Lobby sitting area

Reviews of Cambria Hotel Mount Pleasant – Charleston

3 out of 5
Cambria Hotel Mount Pleasant – Charleston
1472 Highway 17 North, Mount Pleasant, SC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 785 out of 1007 reviews" "
Rating 8 - Good. 164 out of 1007 reviews" "
Rating 6 - Okay. 30 out of 1007 reviews" "
Rating 4 - Poor. 17 out of 1007 reviews" "
Rating 2 - Terrible. 11 out of 1007 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanette

Travelled with family
I appreciated that I received texts asking if I needed anything. Clean rooms.
Stayed 2 nights in May 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very well-designed, quiet, comfortable rooms. Courteous, helpful staff. Bathrooms were designed more for looks than convenience, however. There was nothing to hold onto in the shower, and there were zero or maybe one hook to hang anything on, and no towel racks. No breakfast place on site.
Stayed 3 nights in May 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff good. No breakfast and restaurant onsite was closed.
Stayed 2 nights in May 2024
Response from GM on 22 May 2024
Thank you Sandra for your feedback.

10/10 Excellent

Rochelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Very clean, new hotel.
Stayed 1 night in May 2024
Response from GM on 22 May 2024
Thank you Rochelle for your positive feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Kathy, West Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located, very clean and comfortable. Only negative is breakfast is only served until 9:00 am.
Stayed 4 nights in May 2024
Response from GM on 21 May 2024
Thank you for your positive feedback Kathy. We look forward to welcoming you back in the future.

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, really good. A bit far from downtown though.
Stayed 2 nights in Mar 2024
Response from GM on 21 May 2024
Thank you Carl for your feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Romi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a particularly picturesque surrounding but very very convenient to Charleston, restaurants, pharmacies, grocery stores etc. kind of a suburban setting.
Stayed 3 nights in May 2024
Response from gm on 21 May 2024
Thank you Romi for your feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Algie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only thing i could complain about would be, on their website it says chargefor breakfast...one of the reason i picked this hotel was it had breakfast and dinner service at their resteraunt.... When we arrived,i asked what timethey stop serving breakfast. I was told that they had suspended nreakfast....only serve dinner 5:00-10:00 pm. We had.no transportation so if we wanted breakfast we needed Uber.... Staff was great...Jacob,Mike,Sunny....everyone!!!
Stayed 7 nights in May 2024
Response from GM on 21 May 2024
Thank you Algie for your feedback.

10/10 Excellent

Zach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Very clean rooms. The showers are a bit strange. The back side s of them are opened and every time we showered it wet the floor and made it really slippery even with 2 towels down
Stayed 2 nights in Apr 2024
Response from GM on 21 May 2024
Thank you Zach for your feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff would highly recommend
Stayed 3 nights in Apr 2024
Response from GM on 21 May 2024
Thank you Greg for your positive feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Jeani

Liked: Cleanliness, staff & service, property conditions & facilities
Great bed would stay there again.
Stayed 1 night in May 2024
Response from GM on 21 May 2024
Thank you Jeani for your positive feedback. We look forward to welcoming you back in the future.

8/10 Good

bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing it was just great
Stayed 1 night in May 2024
Response from GM on 21 May 2024
Thank you Bruce for your positive feedback. We look forward to welcoming you back in the future.

2/10 Terrible

Rayshell

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from GM on 21 May 2024
Thank you Rayshell for your feedback. Sorry to see that we did not meet your expectations.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay! Very clean and comfortable, will book again!
Stayed 2 nights in May 2024
Response from GM on 21 May 2024
Thank you Angela for your positive feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Krista, Glen Mills

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Apr 2024
Response from GM on 21 May 2024
Thank you Krista for your positive feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Jerrye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from GM on 21 May 2024
Thank you Jerrye for your positive feedback. We look forward to welcoming you back in the future.

10/10 Excellent

sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice restaurant and bar in hotel. Great staff!
Stayed 1 night in May 2024
Response from GM on 21 May 2024
Thank you Sharon for your positive feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Shakti

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I were really pleased with the rooms, it looks like they were renovated recently. Very clean and modern, and no carpet on the floors. The staff was also super friendly and the gym was well equipped.
Stayed 3 nights in May 2024
Response from GM on 21 May 2024
Thank you Shakti for your positive feedback. We look forward to welcoming you back in the future.

6/10 Okay

Robert L

Travelled with partner
Liked: Cleanliness
Washcloths and towels inadequate supply. No breakfast or lunch service available, advertise a restaurant on site, only bar with limited hours. However, the food purchased at the bar was excellent. Furniture in the room was very limited and the tiny refrigerator only worked intermittently, either no cooling at all to freezing liquids. Adjustment knob was completely missing. Notified the front desk and was told they would let maintenance know. No evidence they did anything.
Stayed 3 nights in May 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very clean and quiet. There was no carpet in the room and we loved that; made it feel so much cleaner. The thing we loved the most was the mattress was the most comfortable we’ve ever had at a hotel.
Stayed 2 nights in May 2024
Response from GM on 21 May 2024
Thank you Denise for your positive feedback. We look forward to welcoming you back in the future.

4/10 Poor

Justin

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff might as well not have been there. Hot water in shower was virtually non existent. My wife took a quick 5-10 minute shower, then I took a cold shower. Staff member had the audacity to make a rude comment about the “unhealthy” chocolate milk we bought from their store for our daughter… it was the ONLY milk they sold. I even asked the kitchen staff to buy a glass of milk and they had none. Housekeeping did not take our trash or towels, when I called the desk they told me at first that I could come down and get some, but that the housekeepers may not have been by yet. It was 4:00PM… There was also construction going on in reference to the exterior of the building, which was not mentioned at all while booking. I would recommend paying the extra $50 a night to stay somewhere else.
Stayed 2 nights in May 2024

8/10 Good

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from GM on 21 May 2024
Thank you Willie for your feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Allison

Travelled with family
Liked: Amenities
Clean and quiet property- exactly we hat I am looking for.
Stayed 1 night in May 2024

8/10 Good

Dale

Travelled with partner
The road into motel is strange with a small turning road right where you pull into the establishment. Very dangerous and not appealing for the appearance. Rooms are modern and nice but the pool is way to small and not an asset for the place. No breakfast is a real killer.
Stayed 3 nights in Apr 2024
Response from GM on 21 May 2024
Thank you Dale for your feedback.

10/10 Excellent

Lori

Stayed 1 night in Apr 2024
Response from GM on 21 May 2024
Thank you Lori for your positive feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024
Response from GM on 21 May 2024
Thank you Carolyn for your positive feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Ellen

Stayed 1 night in Apr 2024
Response from GM on 21 May 2024
Thank you Ellen for your positive feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town to visit MUSC and this hotel is only 3 minutes away. Very convenient if you have an appointment there.
Stayed 1 night in Apr 2024
Response from GM on 21 May 2024
Thank you Barry for your positive feedback. We look forward to welcoming you back in the future.

6/10 Okay

Steven

Travelled with family
Liked: Staff & service, property conditions & facilities
Shower had no power also wasn’t warm, also ANTS
Stayed 2 nights in Apr 2024

8/10 Good

Susan, Lewes

Travelled with partner
Liked: Amenities
The outside property was fine. Nothing outstanding. The inside was clean, modern and very inviting.
Stayed 1 night in Apr 2024
Response from GM on 29 Apr 2024
Thank you Susan for your feedback. We look forward to welcoming you back in the future.

8/10 Good

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, room was nice, our view however looked at the bank. The photos of the waterfall and ocean of the property are not actually there. Drove 3 miles to Sems Creek for activity.
Stayed 1 night in Apr 2024
Response from GM on 21 May 2024
Thank you Terri for your feedback. We look forward to welcoming you back in the future.

8/10 Good

Susan, Lewes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The glass frame on the lower right hand corner of the bathroom mirror was cracked and broken. Otherwise everything else looked good. I LOVE that the room had no have carpet.
Stayed 3 nights in Apr 2024
Response from GM on 29 Apr 2024
Thank you Susan for your feedback. We look forward to welcoming you back in the future.

10/10 Excellent

charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Modern design, 10 mins from downtown, near famous Pages Okra restaurant
Stayed 2 nights in Apr 2024
Response from GM on 29 Apr 2024
Thank you Charles for your feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar manager Mike was extremely helpful when it came to hotel service, dinning and always having coffee available!
Stayed 4 nights in Apr 2024
Response from GM on 29 Apr 2024
Thank you Emily for your feedback. Happy to hear Mike make a good impression during your stay. We look forward to welcoming you back in the future.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Forward thinking on amenities in room. Food was great! Mike the bartender was Awesome! Gym had everything you needed for a good workout! Close to Charleston.
Stayed 1 night in Apr 2024
Response from GM on 29 Apr 2024
Thank you Nancy for your feedback. Happy to hear that Mike made a good impression during your stay. We look forward to welcoming you back in the future.

8/10 Good

kazimierz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good impression: thanks
Stayed 2 nights in Apr 2024
Response from GM on 29 Apr 2024
Thank you Kazimierz for your feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Loye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on 29 Apr 2024
Thank you Loye for your feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Diana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG this place is really fancy really nice. The bed are so soft and comfortable. He has it all super recommended. The best service in everything is closed. You have the Walmart the hospital in many other places around. I could say that I give five stars.
Stayed 1 night in Apr 2024
Response from GM on 29 Apr 2024
Thank you Diana for your feedback. We look forward to welcoming you back in the future.

10/10 Excellent

John

Travelled with partner
Good
Stayed 3 nights in Apr 2024
Response from GM on 29 Apr 2024
Thank you John for your feedback. We look forward to welcoming you back in the future.

8/10 Good

Jayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Although the hotel is clean,staff very friendly I was disappointed that there was no restaurant in the building. Some package and frozen goods could be purchased. Their site stated a restaurant and that is very important to me. I would not have picked this hotel knowing this
Stayed 1 night in Apr 2024

10/10 Excellent

Barrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from GM on 29 Apr 2024
Thank you Barrett for your feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Wendy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and so are the rooms. The rooms are huge and don’t have carpet. The bathrooms are nice and spacious. I loved my stay
Stayed 4 nights in Apr 2024
Response from GM on 29 Apr 2024
Thank you Wendy for your feedback. We look forward to welcoming you back in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It’s not we didn’t like it. It was just not close to as much as we hoped
Stayed 3 nights in Apr 2024
Response from GM on 29 Apr 2024
Thank you David for your feedback. I'm sorry that we were not in the location you were looking for.

10/10 Excellent

Cheryl, West Fargo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were very happy with our stay at the Cambria – all the employees were very friendly and professional. Our room was wonderful and location was perfect for us.
Stayed 4 nights in Apr 2024
Response from GM on 29 Apr 2024
Thank you Cheryl for your feedback. We look forward to welcoming you back in the future.

10/10 Excellent

John

Stayed 1 night in Apr 2024
Response from GM on 21 May 2024
Thank you John for your positive feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Billie, Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from GM on 29 Apr 2024
Thank you Billie for your feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Sharina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms clean, quiet and cHecking in was a breeze! Definitely will use tHem again!
Stayed 1 night in Apr 2024
Response from GM on 19 Apr 2024
Thank you Sharina for your feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Lainee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on 19 Apr 2024
Thank you Lainee for your feedback. We look forward to welcoming you back in the future.

8/10 Good

Al

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean but they are not quiet. Not much insulation you can hear people walk in the room above you
Stayed 2 nights in Apr 2024
Response from GM on 19 Apr 2024
Thank you Al for your feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Desiree

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick, staff was friendly and room was very clean as well.
Stayed 1 night in Apr 2024
Response from GM on 16 Apr 2024
Thank you Desiree for your feedback. We look forward to seeing you again in the future.