Sundeck

Reviews of Hat Trick Lodge - Hostel

2 out of 5
Hat Trick Lodge - Hostel
25 Wallace St, Motueka

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 11 reviews" "
Rating 8 - Good. 7 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Nov 2019
Response from Graeme on 20 Nov 2019
Thanks for the review but a little confused. We do not have a restaurant.

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2019
Response from Graeme on 17 Oct 2019
We do not respond to anonymous reviews. In fact, we give them 2 out of 5. 1 out of 5, if they go to multiple review sites over an issue that they could have bought up with us at the time of their stay and we would have been pleased to address their concerns.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found it to be noisy late at nights when trying to sleep. Sower pressure 😥
Stayed 3 nights in Jul 2019
Response from Graeme on 2 Aug 2019
Thanks for your feedback. I think you are referring to shower pressure. We ask all our guests to advise us of any problems during there stay. It is impossible to fix something for a guest who has left and raises the issue in an anonymous review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern & spacious. Great amenities, friendly staff
Stayed 1 night in Feb 2019
Response from Graeme on 13 Mar 2019
Thanks for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019
Response from Graeme on 30 Jan 2019
Thanks for the review.

8/10 Good

Taner

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Graeme on 9 Jan 2019
Thanks for the review.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Assez bruyant tres rard le soir. Mais rien à dire sur le szevice et la propreté. Super.
Stayed 1 night in Mar 2019
Response from Graeme on 15 Mar 2019
Merci

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Auch für ein Hostel könnte es ein bisschen sauberer sein. Auf unserer Bettwäsche waren Flecken. Alles schon sehr abgewohnt und kein Platz irgendwas im Zimmer abzulegen. Die Küche ist zwar gut ausgestattet aber nicht sehr sauber und es hat nicht sehr gut gerochen. Die Betreiberin war jedoch sehr nett!
Stayed 1 night in Feb 2019
Response from Graeme on 22 Feb 2019
Es ist unsere Politik, auf anonyme Bewertungen nicht zu reagieren. Bei dieser Gelegenheit möchte ich jedoch darauf hinweisen, dass wir die Bettwäsche gerne geändert hätten, wenn sie nicht zu Ihrer Zufriedenheit gewesen wäre. Dazu hätten Sie uns zum Zeitpunkt Ihres Aufenthaltes beraten müssen. Es ist sinnlos, sich in einer Rezension zu beschweren, nachdem Sie gegangen sind. Ihre anderen Beobachtungen müssen subjektiv sein und nicht die Mehrheit der Rückmeldungen widerspiegeln, die wir erhalten. Bitte vergib uns, wenn bei der Übersetzung etwas verloren geht.

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super im Zentrum gelegen, tolles freundliches Personal.
Stayed 1 night in Feb 2019
Response from Graeme on 12 Feb 2019
thank you for the review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018
Response from Graeme on 12 Dec 2018
Thanks.

8/10 Good

JIH-CHIEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
附近的中國餐廳飯盒很便宜,旅館很乾淨,值得推薦
Stayed 1 night in Oct 2018
Response from Graeme on 12 Dec 2018
Thanks