1-3 Parklands Avenue, Eurocentral Business Park, Motherwell, Scotland
Reviews
9.2
Wonderful
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This is a hotel to experience from the outside to the inside. It’s extremely good. It’s free parking. The restaurant is good. Breakfast is excellent. All the staff are perfect.
The hotel was clean and comfortable with Tesla Superchargers on site.
It is very convenient for motorway access but this does mean you are staying on an industrial estate.
The dark ambience is a bit strange
Nice modern hotel, easy to find, plenty parking, comfortable and very clean, great facilities, excellent shower. Nothing not to like although I found the breakfast was very average and was served luke warm coffee. Would very happily stay again
I was woken up early each morning by the housekeeping. Do they deliberately bang the doors, so that you check out early?
Its in the middle of nowhere, hence the restaurant prices and £18 for breakfast 😳
Booked a twin room onlybto find it was a double bed with two single mattresses on. Base couldn't be separated so one of us slept on the floor. Only one set of towels so rang reception and they eventually answered. Towels arrived about an hour and a half later! Only solution the manager could offer was for me to pay for another room. Dont book if you are two males wanting a twin.
Stephen
Stayed 1 night in Jan 2024
2/10 Terrible
Daniel
Business traveller
18 Jan 2024
Liked: Cleanliness
Disliked: Staff & service, room comfort
Very disappointed!
Really disappointed. I usually enjoy staying here but had the following issues this time which means I won’t be returning.
Pair of expensive jeans stolen from my room by either house keeping or the next guest after I left. Hotel unable to help. Had to contact the police.
Restaurant not operational but no email prior to my stay to inform of this.
Bar was freezing cold so uncomfortable to eat in and the menu only consisted of 5 over priced dishes! I ordered steak and they couldn’t make any chips but charged me £42 for it inc a drink which was disappointing. The room air con was also very hard to operate, noisy and didn’t heat the room very well. I won’t be back. My bill for all this was £180 for one night. Terrible!
Christmas night stay in Dakota Eurocentral.
Beautiful wee chocolate gift left on the bed, room in immaculate condition and received a complimentary upgrade on our room also which was much appreciated.
10 out of 10 for all the staff - a wining team - Morgan wins my award for 2023 as the queen of hospitality . Keep up the good work - I will be back in Nan
Love the Dakota - food at dinner lovely - lovely room
Didn’t have breakfast as an extra £28 per couple and don’t really cater for Ceoliac, have experienced it here before. Hit or miss.
Response from Murron Thomson (Guest Relations Assistant) on 18 Oct 2023
Good afternoon, thank you for taking the time to leave us a positive review of your recent stay with us at Dakota Eurocentral. It is always humbling to receive such lovely feedback from our guests so rest assured, I will pass your feedback along to the rest of the team. It was a pleasure to have you staying with us and we hope to welcome you back again soon!
Morgan at front desk - top class service . Lovely hotel with comfortable rooms . Device at restaurant coukd have been better especially after 9pm
Aidan
Stayed 1 night in Oct 2023
10/10 Excellent
David
5 Oct 2023
David
Stayed 2 nights in Oct 2023
Response from Murron Thomson (Guest Relations Assistant) on 18 Oct 2023
Good afternoon, thank you for taking the time to leave us a positive review of your recent stay with us at Dakota Eurocentral. It is always humbling to receive such lovely feedback from our guests so rest assured, I will pass your feedback along to the rest of the team. It was a pleasure to have you staying with us and we hope to welcome you back again soon!