Dear lady. Despite our repeated attempts to reconcile, we acknowledge that more than a month has passed since your stay in hotel without paid the balance due. Among other things, we note that you also enjoyed making comments harmful to the our reputation on the net. Today we proceeded to report this insolvent and fraudulent behavior to the competent authorities. Unfortunately, in Italy there are laws and regulations that cannot be broken for any reason or amount. At this point you will answer whoever is responsible for it. Good luck.

The best thing is to present your complaints to the desk, we generally solve all kinds of problems. But there are people who just like to judge and write, to feel themself great. People who do not see how bad they hurt this company in a period of great difficulty for hotellerie. Fortunately yours is just a cry in the dark. Thank you for coming!