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"Staff- beyond excellent Room - well equipped Cleanliness- spotless Amenities - plenty Staff went out of their way to make our stay comfortable "

"Curteous staff, clean basic room"

"Cons. Washroom was terrible.. Iron water...yellow water Shower was not working.. Hot water was irregular.. they was charging extra for room heater and tea. Pros Good view..room was nice.."

"We stayed one night to experience the grandeur of the palace. The staff were courteous and the meals were to a high standard that you would expect of such a place. But we felt isolated and little disappointed as it was very quiet and lacked warmt. Hot water was only on at certain times making it more univiting and some parts looked rundown. The ball room was impressive and had nostalgia but we were glad to only stay one night. I'm sure the experience may be better during the high season when it is more busier."

"Great stay"

"Location is damn good with the environment around with a greenery tea plantations, but the hotel & the rooms were in pathetic condition. The room which we stayed doesn't had basic curtains for the windows, also the rooms are not clean & hygiene for which they charge very high price. "

" Yes very good "

"The property is old and it’s visible in the rooms. The views from room are not great . The whole property layout is decent not wow. I have been to better properties. Food was good "

"Very serene and beautiful property. Very modern. Excellent service. One of a kind property nestled in the middle of tea estates. Loved their hot infinite pool room. "