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Quality Suites

2.5 star property
Art Deco hotel with free breakfast and fitness centre
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Quality Suites

Lobby
Indoor pool
Exterior
Suite, Non Smoking
Meeting facility

Reviews

6.6 out of 10

Popular amenities

6.0 out of 10
Guest amenities rating.
  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
The price is NZ$142
includes taxes & fees
27 Oct - 28 Oct
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Room options

Available filters for rooms
Showing 3 of 4 rooms

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

Highlights

Air conditioning
Fridge
LED TV
Sofa bed
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free wired Internet

Suite, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Sofa bed
Private bathroom
Shower/bath combination
Hairdryer
  • 29 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking

Highlights

Air conditioning
Fridge
LED TV
Sofa bed
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Similar properties

Exterior
Best Western Plus Morristown Conference Center Hotel
Pool
Breakfast included
Pet-friendly
Kids pool
8.6 out of 10, Excellent, (1002)
The price is NZ$189
includes taxes & fees
30 Sept - 1 Oct
Best Western Plus Morristown Conference Center Hotel

About the area

Map
3660 W Andrew Johnson Hwy, Morristown, TN, 37814

What's nearby

  • Millstone Golf Club - 7 min drive
  • Cherokee Park - 11 min drive
  • Panther Creek State Park - 11 min drive
  • Cherokee Reservoir - 15 min drive
  • Great Smoky Mountains Expo Center - 16 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 60 min drive

Restaurants

  • ‪Texas Roadhouse - ‬17 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Huey Magoo's Chicken Tenders - ‬18 min walk
  • ‪Good Ole Days Sports Grille - ‬2 min drive
  • ‪Zaxby's - ‬2 min drive

About this property

Quality Suites

Hotel in the business district
You can look forward to a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services at Quality Suites. In addition to a fireplace in reception and a gym, guests can connect to free WiFi in public areas.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Express check-out, a front desk safe and smoke-free property
  • A lift, a vending machine and coffee/tea in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 82 rooms feature comforts such as air conditioning, as well as perks such as free Internet and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LED TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Art Deco architecture
  • Building
  • Built in 1992
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Suites Hotel Morristown
Comfort Suites Morristown
Comfort Hotel Morristown
Quality Suites Morristown
Quality Suites Hotel Morristown
Quality Suites Hotel
Quality Suites Morristown
Quality Suites Hotel Morristown

Frequently asked questions

Does Quality Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Quality Suites?

As of 26 Sept 2024, prices found for a 1-night stay for 2 adults at Quality Suites on 27 Oct 2024 start from NZ$141.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quality Suites?

Self-parking is free at this property.

What time is check-in at Quality Suites?

Check-in start time: 2 PM; check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Quality Suites?

Checkout is at 11 AM.

Where is Quality Suites located?

Located in the heart of Morristown, this hotel is within a 15-minute walk of Manley Plaza, Fountain Plaza and Cherokee Crossing. Merchants Greene and Fountain Plaza Mall are also within 1 mile (2 km).

Quality Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 105 out of 423 reviews" "
Rating 8 - Good. 118 out of 423 reviews" "
Rating 6 - Okay. 65 out of 423 reviews" "
Rating 4 - Poor. 59 out of 423 reviews" "
Rating 2 - Terrible. 76 out of 423 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in around midnight with my wife and 2 kids. Went to the room and it smelled funny. After trying to sleep for a couple hours I woke up coughing. After turning the lights on to take a better look the AC and the walls by the window were covered in mold. The ceilings had stains from water leaks, the drapes were stained as well from apparent water exposure. I went to the desk asking for a refund seeing we had only been there a couple hours. He said no "we had been asleep already". I showed him pictures still no change. No other rooms were available either. I had to drive another hour to near by Knoxville to rent another hotel room. So now I'm out the 2 days I paid for only 2-3 hours tops at this run down hotel. I am filing a lawsuit in their county for this. Expedia should do a better job of checking their list of hotels.
Stayed 2 nights in Sep 2024

8/10 Good

Willie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Would be good if the pool opened earlier.
Stayed 1 night in Sep 2024

10/10 Excellent

BARRY, ARCHDALE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add
Stayed 2 nights in Aug 2024

2/10 Terrible

Ashley

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It was disgusting I will never stay here again. There was leaks in walls mold stunk like dog pee etc there was even black mold in the pool.
Stayed 1 night in Jul 2024

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and secluded but not very clean. It was a last minute stay and I had two small children with me, the front desk wasn’t very friendly and welcoming
Stayed 2 nights in Jul 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Bfast was excellent
Stayed 1 night in May 2024

10/10 Excellent

Debbie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Christopher

Travelled with group
There was a horrible smell on the thrird floor near the ice machine. There was a few old air conditioners setting in the hall there. I believe that they was causing the odor. Other than that i enjoyed my stay. My room was clean and cool.
Stayed 2 nights in Jun 2024

8/10 Good

Yumi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and 100 recommended
Stayed 1 night in Jun 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Sydney

Stayed 1 night in Jun 2024

2/10 Terrible

Sydney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Tiffany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly staff but needs a good cleaning/update
Stayed for a basketball tourney so thankfully the room did not need to be used much. The comforter had cigarette burns in them, the pull out sofa was not usable due to it being stained so badly. Stains all in the floors. The staff was nice, just needs a lot of updating/cleaning.
Stayed 1 night in May 2024

10/10 Excellent

Aimee

Stayed 1 night in May 2024

2/10 Terrible

Misty

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Misty

Disliked: Staff & service, room comfort
It was absolutely horruble the lady at fesk was cursing the customers when they walked away and telling us all kinds of bad things and a man had fied there that morning he was left with door open and it was just thr worst thing ever made my whole week terrible
Stayed 1 night in Jan 2024

6/10 Okay

EUNICE

Stayed 1 night in May 2024

4/10 Poor

Jenna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Kristina

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The maintenance around the property is rather poor from the exterior down to the rooms. Broken tiles in the elevator, caulking slathered around the tub without even sealing the tub. Paint chipping off the wall above your head as you shower. My room smelled of mens cologne when I walked in and the toilet paper roll was less than half full meaning they didn’t even bother to put a new roll on even though it was sitting right there. Rather disappointing compared to other Quality Suites I have stayed at in TN. Breakfast also was extremely limited to egg Pattie’s, toast and one flavor of yogurt basically.
Stayed 1 night in Apr 2024

10/10 Excellent

Claudio

Stayed 7 nights in Apr 2024

2/10 Terrible

Jennifer

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Guy at check in was ignorant. Lady at check out was so high she couldn't keep her eyes open. Literally fell out mid conversation. The overnight man was decent though. Hes the only plus to this hotel. In the morning I seen a roach in the bathroom. Housekeeping knocked early asking us when we planned to leave. They were also running Housekeeping out of a stolen grocery cart.
Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for…
Besides the outstanding gentleman who checked us in on 3/29, our stay was quite yucky. Our shower had no hot water, the bathroom sink was clogged, the beds had bunched up mattress toppers that did not help the uncomfortable mattresses, and there was something mysterious in the bathroom sink. The breakfast area was clean, but the breakfast options were limited. We got in just before bedtime and left early, so we didn’t bother asking for help with anything. Just slept and left right away.
Stayed 1 night in Mar 2024