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"Find staff very helpful and courteous!"

"Localizado en el centro de Tapachula, el hotel es limpio, el personal amable y la comida es rica, las instalaciones aunque limpias son un poco viejas debido a que el hotel es de los más viejitos de la ciudad "

"This was a "work" trip to visit the coffee farm and get information on importing green coffee. The cottages were very clean and equiped with everything you could need for your stay. The staff didn't speak any English which was a little bit of a barrier since we didn't speak Spanish, but with the help of google translate it worked. We had a tour of the farm from one of the owners who was very kind and informative. The food was good and staff was attentive. The spa was beautiful and relaxing, we had very nice massages, the pools were very clean, there was someone out there cleaning them every morning. The grounds were beautiful and well maintained. It is a little harder to get here, we used a taxi service who also had a driver that didn't speak english and wanted more money then was agreed upon, this was the only negative as we were just arriving, after a day of traveling and 2 hour drive to get here. The staff made sure we had dinner and delivered it to our room. "

"We had a great stay at argovia the, cabins are clean and beautiful. The staff was very nice and always accomodating. There were not as many flowers in bloom this time of year, but what they did have was beautiful! We loved all the food and coffee we had while it, it was an amazing place."

"This was a really nice hotel, however, as we were sitting at the pool (the only white people), the server was bringing food and drinks to everyone poolside but would not even LOOK at us, or acknowledge that we were there. We had to walk inside to order a drink to take back to the pool. The front desk woman told us she would call a taxi for the airport in the morning, but then seemed put out when we came and asked her if she could help us with that. Bedding was comfortable, room was nice, pool was nice but the guy at the pool ruined it for us."

"one towel for two guests. no shower curtain. no hot water. was billed three times for the room, only one was refunded so far. The place evidently is used by prostitutes. Stay away."

"This place was extremely tired. Broken furniture and plumbing, etc. however, it got the job done. The aerobics studio that starts at 8 AM directly below the room is a little jarring."

"The hotel is nice and the staff were very accommodating and polite. The street the hotel is on is just OK and there’s not a lot of places to eat that are close. The downtown area is a 10 minute walk so if you don’t mind walking, it’s good otherwise it’s a good value"

"The WORST hotel I have EVER stayed at in my 70 years! 1 towel in room for 2 people. NO hot water. AC that barely worked. NO way to lock my door. I had to sleep with a chair blocking the door for security! When I checked out after 1 night of my 3 night stay they gave me NO refund! Horrible!!!"