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Reviews of Motel 6 Moses Lake, WA

2 out of 5
Motel 6 Moses Lake, WA
2822 W Driggs Dr, Moses Lake, WA

Reviews

6.8
Rating 10 - Excellent. 125 out of 596 reviews" "
Rating 8 - Good. 164 out of 596 reviews" "
Rating 6 - Okay. 150 out of 596 reviews" "
Rating 4 - Poor. 81 out of 596 reviews" "
Rating 2 - Terrible. 76 out of 596 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Elwood or Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Missed a table and easy chair
Stayed 1 night in May 2024

6/10 Okay

Eriko, Vancouver

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Wi-Fi connections are not good
Stayed 1 night in May 2024

6/10 Okay

Randy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is not well taken care of. Rooms are very small. Would not stay there again.
Stayed 1 night in May 2024

6/10 Okay

joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shooting during my stay
Stayed 10 nights in Apr 2024
Response from Brand Experience Team on 20 May 2024
Hi Joseph,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

2/10 Terrible

Jadyn

Travelled with family
Disliked: Cleanliness
There was a shooting at the motel while staying. There was also extremely loud music that went on for hours starting around 2am, and shortly following another fight that ended in a gun being drawn. Overall not a safe place to stay at all, and not a good place to get a good nights rest. Beds were not comfy, and probably the flattest pillows I’ve ever had at a motel/hotel. No room service was provided either during our stay. You are provided with a singular bar of soap, but none of the common bathroom toiletries you would normally be provided with. DO NOT RECOMMEND
Stayed 2 nights in May 2024
Response from Brand Experience Team on 13 May 2024
Hi Jadyn, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Nancy Y. on 16 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 9 May 2024
Hi Robert, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Wayne

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 25 Apr 2024
Hi Wayne,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 16 Apr 2024
Hi Mary, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

4/10 Poor

Cheryl

Travelled with partner
Disliked: Cleanliness
There was lots of hair in the shower and on the bathroom floor, the washcloths had stains on them and one bath towel had a black mark on it.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 16 Apr 2024
Hi Cheryl, We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Natalie #Team6

10/10 Excellent

Zachary

Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will not be staying here again.
I booked a queen room and then had to add an extra day at the beginning of the trip so I was placed in a double bed room and never moved to my originally booked room. The heater only worked 1 night of the stay. I asked for daily maid service and didn’t get service the entire stay (Sunday night to Thursday morning). While going into the vending machine area, I was followed and grabbed by an old, nasty woman, whom I batted away from touching me. The surrounding area of the hotel was not comforting either, I worried that my vehicle would get broken into. The overall experience was not great and I will not be staying here again.
Stayed 6 nights in Feb 2024
Response from Brand Experience Team on 26 Feb 2024
Hi Traveler,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Good

Kathryn

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2024
Response from GSR Nicole on 14 Feb 2024
Thank you taking the time to review your stay with us.

4/10 Poor

Reynaldo

Stayed 1 night in Feb 2024

2/10 Terrible

Jose

Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 5 Feb 2024
Hi Jose,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Okay

Ellis

Business traveller
Rate very reasonable for area. No amenities, however rooms have essential items and appears to be remodeled recently. Convenient access to I90 and downtown. Staff nice. Cleaning of rooms by request. Cleaned well when cleaned. Grocery store and Tesla charging across street. Much better pricing in stores within few miles of hotel.
Response from Brand Experience Team on 29 Jan 2024
Hi Ellis,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Chris

Stayed 3 nights in Jan 2024
Response from GSR Nicole on 14 Feb 2024
Thank you for the review.

10/10 Excellent

Chris

Stayed 4 nights in Jan 2024
Response from GSR Nicole on 14 Feb 2024
Thank you for you review of your stay.

10/10 Excellent

Reynaldo

Liked: Cleanliness
Its remodeled and it was very vert convenient for mt price stay
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi ReynaldoThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GSR Nicole on 14 Feb 2024
Thank you taking time to review your stay.

2/10 Terrible

Ivan

Disliked: Cleanliness, property conditions & facilities
The room was updated however still many issues. The sink wasnt draining properly and the heater didnt work, we were freezing all night.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 26 Dec 2023
Hi Ivan,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Merrill

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Okay we do not normally stay at Motel 6 but it was the only place that would let us have our dogs there. The sign said recently renovated. Well recently renovated would mean that there is no paint peeling off the trim and walls, the flooring would not have missing pieces in it and the place would not look like it had been lived in for 10 years. The room next door was dealing drugs as all night long people were knocking on the door and all of them were a three rap knock, sorry dead give away for drugs. The parking lot was full of broken glass and it was difficult maneuvering around it but it did get cleaned up within a decent amount of time. The remote to the tv did not work so we were stuck to ne channel the whole time there. My strong recommendation would be to not stay there if at all possible. Oh and did I mention the beds are like sleeping on slabs of concrete ? Recently renovated ? You'd think there would have been new mattresses uh nope !
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 5 Dec 2023
Hi Merrill,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 5 Dec 2023
Hi Stephen,Thank you for the amazing review! Maz K.#Team6

10/10 Excellent

Paul

Stayed 1 night in Nov 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
We were happy with the location, price was good, the lady at the front desk was very nice
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Moses,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

Gerrie

Stayed 1 night in Nov 2023

8/10 Good

Manuel

Stayed 3 nights in Oct 2023

10/10 Excellent

Paul

Travelled with pets
Liked: Cleanliness, staff & service
Incredible price. And whats more - no add on for pets. I think its been 20 years since I stayed at a hotel under $60. Others in the area may advertise to be cheaper than add 20 to 30 dollars for your pet. Excellent coffee in the morning to start your day . It was noisy until about 10 than got very quiet. The person at the counter who checked us in could not have been a better host. She should be working at a 5 Star hotel.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 13 Nov 2023
Hi Paul,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 Terrible

scott

Disliked: Cleanliness, property conditions & facilities, room comfort
terrible place
Do not stay here. walked to our room and outside on 2nd floor about 10migrant workers just all outside smoking and just hanging out. felt very uncomfortable. reminded me of when a prison unlocks the cells and inmates walk out of their cell and just hanging out. glad i had my pistol. i repeat do not stay here. unreal bad and i am not a picky person i am a farm kid. this is a NO - GO
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi Scott,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith #Team6

2/10 Terrible

Kurtis

Disliked: Cleanliness, property conditions & facilities, room comfort
DO NOT STAY HERE!
Absolutely the most disgusting place I’ve ever stayed. Trash and bums everywhere. Loud. People hanging out in the parking lot who are not guest. All night looong. You will not feel safe parking your car where you can’t see it. Not a place for children. Got no sleep what so ever. Only thing nice about the place was the lady working the front desk. DO NOT STAY HERE!
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi Kurtis,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good motel, just what you’d expect.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 25 Oct 2023
Hi Traveler,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

alex

Stayed 1 night in Oct 2023

4/10 Poor

Payton

Stayed 1 night in Sep 2023

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Heidi

Liked: Staff & service
Staff was great, rooms were as clean as they could be as the motel seemed a bit older. They also accommodate people living there for months at a time.
Stayed 1 night in Sep 2023
Response from Nancy Y. on 26 Sept 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 Good

Willar, Magna

Travelled with family
Liked: Cleanliness, staff & service
The staff was amazing but the facility was difficult for us because as seniors with some walking issues, there wasn’t an elevator and they weren’t able to accommodate our request for a ground floor unit.
Stayed 1 night in Sep 2023
Response from Nancy Y. on 26 Sept 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities
What I liked best was the price. Also, the beautiful new building built near the freeway is a wonderful addition to the general city-scape. The tall steeple reaching above all other buildings added majesty to the city.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 18 Sept 2023
Hi Marcos,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

6/10 Okay

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Travelled with partner
It was a good cheap stay! Would go back there again.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 18 Sept 2023
Hi Daniel,Thanks for your review, we really appreciate the support. Lilith#Team6

2/10 Terrible

Gene

Stayed 2 nights in Sep 2023

2/10 Terrible

Tricia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The lady at the front desk was wonderful but we could not stay at this location, the floors had not been cleaned and there was hair in both beds and makeup on the blankets
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 18 Sept 2023
Hi Tricia,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff who checked us in and out were pleasant and efficient. The accommodations were fine.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 18 Sept 2023
Hi Rodney,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Good

Allison

Travelled with family
Liked: Staff & service, room comfort
As expected for motel 6- funky smells in the rooms we stayed in an sort of grungy. Overall ok. we were only there for one night and just need a place to sleep after the concert.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 18 Sept 2023
Hi Allison,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfort,relaxing, and pool
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 18 Sept 2023
Hi Amy,Thank you for positively rating your stay!!Lilith#Team6

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

James

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The shower was absolutely disgusting, covered in mildew and stains. The room was dirty and the hotel was run down.
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on 18 Sept 2023
Hi James,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

Verified traveller

Mold in the bathroom. Not healthy.
Mold in the shower, spider webs in the corner. Owner and Management needs to take responsibility in ensuring rooms are healthy for guest to stay. We didn't have any other options in the area, we had a child and did not stay for an additional night per our reservation.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 11 Sept 2023
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 Okay

Anthony

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Clearly needs some upkeep work. The was faint graffiti in the shower. Staind towels. Various small damage, drill holes in the media stand, rust and small stains on the bed fabrics.
Stayed 1 night in Sep 2023
Response from GSR Nicole on 3 Sept 2023
We sincerely apologize for any discomfort you experienced during your stay with us. We will be doing upgrade here in the future and hope you give us another chance.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and clean
Cheap and clean it was perfect to pull in sleep and get a shower and go it's exactly what I'm looking for when I'm traveling
Stayed 1 night in Aug 2023
Response from GSR Nicole on 3 Sept 2023
Thank you for you for taking the time to review your stay with us. We appreciate your positive feedback.

10/10 Excellent

Elisa-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023