Seasonal outdoor pool

Reviews of Monticello Inn

2 out of 5
Monticello Inn
1273 W Broadway St, Monticello, IN

Reviews

8.2

Very good

Rating 10 - Excellent. 95 out of 222 reviews" "
Rating 8 - Good. 80 out of 222 reviews" "
Rating 6 - Okay. 26 out of 222 reviews" "
Rating 4 - Poor. 8 out of 222 reviews" "
Rating 2 - Terrible. 13 out of 222 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ashley

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
When I arrived, they informed me at check out, no one had been in the room for a while and needed to turn the heat on. It was one of the coldest days of the year that night, I had to leave for an hour for the room to get warm ;)
Stayed 1 night in Jan 2024
Response from Kim on 15 Feb 2024
Thank you for the review. We are sorry to hear that you had to leave until the room got warm. I apologize for the inconvenience.

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and cheap. Friendly staff. Would visit again.
Stayed 1 night in Jan 2024
Response from Kim on 15 Feb 2024
Thank you for your review. We are glad you enjoyed your stay with us and look forward to seeing you again.

8/10 Good

Michael

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff was friendly and helpful
Stayed 2 nights in Nov 2023
Response from Kim on 25 Nov 2023
Thank you, Michael for your review! We are happy to hear that the staff was friendly and helpful. We hope you decide to stay with us again in the future. Hope you had a great Thanksgiving!!

10/10 Excellent

Roy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely be back.
Stayed 2 nights in Sep 2023
Response from Kim on 18 Oct 2023
Thank you for submitting a review of your recent stay with us. We are pleased that you enjoyed your stay and we look forward to seeing you again.

4/10 Poor

Timothy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two stars is a stretch
You (almost) get what you pay for. It's dated & it's rough. It's a roof & four walls - nothing more.
Stayed 3 nights in Sep 2023
Response from Kim on 18 Oct 2023
Thank you for your review. Your feedback is important to us. I'm so sorry that you were not happy with your stay and I sincerely apologize. You came to stay because you were in town for work and unfortunately we do not put work crews in our best rooms. That's how our carpet gets ruined along with other things. We are here to provide rooms for guest passing through or in town visiting family or on business. We are a small property and we just aren't able to let guest stay weeks at a time. Again, I apologize and hope you understand.

4/10 Poor

Teresa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is not as explained in description. When we arrived, guy at desk says its not our best room, but its the only queen size left, which is what i reserved. Bathroom was horrible, ceiling tiles coming down, paneling bowed and coming off, air conditioner was very loud, smelled musty, pillows were lumpy. It said renovated rooms, not that one. Dont recommend!!
Stayed 1 night in Sep 2023
Response from Kim on 24 Sept 2023
Thank you for the review. I sincerely apologize that you were not happy with the room. We are in the process of renovating our rooms and unfortunately that room has not been done yet. It was very late when you arrived so the other ones were taken. My staff mentioned that he had offered to give you a different room that was renovated but you declined. I'm truly sorry this happened and I sincerely apologize.

6/10 Okay

Margie

Travelled with partner
Disliked: Property conditions & facilities
Noisy
Stayed 3 nights in Sep 2023
Response from Kim on 6 Sept 2023
Thank you for the review of your recent stay with us. I sincerely apologize for it being noisy. I'm going to look into ways to help with that. We do appreciate the feedback.

6/10 Okay

Nadra

Liked: Cleanliness, room comfort
Nice enough for our needs.
It was convenient for the plans we had, places we needed to go. The bed was comfortable, but the room was a bit dated. It served its purpose.
Stayed 1 night in Sep 2023
Response from Kim on 27 Oct 2023
Thank you for writing a review. We value your feedback. We are glad to know that your room served your needs and was comfortable. We are a bit dated but we are working hard to update although I think that is part of our charm. We hope you choose to stay with us again in the future.

2/10 Terrible

Kendall or Zach

Disliked: Cleanliness
Stayed 2 nights in Aug 2023
Response from Kim on 29 Aug 2023
Thanks for the review. We appreciate the feedback

8/10 Good

YIYI

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean, I like it.
Stayed 2 nights in Aug 2023
Response from Jag on 22 Aug 2023
Thank you for writing a review of your stay with us. We are happy to hear that the staff was friendly and the room was clean. We do hope you choose to stay with us again should you return to the Monticello area. Sincerely, General Manager

8/10 Good

Pamela

Stayed 1 night in Aug 2023
Response from Kim on 10 Sept 2023
Thank you for your review of your recent stay with us. We value your feedback. We hope to see you again in the future should you return to the area! :)

10/10 Excellent

Angela

Liked: Staff & service, property conditions & facilities
Check-in was simple and easy, both staff members that we've had to interact with were super nice and professional, and us and the kids had the entire pool to ourselves. Wonderful first night stay and we plan to stay another night
Stayed 1 night in Aug 2023
Response from Kim on 19 Aug 2023
Thanks so much for your review. We are so glad that the staff was nice and you and your kids enjoyed the pool. We look forward to seeing you again soon.

8/10 Good

Lan

Liked: Cleanliness, staff & service, room comfort
The staff is kind and very helpful. It is practical and comfortable and budget friendly stay.
Stayed 1 night in Aug 2023
Response from Kim on 17 Aug 2023
Thank you for writing this review. It is good to know that your stay was comfortable and the staff was helpful and friendly. We do hope you stay with us again in the future.

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I picked this place based on the cleanliness reveiws but was disappointed when i arrived. Yes its dated and needed minor fixings. The staff was nice.
Stayed 1 night in Aug 2023
Response from Kim on 13 Aug 2023
Thank you for writing a review of your stay with us. I'm so very sorry to see that you were disappointed when you arrived. Please accept our sincerest apology.

10/10 Excellent

Jeff

Stayed 1 night in Jul 2023
Response from Sincerely, Kim Dalton Manager on 23 Aug 2023
Thank you for the rating. We appreciate the feedback. It is great to know that you enjoyed your stay with us and we hope to see you again in the future

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! We also enjoyed having a pool onsite
Stayed 2 nights in Jul 2023
Response from Kim on 31 Jul 2023
We are pleased to hear that the staff was great and you enjoyed the pool. Come see us again in the future! It was great having you and your family here.

10/10 Excellent

Kristy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet and convenient place to stay.
Stayed 2 nights in Jul 2023
Response from Kim on 29 Jul 2023
Thanks for letting us know everything was quiet and convenient for you. We hope to see you again soon!!!

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet. Great value!
Stayed 2 nights in Jul 2023
Response from Kim on 28 Jul 2023
Thank you for the review. Its great that you found everything to be clean and quite and that it was a great value for you. Hope to see you again.

6/10 Okay

Robert

Travelled with family
Indiana Beach layover
No frills hotel. Relatively clean. Safe and quiet. Just a two night stop to take the grandsons to Indiana Beach. It was okay. The pool was nice and clean. People were friendly.
Stayed 2 nights in Jul 2023
Response from Kim on 28 Jul 2023
Thank you for the review. We are happy to know that everything was okay. We hope your grandsons enjoyed Indiana Beach and hope to see you again soon.

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing either terrible or outstanding. A comfy place to sleep for a couple of evenings.
Stayed 2 nights in Jul 2023
Response from Kim on 25 Jul 2023
We are happy to know that you didn't find anything terrible and that you had a comfortable sleep. Hope to see you again soon.

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for our travel by bicycle.
Stayed 1 night in Jul 2023
Response from Jag on 23 Jul 2023
Thank you for writing a review of your stay with us. We are happy to hear that the staff was friendly and the room was clean. We do hope you choose to stay with us again should you return to the West Lafayette area. Sincerely, General Manager

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel! Has everything needed for a good stay!
Nice hotel room for the price. Very clean and room was better than expected. Friendly staff. Pool was nice and clean. The hotel was quiet, which I was very happy about. I've been to some hotels that were so loud at night that I couldn't sleep. The bed was comfortable. But my only complaint was the pillows were not. There was no firmness to them at all. Bring your own, if you can. Room had a coffee maker and a mini fridge, which was great. I highly recommend this hotel! Would definitely stay there again!
Stayed 2 nights in Jul 2023
Response from Kim on 15 Jul 2023
Thank you so much for your review. We are happy to know that it was better than you expected. I apologize that your pillow wasn't comfortable for you. I hope you stay with us again in the future. I'll make sure that you have a firm pillow as we strive to make sure everyone is comfortable and happy with their stay. Enjoy the rest of your summer!!!

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice little motel close to Indiana Beach! We usually don't choose motels because of safety and noise concerns. However, we will definitely stay here again! Check in was easy and the staff was very friendly. Our room was spacious, beds and pillows were very comfortable, everything was clean, mini-fridge kept our food cold, a/c was adequate (and worked nicely as white noise without being annoying.) We were told our room - 131 - was updated not long ago and had a flat-screen TV. The area outside our room was nice, clean, and felt safe. There is also a pool and the water temp was nice, and it was very clean. It is small but ranges from 3' to 8'. We used the pool a bit the first night and was able to get in early to use it before we checked out which was very nice of the staff. This motel is also very close to Walmart and restaurants. Cons for those who may need to know.. however, these weren't big issues for us and won't stop us from staying again: The lobby closes at 10:30 or 11pm and that's where the ice machine is. The drain in our shower was very slow, and the toilet clogged up (there is a plunger in the bathroom and was quickly cleared). The pool doesn't open until noon. The WIFI seemed to go in and out. Overall, we had a very nice stay and will be back whenever we go to Indiana Beach.
Stayed 1 night in Jul 2023
Response from Jag on 12 Jul 2023
Thank you for writing a review of your stay with us. We are happy to hear that the staff was friendly and the room was clean. We do hope you choose to stay with us again should you return to the Monticello area. Sincerely, General Manager

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Kim on 5 Jul 2023
Thank you for the review. We appreciate the feedback. Enjoy the rest of your summer!!!

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice old style hotel just off the main drag . Easy parking , friendly staff , everything was in good condition and working . Pool was clean easy to get to with a nice patio . Had no issues during our stay . Thank you
Stayed 2 nights in Jul 2023
Response from Kim on 3 Jul 2023
Thanks so much for the review. We are pleased that you were happy with your stay with us and you had no issues. It's great that you got to enjoy the pool. We hope to see you again in the future should you return to the area. Enjoy the rest of the summer!!!

6/10 Okay

james

Stayed 1 night in Jun 2023
Response from Kim on 20 Jul 2023
Thank you for the review. We appreciate the feedback!

10/10 Excellent

Cyndi

Liked: Cleanliness, staff & service, property conditions & facilities
The room and the premises were very clean, and I found the staff to be very nice.
Stayed 3 nights in Jun 2023
Response from Kim on 23 Jun 2023
Thanks so much for the review. We are pleased to know that you were happy with your stay with us. We hope you choose to stay with us again in the future. Have a wonderful day!

10/10 Excellent

Irving

Travelled with family
Liked: Cleanliness
Nothing.
Stayed 1 night in Jun 2023
Response from Kim on 12 Jun 2023
Thank you for giving us a 5 out of 5. We are so happy that you found nothing wrong and you were happy with your stay. Come visit us again soon!

8/10 Good

Matthew

Stayed 1 night in Jun 2023
Response from Kim on 1 Jul 2023
Thank you for your review. We appreciate the feedback and hope that you choose to stay with us again in the future.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice family ran motel will be staying there again when in town for business.
Stayed 2 nights in May 2023
Response from Kim on 7 Jun 2023
Thank you for the review. We are happy to know you enjoyed your stay with us and we look forward to seeing you again.

8/10 Good

Joseph

Stayed 1 night in Jun 2023
Response from Kim on 8 Jun 2023
Thanks for the review. We appreciate it!

6/10 Okay

Kenneth

Travelled with partner
Thin walls ,could hear a TV playing all night.
Stayed 2 nights in May 2023
Response from Kim on 1 Jun 2023
Thank you for the feedback. We appreciate it. I apologize for TV playing all night in the other room. I've passed this information along to our maintenance.

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, happy
Stayed 1 night in May 2023
Response from Kim on 24 May 2023
Thank you for the review. We appreciate the feedback. It pleases us to know that you were happy with your stay with us. Come back and see us again sometime.

8/10 Good

victoria

Travelled with family
Disliked: Cleanliness, room comfort
Very basic motel, with questionable cleanliness ( saw hairs on sheets and in the bathroom)
Stayed 1 night in May 2023
Response from Kim on 14 May 2023
Thank you for the review. I am so sorry that you questioned the cleanliness of your room. I sincerely apologize and I have shared your review with the housekeeping staff. Finding hairs on the sheets is unacceptable and we are taking steps to prevent this in the future. Again, I apologize and thank you for bringing this to our attention.

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No frills but sparkly clean and comfortable!!
Stayed 1 night in May 2023
Response from Kim on 15 May 2023
Hi Judy. Thank you for writing this review. We are glad to know that your room was clean and comfortable. Those are the 2 things we strive for the most. It was nice having you here. We hope you come back in the future if you return to the area.

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I stay here every time I go to Indiana Beach. They are cheapest in town. Clean updated rooms. Parking directly in front of room. Staff very friendly. They are only couple miles from amusement Park.
Stayed 2 nights in May 2023
Response from Kim on 12 May 2023
Thank you for the review. It is always nice to see you and your daughter. Thank you for choosing us as your place to go while visiting the area. We look forward to seeing you both again soon.

6/10 Okay

Rose

Travelled with partner
Liked: Cleanliness
I think the motel is improving, but I guess I am used to a bit more modern motel. It might be time to change the carpet and perhaps order some new pillows. The price was most reasonable.
Stayed 1 night in May 2023
Response from Kim on 7 May 2023
Thank you for the review. We are always trying to improve and your review helps us to know what the guests want improvement on so it was very helpful. I hope you enjoyed the time spent with your family.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked they kept the uniqueness of the original structure and design and still clean and quaint. They have done a wonderful job of preserving the hotel.
Stayed 2 nights in Apr 2023
Response from Kim on 18 Apr 2023
Thank you for the review. We are so glad you enjoyed your stay with us. Thank you for compliments. It is important to us to keep everything quiet and comfortable. We hope you visit us again sometime soon.

8/10 Good

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from Kim on 7 Mar 2023
Thank you for the review. We appreciate the feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly fine stay. Basic motel room but very clean! Great for the price.
Stayed 1 night in Feb 2023
Response from Kim on 27 Feb 2023
Thank you for your review. We are happy to hear that everything was perfectly fine and you were happy with your stay with us.

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older independent owned clean and well kept. It was exactly what I was looking for in the area. I will stay there again when working in the area.
Stayed 5 nights in Feb 2023
Response from Kim on 13 Feb 2023
Thank you for the review! We are happy to know that you enjoyed your stay with us. Looking forward to seeing you again in the future when you are working in the area.

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Comfortable bed, had a microwave fridge. It was nice!!
Stayed 1 night in Dec 2022
Response from Kim Manager on 29 Dec 2022
Thank you for your review. Your feedback is important to us. We are happy to know that you were comfortable and pleased with everything. Come see us again sometime. We love to see familiar faces.

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly and helpful. Waa veru clean room. And quiet.
Stayed 2 nights in Dec 2022
Response from Kim on 13 Dec 2022
Thank you for your feedback. It means a lot to us. We are happy to hear that the staff was friendly and that your room was clean and quiet. Hope to see you again in the future Lisa.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Judith

Liked: Cleanliness, staff & service
Very clean. Desk staff found best room offered area for visiting. local family run. housekeepers local.. Seemed All-American kind of place.
Stayed 1 night in Nov 2022
Response from Jag on 20 Nov 2022
Thank you for writing a review of your stay with us. We are happy to hear that the staff was friendly, and the room was clean. We have shared this comment with the management staff to ensure this is addressed. We do hope you choose to stay with us again should you return to the Monticello area. Sincerely, General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and kind
Clean sheets and clean bathroom. Very kind staff.
Stayed 1 night in Oct 2022
Response from Kim on 1 Nov 2022
Thank you for your review. We are so glad that everything was clean, and you were treated kindly by the staff.

8/10 Good

Paul

Stayed 1 night in Oct 2022

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice stay
Stayed 1 night in Oct 2022
Response from Kim on 16 Oct 2022
Thank you for the review. We are happy to know you had a nice stay with us. It was a pleasure having you here. We hope you decide to stay with us again in the future when you come to visit your son at Purdue.

10/10 Excellent

Skip, Hudsonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Motel. Dated a bit like most motels but very friendly staff
Stayed 1 night in Sep 2022
Response from Kim on 26 Sept 2022
Thank you for the review. We appreciate the feedback. We are happy that you felt that you were treated friendly and that you enjoyed your stay. We hope to see you again in the future!

10/10 Excellent

A Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Kim on 26 Sept 2022
Thank you for giving us a 10!! We are so glad that you found everything to be to your liking. Come see us again if you ever return to the area. We love to see familiar faces!