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Reviews of Koora Hotel

3.5 out of 5
Koora Hotel
Cerro Plano, 300m Noreste del BCR, Monteverde, Puntarenas

Reviews

10

Exceptional

Rating 10 - Excellent. 158 out of 166 reviews" "
Rating 8 - Good. 7 out of 166 reviews" "
Rating 6 - Okay. 0 out of 166 reviews" "
Rating 4 - Poor. 0 out of 166 reviews" "
Rating 2 - Terrible. 1 out of 166 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, beautiful hotel. Oasis in the mountains
Stayed 2 nights in May 2024
Response from Marco - Hotel Manager on 23 May 2024
Hola Mr. Christopher,Muchas gracias!!Thank you very much for your review! Please come back very soon!Pura vida,Marco

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Koora! Awesome property, very nice and helpful staff, modern room, nice heated pool, nice views. We could see wild life from here it room’s balcony. Would absolutely stay again in here is if I come back to monteverde.
Stayed 2 nights in May 2024
Response from Marco - Hotel Manager on 23 May 2024
Hola Mr. David,Muuuchas gracias!!Thank you very much for your review! Its great to read you enjoyed all the goodness of Koora!Please come back very soon!Pura vida,Marco

10/10 Excellent

Maya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Apr 2024
Response from Daiana M on 8 May 2024
Hola Ms. Maya, Thank you very much for the time taken to rate our hotel, Pura vida

10/10 Excellent

jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Daiana M on 8 May 2024
Hola Ms. Jen,I would like to thank you for the time taken to rate our hotel, Pura vida!

10/10 Excellent

Asif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of the three hotels we stayed at in Costa Rica in similar price range, this was the best. The hotel is up in the mountains, is extremely well kept, have their own sloth sanctuary and trails behind that hotel that you can walk. The staff are quite nice, respectful and friendly. We had a great time.
Stayed 2 nights in Apr 2024
Response from Daiana M on 23 Apr 2024
Hola Mr. Asif, Thank you very much for such a nice review, it is very important for us to know that we are doing a good job, your words are fullfilling for our team.Pura vida

10/10 Excellent

Martin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely beautiful and each room was perfect for our stay. We traveled as a family of four and had two rooms that adjoined every staff member was so helpful, friendly, and truly went out of their way to make us feel special and to make sure we had an amazing vacation. This hotel was central to all of the excursions that you want to do in the surrounding area and close to many other restaurants off the property. The view from the hotel restaurant is breathtaking.
Stayed 2 nights in Mar 2024
Response from Daiana M on 23 Apr 2024
Hola Mr. Martin,Thank you very much for the time taken to post this beatiful review, it is a motivate us to keep doing our best for all of our guests.Pura vida

10/10 Excellent

Maurice

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, restaurant, and room.
Stayed 2 nights in Mar 2024
Response from Daiana M on 4 Apr 2024
Hola Maurice, Thank you for the time taken to leave a nice review, we hope you have had a wonderful time at our hotel! Pura vida!

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do love this hotel the view and atmosphere, however, distance to our room was far they did helped us with our luggage and pretty sure they would at the end, but we didn’t ask it was a struggle especially with some of the walkways were steep. The pool was small and cute. The staff are very helpful when booking excursions. A lot of things to do around Monteverde.
Stayed 1 night in Mar 2024
Response from Daiana M on 1 Apr 2024
Hola Mr. Michael, I would lo ve to thank you for leaving us a nice review, we are glad to know that we were helpful to you and that you enjoyed staying at our hotel. Please say hello to Ms. P. Pura vida!

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a single night here at the very last minute trying to escape the heat of the west coast beach towns. We were so glad we did. This hotel is absolutely stunning. We had one of the rooms upstairs from the lobby rather than one of the bungalows but the room was amazing with a spacious first floor, kitchenette, balcony and a very cool loft bedroom/bath. The grounds, particularly the park right next to the hotel, are stunning as is the view of the ocean and Nicoya Peninsula in the distances. The staff were all very friendly and helpful. This was our first time visiting Monteverde and we'll certainly include it on our future trips to CR. We would absolutely recommend a stay at Koora. It's not inexpensive but you really do get what you pay for. Very nice.
Response from Marco - Hotel Manager on 24 Feb 2024
Hola Mr. Mathew,Thank you very much for your kind words.Its was a pleasure to serve you!We also wished you could stay longer... Maybe next time!Pura vida,

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Marco - Hotel Manager on 24 Feb 2024
Muchas gracias!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Marco - Hotel Manager on 17 Feb 2024
Muchas gracias!

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our honeymoon trip. I’ve stayed at a nice hotel in Monteverde before, but Koora was exceptional. Wonderful rooms, manicured grounds, and the best restaurant we ate at on our whole trip. The staff could not have been better, and our couples massage was simply the best.
Stayed 2 nights in Feb 2024
Response from Marco - Hotel Manager on 17 Feb 2024
Hola Mr. Steve,Thank you very much, it was a pleasure to have your visit in such a special occasion.Please come back soon!

10/10 Excellent

sharna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Marco - Hotel Manager on 16 Feb 2024
Muchas gracias!!

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern room in the cloud forest
Classy modern room - one of the nicest we’ve stayed in - bathroom is straight out of an interior design magazine. Service is top-notch…with a small number of guests, they learn your names and go out of your way to make you feel comfortable. Love the setting on a woodsy mountainside. Nice trail system on the property. The two small pools are bathwater warm - would love it if they were hot tubs but they were still nice.
Stayed 2 nights in Feb 2024
Response from Daiana M on 10 Feb 2024
Hola Mr. Brad!, Thank you very much for staying in our hotel last weekend, and thank you for your nice review. We hope to have you and Mrs. H., again in the future! :) Pura vida!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked away, just perfect
Stayed 1 night in Jan 2024
Response from Daiana M on 10 Feb 2024
Hola Mr. David, Thank you very much. We are happy to know that you and Mrs. B., had a great stay at Koora.Pura Vida!

10/10 Excellent

Agnieszka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with friendly stuff, very clean and quiet.
Stayed 2 nights in Jan 2024
Response from Daiana M on 10 Feb 2024
Hola Ms. Agnieszka!Thank you very much for spending your vacations at our hotel, its great to read that you had a good time with us.Pura vida!

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were wonderful. The restaurant was very good. We had dinner, lunch, and breakfast at the restaurant and enjoyed all of them. Only one downside, there was some kind of noise at night - we think it may have been trees banging against the roof of our room. It was loud enough it kept us up at night.
Stayed 2 nights in Jan 2024
Response from Daiana M on 10 Feb 2024
Hola Ms. Christine, Thank you very much for the time taken to write this review, which will help us to improve our service. Our sincere apologies for not delivering the experience expected by you and Mr. I., we hope to serve you again in the future.Pura vida!

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very helpful staff both at reception and restaurant. Exceptional service. Rooms are beautiful and so clean. Very original set up with rooms spread out around property. Very scenic. It is hard to get to the hotel without transportation but the staff helps with everything and a taxi ride to the town is very inexpensive. So many tours that they arrange for you - all great. Highly recommended.
Stayed 3 nights in Jan 2024
Response from Daiana M on 10 Feb 2024
Hola Mrs. Pamela,Thank you very much for your nice review, it makes us happy to know that you enjoyed your stay in our hotel. It was our pleasure to serve you and Mr. Franco. Pura vida!

10/10 Excellent

Benjamin, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Daiana M on 1 Apr 2024
Hola Mr. Benjamin, Thank you very much for the time taken to rate our property.Pura vida!

10/10 Excellent

Loretta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great views fabulous spacious duplex room. great staff. eco conscious
Stayed 1 night in Jan 2024
Response from Daiana M on 10 Feb 2024
Hola Ms. Loretta, Thank you for choosing koora to spend at your vacation time. We hope to see you and Mr. B., again.Pura vida!

10/10 Excellent

GERSON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jan 2024
Response from Marco - Hotel Manager on 14 Jan 2024
Mr. Gerson,Thank you very much!A pleasure to serve you and Mrs. A.

10/10 Excellent

Yaqin, san francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Marco - Hotel Manager on 14 Jan 2024
Muchas gracias!!

10/10 Excellent

Yasuhiro, Mountain View

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, excellent staff, and excellent hotel. The restaurant view is amazing. We only stayed one night. I should have made at least 3 nights.
Stayed 1 night in Dec 2023
Response from Marco - Hotel Manager on 3 Jan 2024
Hi dear Yasuhiro!Thank you very much for your time!It was a pleasure to serve you.Pura vida,

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Marco - Hotel Manager on 2 Jan 2024
Thank you Mr. Ming!

10/10 Excellent

Srinivasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 1 night in Dec 2023
Response from Daiana M on 10 Feb 2024
Hola Mr. Srini,Thank you for staying at Koora, hopefully next time you will stay longer.Please say hello to Ms. R., y Mr. H.Pura Vida!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Marco - Hotel Manager on 20 Dec 2023
Hi dear guest,Thank you very much for your review!Pura vida,

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, food and staff were outstanding. We are planning to return to try out their new pool that they were just finishing up.
Response from Daiana M on 10 Feb 2024
Hola Mr. Anthony! Pools are ready, perfect to visit Koora again :) Please say hello to Ms. M.,Pura vida!

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Nov 2023
Response from Marco - Hotel Manager on 27 Nov 2023
Hello Mr. Mohammad,It was a pleasure to have your visit!Sorry for the bad roads :)Pura vida,Marco

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel. We saw more wildlife at the reserve nextdoor than nearly anywhere on a trip. There was a sloth and baby that could be seen from the dining room all three days we were there. The staff was wonderful, especially Juan, Aaron, and Rachel.
Stayed 3 nights in Nov 2023
Response from Marco - Hotel Manager on 27 Nov 2023
Hello Mrs. Kelly,Thank you very much for your review.We are so glad nature was generous with you!Please come back soon.Pura vida,

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Stay in Monteverde
This was the best service I’ve ever had at a hotel! Their attention to detail with our names, and the small gestures to make my kids feel special were amazing! Aaron was so great to take care of us everyday we were there. The room was beautiful and the food was excellent! We would definitely come back to this hotel!
Stayed 2 nights in Oct 2023
Response from Marco - Hotel Manager on 27 Oct 2023
Hola Mr. Brett,It was such a pleasure to serve your beautiful family! We also had an amazing time meeting you all.Lets hope you come back very soon!Pura vida,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel in the forest
Small, friendly beautiful hotel. Restaurant is gorgeous with spectacular views across to the pacific. Staff were excellent. Very well run. Manager, Marco has excellent recommendations of activities and tailored to us. We were in cabin that felt like we were hanging from the trees. Such a special place.
Stayed 2 nights in Oct 2023
Response from Marco - Hotel Manager on 27 Oct 2023
Hola!Dear guest, thank you very much for your review!I am so glad you enjoyed our staff, room, the amazing views and the tours.Its sincerely a pleasure to serve you.Please come back soon.Pura vida,

10/10 Excellent

Glenn, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention of the staff was second to none. Besides being helpful they were so friendly. They made us feel special! Remembering our names was the icing on the cake! It was one of the nicest hotel stays we have ever experienced. Our special thanks to Marcos, Daiana, Aaron, Luis, Raquel, Daemon and others
Stayed 3 nights in Oct 2023
Response from Marco - Hotel Manager on 15 Oct 2023
Hello Mr. Glenn,We are already missing you! It was such a nice experience to have your visit... We had a great time serving you all.Please send our regards to Mr. J, Mrs. S and Mrs. S..Pura vida,

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bello lugar enmedio del bosque con su propio sendero para caminar, muy recomendable. comodo, moderno, limpio, excelente.
Stayed 2 nights in Sep 2023
Response from Marco - Hotel Manager on 15 Oct 2023
Don Rodrigo,Muchas gracias por sus comentarios, nos honran mucho!Esperamos pueda regresar pronto!SaludosMarco

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My father and I spent three nights at the Koora, on our dream vacation. It was truly amazing! The service was first class. Kenneth was very helpful and a pleasure to talk to. He booked us an excursion on very short notice, packed us a breakfast-to-go before we headed out in the morning, and gave us a lot of good advice. The food in their restaurant was as good as you will find anywhere. We watched the monkeys swing through the trees just off the restaurant balcony. They even have a "private" preserve attached to the hotel where we took a beautiful evening hike. Very clean, very friendly, very beautiful place. I hope to see them again soon.
Stayed 3 nights in Sep 2023
Response from Marco - Hotel Manager on 14 Sept 2023
Hello Mr. Stephen,It was such a pleasure to serve you and Mr. S!We had also a great time with you at the hotel, Hope to have your visit again very soon!

2/10 Terrible

Jodie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a literal contruction zone. They like to me about this before arrival and then we were stuck paying for a night there since we got in too late to stay anywhere else. $415 a night to be surrounded by a 7am construction crew building facilities all around us!
Stayed 7 nights in Jul 2023
Response from Marco - Hotel Manager on 31 Jul 2023
Hello Mrs. Jodie,Apologies that the experience was not what you expected. Committed to our service standards, we immediately relocate you to another hotel where you could enjoy all the goodness of Monteverde.Pura vida.

10/10 Excellent

Kyle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A really beautiful hotel with the best staff I’ve ever experienced. Very thoughtful and attentive and knew my whole family’s name instantly. The restaurant at the hotel is incredible, the food and drinks were 5 star and the view from the restaurant was so beautiful. We saw coatis in the morning, a sloth in the tree outside the lobby and howler moneys in the beautiful trail behind the hotel. It was truly a memorable experience and I would highly recommend staying at this hotel.
Stayed 2 nights in Jul 2023
Response from Marco - Hotel Manager on 10 Jul 2023
Hola Mr. Kyle,It was such a pleasure to serve your beautiful family!We had a great time also!Thank you for your time and please come back soon!Pura vida!

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Marco - Hotel Manager on 8 Jul 2023
Hello Mr. Stuart!It was a pleasure to serve you, L and R.Please come back soon!Pura vida,

10/10 Excellent

Meredith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this hotel! The staff was amazing and so friendly. We enjoyed breakfast onsite and the trails right behind the hotel. We would highly recommend!
Stayed 2 nights in Jun 2023
Response from Marco - Hotel Manager on 5 Jul 2023
Hola Mrs. Meredith,Thank you very much for sharing your experience with us, it was a pleasure to serve your beautiful family!Best regards to Mr. A, G and A.Please come back soon!Pura vida,Marco

10/10 Excellent

Shyanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Marco - Hotel Manager on 25 Apr 2023
Hola Mrs. Shyanne, muchas gracias!!

10/10 Excellent

CHRISTOPHER

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
THIS PLACE WAS SPECATULAR, OVER LOOKING THE PACIFIC OCEAN. THE BED WAS SUPER COMFY AND THE ROOM WAS SO UNIQUE. THERE WERE SO MANY CHANCES TO SEE CAOTI'S AND OTHER ANIMALS. THE FOOD AND DRINKS WERE DELICIOUS, I WILL STAY HERE AGAIN ON MY NEXT RETURN VISIT.
Stayed 1 night in Jan 2023
Response from Marco - Hotel Manager on 20 Mar 2023
Hello Mr. Christopher,Thank you very much for sharing with us your experience!We hope you can come back very soon!Pura vida,

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a lovely property! Our family bungalow was like living in a treehouse with a view all the way to the Pacific. We saw many birds and animals right on the property. The staff was very friendly and helpful and knew us all by name. We ate at the restaurant several times and the quality and service was excellent. Cannot say enough good things. Our family truly enjoyed our stay.
Stayed 2 nights in Mar 2023
Response from Marco - Hotel Manager on 12 Mar 2023
Hello Mrs. Wendy,We are pleased to read how much you enjoyed your visit! We sure did enjoy serving you!Please come back soon!Pura vida,

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend for people looking for quiet and peaceful place to stay with excellent service and espectacular views!
Stayed 2 nights in Feb 2023
Response from Marco - Hotel Manager on 7 Mar 2023
Hola Mr. Edward!Fue un gusto atenderles! Thank you very much for sharing with us your experience at the hotel!Vuelvan pronto!Pura vida,

10/10 Excellent

Kristen

Stayed 3 nights in Feb 2023
Response from Marco - Hotel Manager on 7 Feb 2023
Hola Mrs Kristen,Thank you very much!Please come back soon.

10/10 Excellent

charles

Stayed 3 nights in Jan 2023
Response from Marco - Hotel Manager on 1 Feb 2023
Hello Mr Charles!Muchas gracias!Hope you can come back soon!Pura vida,

10/10 Excellent

Ian

Response from Marco - Hotel Manager on 12 Mar 2023
Muchas gracias!

10/10 Excellent

Narendra, long grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Marco - Hotel Manager on 18 Nov 2023
Dear Nerendra,Thank you very much for your review!Pura vida,

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Koora Hotel was incredible, and greatly exceeded our expectations! Marco and the rest of the staff were wonderful, recommending the best activities for our family and booking all our tours for us (including guided tours to see wildlife, ziplining, and horseback riding--each a great experience). The hotel is beautiful, clean, and eco-friendly, the view from the restaurant is unparalleled, and the food is amazing! The service is top notch. We were blown away by our experience, and would highly recommend this hotel!
Response from Marco - Hotel Manager on 21 Jan 2023
Hola Mrs Kathryn!Muchas gracias!Thank you very much for your kind words!We had a great time with your stay, it was very special meeting you all.Please come back soon!Pura vida,

10/10 Excellent

Jodi

10/10 Excellent

Doriane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Marco and staff were so welcoming, friendly, and helpful. The customer service was incredible and the property was stunning. Of all our stays in Costa Rica it was our favorite! We cannot recommend it enough!
Response from Marco - Hotel Manager on 27 Dec 2022
Hola Mrs Dorian,What a pleasure was to have your beautiful family in the hotel!Warm regards to Mr N, B and R.Please come back soon!Pura vida,

10/10 Excellent

Kimberly, Beaver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was private with beautiful views and right next door to the Aguti Reserve to hike through with multiple animal sightings. We stayed in a lovely 2 story unit that was well designed, had comfortable beds and visiting animals on the deck and in the trees. The lobby was wonderful with family games (checkers, dominos, chess), heaters, cocktails/cocoa, dining area with more great views and a friendly vacation feeling. The best was the staff, Kenneth, Marco and the others were amazing. They took great care of all our needs and felt like our own personal concierge for the area. We highly recommend staying here if in the area.
Response from Marco - Hotel Manager on 16 Dec 2022
Hello Mrs Kimberly,Thank you very much!It was a pleasure to have you visiting the hotel!Hope you come back soon!Pura vida,