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"The room was big and spacious. Staff are helpful and friendly. Breakfast was also good. Overall value for money. "

"Linens had holes both sheet and the cover."

"Good"

"The airport transfer service is on time. Cherry blossom in full bloom walking distance from the hotel. Room is big with 2 washing area. However, not much dinning option within walking distance and the bathroom is translucent (not only the door but also the whole area above bath tub) beside the bed so when you leave the bathroom lights on at night the room is actually quite bright."

"The hotel is really nice… but I wish I knew a couple factors before I booked because I wouldn’t have booked it. The hotel is pretty nice and the staff is pretty responsive. My issue was that the amenities were all down. Like the sauna or the pool. Also the convenience store inside of the hotel is not 24/7. Our room heating system was broken. It would not turn off the heat so we had to ask the staff to completely turn it off in our room. Also, A/C wasn’t an option as they shut down that option since it’s still considered “winter”. But they were kind enough to bring us a fan… and btw, you can see inside of the bathroom from your room (thankfully there are blinds). For a brand like Shilla, I felt really let down."

"This property was absolutely terrible. The surrounding area is full of adult entertainment venues and is not a pleasant environment at all. Do not trust the positive reviews; they are completely misleading."

"Had a great one night stay. Everything was very comfortable, clean, and quiet. Coffee in the lobby was great. "

"Well equipped new clean room, close to subway, easy check in and out. Great value"

"Good"