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"This is our third year at the property. This year the management company was different. The check in was a pain as we were given a number but that number is not in use during check in day and instead a voice recording and new number in french. The chalet was not as clean as in previous year. Floors not clean under sofa. Bathroom floor not clean. We have always had towels before. With change in management this was a change and no towels. Website had been updated to say no towels but they had not flagged to us which would have been good. There was a new fridge which did not have freezer compartment. Again it would have been useful to know. Very slow communication with management company. They could never communicate amongst themselves. They constantly had our check in date wrong. They asked for a meeting on check out day we explained we would be leaving early and we agreed to post let through letterbox. Next day another person rang to ask all the same questions. The bath leaked and very slow communication between management company and owner. By the time plumber could attend it was nearly the end of our stay. It was a 5 week stay with no bath. We especially chose the place as had a bath so easier for the children. For all these reasons it now does not meet our needs so we will not return next year."

"A lovely appartement, very quiet but with everything that we needed. It is perfectly located - out of town but close to the free bus service and a 15 minute walk to shops and restaurants. The hosts gave lots of information and advice, including providing ski storage downstairs. We would definitely stay again!"

"Great location within the resort"

"Apartments are clean and well finished. The ski room is easily accessible and the place is in a good location "

"Overall, I was happy with this rental. The property is well situated, amazing views, ski in / ski out. Once you get your head around which door to come in and which lift to use it's all quite convenient. The flat itself is small (though described accurately on the website) but needs modernising. Communications and check in / out all okay."

"Hotel is in amazing position, rooms are great, amenities are great, food is excellent and service is first class."

"Lovely apartment hotel, set away from Main Street which is very busy and could be noisy. Staff were very helpful, medical centre and ski hire also very easy to access. Stayed in Sveta block and skied straight from boot room. 5min walk to restaurants & grocers. Bonus Spa for down days."

"Lovely little hotel with a relaxed chalet vibe. Everything you need for a family ski trip. Bed and breakfast, sauna & steam, clean rooms, ski and boot room, reading & board game room and a great little kitchen for use during the day/evening. 10 metres to the nearest restaurant. Short walk to super Morzine and Pleney and village centre. Friendly staff."

"Great location and amenities of the property excellent"