Mount Elgin Hotels, London

"Staff and cleanliness"

"Clean, modern room. Friendly helpful staff."

"This beautiful castle that's hidden right off the highway was beyond my expectations!!! The staff was beyond friendly and kind. We spent the day and enjoyed the spa and dining. Food was incredible, and recommend duck and lamb!! It was cooked to perfection. The spa was relaxing, and the staff was beyond friendly! The only complaint is they were too good at their job 😉"

"We picked Spark primarily because many of the reviews commented on the cleanliness. We were not disappointed. Our bedroom and bathroom were immaculate. The common areas, like the hallways and lobby, were tough to keep clean because of the sand and salt from the winter weather, but we could tell that the cleaning staff were there regularly. We were pleasantly surprised by the quality of the continental breakfast. We were expecting muffins, danishes, etc., so we appreciated the hard boiled eggs, oatmeal, bagels and cream cheese the the fresh fruit. "

"Great location!"

"The room was very clean. Staff was awesome going above and beyond when our check in was delayed past closing. Highly recommend!"

"Yes"

"Raj was friendly and check in was super quick. "

"What an exceptional home to stay in. Prior to going I did read other reviews and it seems the host is very much taking in suggestions from reviews. We had everything we could want. Fresh towels, clean linens, blankets to curl up on the couch with, chargers for electronics, great host communication, etc. I believe the listing does state a fitness centre, but it’s a stationary bike only - this did not affect my stay in the slightest. Beds were comfy, water pressure for showers was great. Very quiet neighbourhood. Honestly I would highly recommend this place and would return if in the area."