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Reviews of Suburban Studios Morgantown

2 out of 5
Suburban Studios Morgantown
40 Sterling Drive, Morgantown, WV

Reviews

8.8

Excellent

Rating 10 - Excellent. 353 out of 647 reviews" "
Rating 8 - Good. 206 out of 647 reviews" "
Rating 6 - Okay. 56 out of 647 reviews" "
Rating 4 - Poor. 20 out of 647 reviews" "
Rating 2 - Terrible. 12 out of 647 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linzie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Nice safe parking lot for working out of town.
Stayed 1 night in May 2024

10/10 Excellent

Bonney

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here and found the stay convenient,clean and friendly. Could have had better coffee in room seeing no breakfast items were available.
Stayed 1 night in May 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Ruth on 7 May 2024
Dear Diana,Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Linzie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and clean! Definitely recommend!!
Stayed 1 night in Apr 2024
Response from Re on 1 May 2024
Dear Linzie,Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kevin, Lebanon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The full kitchen was nice. We didn’t use everything but nice. Price was right.
Stayed 2 nights in Apr 2024
Response from Ruth on 30 Apr 2024
Dear Kevin,Thanks for staying with us. We appreciate your feedback!

8/10 Good

Miles

Liked: Cleanliness, staff & service
Comfy stay
Stayed 1 night in Apr 2024
Response from Ruth on 28 Apr 2024
Dear Miles,Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sutthikan, East Norriton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ruth on 15 Apr 2024
Dear Sutthikan,Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Brandon, Norwalk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ruth on 9 Apr 2024
Dear Brandon,Thank you for the feedback. We appreciate your business and hope to see you again soon.

6/10 Okay

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint i have is the housekeepers knock on the door like they are the Police and its very annoying. I told the management and they apologized but said i should have put the DO NOT DISBURB sign up but there is no reason to knock like that at all unless you ARE the police.
Stayed 1 night in Mar 2024
Response from RUTH on 26 Mar 2024
Dear Jasmine,We are sorry for the knocking so loudly.Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite place to stay in Morgantown, WV. I like the room size. Staff are very pleasant. Love the full size refrigerator.
Stayed 1 night in Mar 2024
Response from Ruth on 26 Mar 2024
Dear Holly,Thank you for your feedback, we appreciate your business

10/10 Excellent

Patrick

Travelled with family
Liked: Staff & service, property conditions & facilities
Easy check in, clean rooms, nice facility, great value. Wendy very efficient and courteous at check in!
Stayed 1 night in Mar 2024
Response from Ruth on 26 Mar 2024
Dear Patrick,Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carol

Travelled with family
Liked: Amenities
Very clean, staff friendly, room was a nice size and bed was very comfy. Coffee in the room was not good, I would suggest changing brands!
Stayed 1 night in Mar 2024
Response from Ruth on 26 Mar 2024
Dear Carol,Thanks for staying with us. We appreciate your feedback!Thank you for letting us know about the coffee.

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ruth on 26 Mar 2024
Dear Leanne,Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Ruth on 26 Mar 2024
Dear Franklin,Thanks for staying with us. We appreciate your feedback!

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Ruth on 26 Mar 2024
Dear Karla,Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Pat

The rooms were very clean and the staff was nice. Unfortunately the hotel is far from sound proof and the people above us were walking around until 2am. Then we heard him snoring. If you stay here a top floor is probably best.
Stayed 1 night in Feb 2024
Response from Ruth on 26 Mar 2024
Dear Pat,We apologize for the noise. Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Ashley

I had to double pay due to being given a single bed room when i paid for a double bed room
Stayed 1 night in Feb 2024
Response from Ruth on 2 Apr 2024
Dear Ashley,We are sorry for the confusion on the bed type, we however can not adjust a 3rd party booking.Thank you .

10/10 Excellent

Tremayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay with a great price.
Response from Ruth on 26 Mar 2024
Dear Tremayne,Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Reed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Ruth on 26 Mar 2024
Dear Reed,Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy guest
Stayed several times and have enjoyed each visit. Biggest plus is that they have full size refrigerators. The mini fridges at other hotels is just pointless. They never keep your stuff cold.
Stayed 1 night in Jan 2024

2/10 Terrible

Frank

Stayed 1 night in Jan 2024

10/10 Excellent

Ronald

Travelled with group
Liked: Amenities
Stayed 1 night in Jan 2024
Response from Ruth on 16 Jan 2024
Dear Ronald,Thanks for staying with us. We appreciate your feedback!

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Very clean hotel and rooms, beyond expectations. Kitchen in rooms. Walls are extremely thin and you can hear everything your neighbors are talking about. Kids screaming all night etc. I was charged twice for the room and I’m still fighting the charges After speaking with 2 people at the hotel.
Stayed 1 night in Dec 2023
Response from Ruth on 16 Jan 2024
Dear David,Thank you for the response. We have looked into the refund and it was posted back to your card.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and quiet
Stayed 1 night in Oct 2023
Response from Ruth on 30 Oct 2023
Dear Linda,Thanks for staying with us. We appreciate your feedback!

8/10 Good

Clinton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Ruth on 30 Oct 2023
Dear Clinton,Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and room were great. However, other guests woke us in the middle of the night with loud music and an alarm clock. That wasn't the hotel's fault, though.
Stayed 1 night in Oct 2023
Response from Ruth on 30 Oct 2023
Dear Carrie,Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great value... super pet friendly...
Stayed 2 nights in Oct 2023
Response from Ruth on 16 Oct 2023
Dear Matthew,Thank you for the great rating, we appreciate your business and hope to see you again soon!

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No "extras" but it was a great place to stay when you only need a place to sleep and shower. Bed was very comfortable, staff were very friendly and helpful. Room was very clean.
Stayed 1 night in Oct 2023
Response from Ruth on 16 Oct 2023
Dear Angela,Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Makayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very clean & a very nice space! Loved that we had a stovetop and fridge for our stay. the staff was very nice & helpful. Especially for the price it was an amazing stay. Openable windows. Nice ac unit. Nice sized shower & bathroom. They provided clean dishes, soaps, and coffee! Very comfortable beds. 10/10 stay.
Stayed 3 nights in Oct 2023
Response from Ruth on 15 Oct 2023
Dear Makayla,Thank you for the perfect rating, we are so glad you enjoyed your stay with us. Hope to see you again soon.

10/10 Excellent

Kristin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here , clean and staff does their best to accommodate any need
Stayed 2 nights in Sep 2023
Response from Ruth on 5 Oct 2023
Dear Kristin,Thank you for the great rating, we appreciate your business and hope to see you again soon.

10/10 Excellent

Adriana

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds!
Stayed 1 night in Sep 2023
Response from Ruth on 21 Sept 2023
Adriana,Thank you for your rating, we appreciate your business and hope to see you again soon

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2023
Response from Management on 3 Oct 2023
Dear Jonathan, Thank you, we are so glad you enjoyed your stay here at Suburban Studios. We hope to see you again soon!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent! The best customer service I’ve ever had at a hotel.
Stayed 1 night in Aug 2023
Response from Ruth on 23 Aug 2023
Dear Ashley,Thank you for the compliment, we appreciate your business and hope to see you again soon.

6/10 Okay

Faith Dulaney

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Ruth on 23 Aug 2023
Dear Faith,Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly office staff, the room was very clean and it was quiet. What more can you ask for? It being located behind a closed down restaurant off the road was a little different but that probably helped keep road noise down.
Stayed 1 night in Aug 2023
Response from Ruth on 14 Aug 2023
Dear William, Thank you for the great rating, we are so happy you enjoyed your stay here in Morgantown. We hope to see you again soon

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the way the staff was very helpful and always smiling. Great place to stay!
Stayed 1 night in Aug 2023
Response from Ruth on 13 Aug 2023
Dear Deborah,Thanks for staying with us. We appreciate your feedback!

8/10 Good

Eric

Stayed 1 night in Jul 2023
Response from Ruth on 1 Aug 2023
Dear Eric,Thank you, we are so glad you enjoyed your stay here in Suburban Studios. We hope to see you again soon.

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to family
Stayed 1 night in Jul 2023
Response from Ruth on 1 Aug 2023
Dear Timothy,Thank you, we are so glad you enjoyed your stay here at Suburban Studios. We hope to see you again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for long stays, staff was very helpful for all questions, the rooms were comfortable and sufficiently stocked. Room by the Elevator wall can be noisy, but the overall hotel room was well insulated.
Stayed 5 nights in Jul 2023
Response from Ruth on 28 Jul 2023
Dear Jennifer,Thank you for your business here in Morgantown, we appreciate the 5 star review and hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were celebrating an anniversary and enjoyed being close to parks, downtown for great restaurants, and overall ease of location! Look forward to more visits to Morgantown!
Stayed 1 night in Jul 2023
Response from Ruth on 17 Jul 2023
Dear Valued Guest,Thank you and we hope to see you again soon.

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Front desk was friendly and swiftly checked me in. Room was clean was great for its value.
Stayed 1 night in Jul 2023
Response from Ruth on 10 Jul 2023
Dear Monica,Thank you, we are so glad you enjoyed your stay with us. Hope to see you again soon.

8/10 Good

Michael

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very clean and decently priced.
Stayed 1 night in Jul 2023
Response from Ruth on 10 Jul 2023
Dear Darlene,Thank you, we are so glad you enjoyed your stay with us. Hope to see you again soon.

8/10 Good

Darlene

Liked: Staff & service
Stayed 2 nights in Jun 2023
Response from Ruth on 10 Jul 2023
Dear Darlene,Thank you, we are so glad you enjoyed your stay with us. Hope to see you again soon.

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was great. No sign visible from major Road.
Stayed 1 night in Jun 2023
Response from Ruth on 20 Jun 2023
Dear Kay,Thank you for the great rating, we appreciate your business and hope to see you again soon.

10/10 Excellent

Deeanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and sufficient
Comfortable and included pretty much everything we needed on our way.
Stayed 1 night in Jun 2023
Response from Ruth on 15 Jun 2023
Dear Deeanna,Thank you, we are glad you had a wonderful stay with us.We hope to see you again soon.

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Check in was easy and staff was friendly. The bed was comfortable as was the room. I enjoyed the fact that we could have coffee and have a guick breakfast without leaving the room.
Stayed 2 nights in Jun 2023
Response from Ruth on 8 Jun 2023
Dear Karen,Thank you for the rating, we appreciate your business and hope to see you again soon.

10/10 Excellent

Fumie

Stayed 1 night in May 2023
Response from Ruth on 20 Jun 2023
Dear Fumie,Thank you for the great rating, we appreciate your business and hope to see you again soon.

2/10 Terrible

Kanae

Stayed 1 night in May 2023
Response from Ruth on 11 May 2023
Dear Kanae,We are sorry you did not enjoy your stay with us, we do hope however that the free night did help with the issue.Thank you.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean.
Stayed 1 night in May 2023
Response from Ruth on 8 May 2023
Dear Kimberly, Thank you for the great review, we appreciate your business and hope to see you again soon.

10/10 Excellent

Holly

Stayed 1 night in May 2023
Response from Ruth on 8 May 2023
Dear Holly, Thank you for the great review, we appreciate your business and hope to see you again soon.