enjoyable. We didn’t have the chance to try the dining options, so can’t comment on that, but overall we thoroughly enjoyed our stay and would highly recommend this hotel."

"We had 2 nights at the Grand Wyndham Busan and we were very impressed. The hotel is great and the rooms are wonderful. The corner room bathrooms are really impressive and exactly as they are in the photos on line. We were really impressed with the location the views from the 19th floor across the harbour and bridge especially at night when it was all lit up. Staff very really helpful and fitted us in to the restaurant after we forgot to book."

"Nice breakfast "

"The hotel is really nice… but I wish I knew a couple factors before I booked because I wouldn’t have booked it. The hotel is pretty nice and the staff is pretty responsive. My issue was that the amenities were all down. Like the sauna or the pool. Also the convenience store inside of the hotel is not 24/7. Our room heating system was broken. It would not turn off the heat so we had to ask the staff to completely turn it off in our room. Also, A/C wasn’t an option as they shut down that option since it’s still considered “winter”. But they were kind enough to bring us a fan… and btw, you can see inside of the bathroom from your room (thankfully there are blinds). For a brand like Shilla, I felt really let down."

"My 1st time in Busan & glad that I booked this hotel. It is very convenient with many eateries, GS25 convenience shops nearby. It is very close to Lotte Mall too. The breakfast selection isn’t great and I’m glad that we didn’t booked the room with breakfast. I would definitely book this hotel again if I’m going to Busan."