Superior Double Room, 2 Double Beds, Balcony, Garden View
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Reviews of Hotel de Montana Monteverde

3 out of 5
Hotel de Montana Monteverde
200 Este Escuela Rafael Arguedas, Monteverde, Puntarenas

Reviews

8.8

Excellent

Rating 10 - Excellent. 132 out of 249 reviews" "
Rating 8 - Good. 83 out of 249 reviews" "
Rating 6 - Okay. 28 out of 249 reviews" "
Rating 4 - Poor. 4 out of 249 reviews" "
Rating 2 - Terrible. 2 out of 249 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Heather

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location, stunning mountain views and the clouds just roll on in to your balcony. Walking distance to some cool places and restaurants. They have a good shuttle service to the forest. Only feedback is some of the staffs attitudes, 2 of the employees were helpful, friendly and kind. The rest seemed snobby and almost judgemental. Could've been 5 stars if it weren't for that. We were WELL AWARE of our checkout time, yet walked by the front desk and stated we are going to pack. 5 minutes later they ring the hotel phone to remind us to hurry and get out.
Stayed 1 night in May 2024

8/10 Good

Kaz

I love the view and location.
Stayed 2 nights in Apr 2024

6/10 Okay

Serena, plano

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
My roommate and me, and my friend who stayed in the other room all got bug bites from the bed.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights and it was wonderful. The room was clean, and had great views. The site has its own walking trail where you can spot birds and other animals. A decent walk to town but was it was doable.

10/10 Excellent

Kacie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Terrie

Travelled with partner, Travelled with group
Liked: Staff & service
Great food. Rooms dated. Poor bathrooms. Nice dining area and bar. Great view.
Stayed 4 nights in Feb 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service
Nice place A/C would be nice or at least a screen on the back sliding window for air flow at night. New beds would be nice but overall real good bang for your buck.
Stayed 1 night in Feb 2024

10/10 Excellent

Vadim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, amazing location. Lots of dining options and very walkable!
Stayed 2 nights in Dec 2023

8/10 Good

Lois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here
Stayed 2 nights in Jan 2024

6/10 Okay

Nancy

Travelled with partner
Disliked: Amenities, property conditions & facilities
We liked the big veranda and the comfortable chairs that overlooked the property and hills. The room was dated and very standard. The step-down to the little patio is a way for some people to twist their ankle if they are not careful. Some neighborhood youth used the area behind our area to practice riding their loud motorcycles.
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bungalow hotel
This is a very nice, bungalow style hotel on a hill with a great view. We were greeted by a woman who was very friendly, spoke excellent English and were immediately checked in our room. It was available and clean. It had a great view, a nice little three-quarter of a mile trail off of one of the parking areas into the jungle and down to their lagoon. Breakfast was very good, it was a great stay. My only downside is it didn’t have air-conditioning, but there was a nice breeze when you open the door and the window.
Stayed 1 night in Jan 2024

8/10 Good

jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service.
We weren't able to stay for our booked nights but we've been grateful for the manager as I was sent on an ambulance on emergency medical situation in Monteverde. Instead of checking in, we went straight to the nearest clinic due to severe pain and was sent on an ambulance to a hospital in San Jose. The manager has been understanding to refund us the money. We would have loved to stay there but due to unforeseen circumstance, we were unable to even see the place. I'm really thankful for the staff/manager for being understanding. If we get to come back to Costa Rica, I'll sure will stay there and recommend this place. Thank you.
Stayed 2 nights in Dec 2023

10/10 Excellent

ihar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm
Stayed 4 nights in Dec 2023

4/10 Poor

Lan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location close to all three reserves. Rate is very reasonable.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2023

8/10 Good

Yusuf

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2023

10/10 Excellent

MAYUMI

Stayed 2 nights in Jun 2023

10/10 Excellent

yuval

Stayed 1 night in Apr 2023

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They need hotel room coffee maker. It is coffee capital Everything else was wonderful
Stayed 4 nights in Mar 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff. Wonderful view from our room. Very welcoming.
Stayed 3 nights in Mar 2023

6/10 Okay

kerry

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great locstion...tired hotel
The hotel was great for walking to town the sunset there was great. The vondition of the place ... well it needs some love... the mattress on the bed was the worst with springs poking thru, the towels you wete able to dry your hands on... all and all the place looks and feels tired...
Stayed 2 nights in Feb 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and helpful!! Clean room and good food!! Recommend the trails could be cleaned up some.
Stayed 3 nights in Feb 2023

6/10 Okay

Robert, Maple Ridge

Liked: Cleanliness, staff & service
Disliked: Amenities

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was really good, old but clean room

8/10 Good

JAYPRAKASH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Silvia receptionist was friendly and helpful. Overall hotel was good. No air condition in room and bathroom was not modern but good.

10/10 Excellent

Miguel

10/10 Excellent

Teresa

8/10 Good

YANNICK

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
I visited Monteverde as a single birder, not for the shopping, dining, or tours, but to find birds I can't see in the US. The desk receptionist went out of her way to find me a private bird guide at a very busy time for the guides. They even coordinated taking me for coffee before we went into the cloud forest since none would be available that early in the morning at the hotel. My room was clean, quiet, and very comfortable for a good night's sleep to be up before the birds! :)
Stayed 1 night in Nov 2022

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is beautiful but the rooms are dated and beds are hard.
Stayed 1 night in Oct 2022

6/10 Okay

Aleksey, Lynnwood

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very old Hotel which needs renovation.
Stayed 1 night in Aug 2022

8/10 Good

Sigrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente tranquilo rodeado con exuberante naturaleza. Gente amable y actividadades al aire libre.
Stayed 2 nights in Jul 2022

6/10 Okay

Robyn I

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Montana is located up in the mountains in Monteverde. There are a couple of restaurants which are in close walking distance, and it is possible to walk downtown but it’s quite the hill to come back up (but doable). The rooms were a little dated but clean. We stayed in the back building which had a nice view. They do keep all the lights on outside the rooms at night which means there are thousands of bugs outside the room when you return - which if you are not a bug lover it’s very intimidating. Every time we would open our door at nights many bugs would flock into the room. We also had a cockroach in our room found on one of the beds; but The hotel staff were kind enough to pull out the beds and check around and said they would spray the room for us. There is also no AC in the room which I found a little surprising - we were lucky enough to not encounter too much warm weather so it was not an issue.
Stayed 3 nights in Jul 2022

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly management, excellent breakfast, clean and large rooms - the whole operation is very well done.
Stayed 2 nights in Jun 2022

8/10 Good

Marco, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran personal, lugar tranquilo. Una linda experiencia
Stayed 2 nights in Jun 2022

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the forest, you can watch animals from the room balcony. you can spend hours watching the beautiful landscapes
Stayed 2 nights in May 2022

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We arrived late after escaping the AirBnB from hell - Expedia indicated they were open until 1130p - but they were closed. HOWEVER, the night security guard let us in and called a manager who acknowledged our last-minute online reservation and gave us keys to our rooms with no hassle. Everything was clean, bright, and felt safe. The rooms are large and we had gorgeous balconies with breathtaking views. This morning they saved breakfast for us because we arrived so late and had sympathy for our plight the night before. Breakfast was lovely and fresh, and Tito the dog was a polite companion. Thank you to everyone. You saved our trip! -Samantha, Katie, and Ryan
Stayed 1 night in May 2022

8/10 Good

Andreas, Heredia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the property is very good, it's not close to the downtown area but it has several places to eat nearby, it's also very close, walking distance, to the favorite spot to watch the sunset and also close to the Ficus Root bridge. The free breakfast is a buffet with various options like Gallo Pinto, eggs, bacon, pancakes, bread, fresh fruit, tasty and more than enough to start the day. The inner road to access the rooms on the back could be better maintained.
Stayed 1 night in Apr 2022

4/10 Poor

behnaz

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible Hotel
This place is a dump. What you see in the pictures is not what you get. I was shocked that there two long hairs in my bed as soon as picked up the cover. There were ants everywhere in the room. Breakfast was awful. They brig you a few pieces of fruit and I asked for more fruit because I am vegetarian and don’t eat any other food they had but they said they don’t have extra. Our rom was behind the building with no view. The door knob was almost impossible to open from inside. I stayed in Costa Rica for 10 days and loved everyplace I stayed and this hotel was the worst.
Stayed 1 night in Apr 2022

10/10 Excellent

Angela

Stayed 1 night in Apr 2022

10/10 Excellent

York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views down the valley. Despite the touristic business in Monteverde, the hotel Montana provided a quiet rural enclave with walking trails.
Stayed 3 nights in Mar 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Meh
Huge room, decent breakfast buffet. Hotel feels a little tired and dated. Unfortunately, our room was close to the road, making it hard to sleep.
Stayed 1 night in Mar 2022

10/10 Excellent

Xavier, Nicholasville

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views going all the way to Punteranas , convenient ,well located , nice comfortable rooms , nice breakfast
Stayed 1 night in Jan 2022

10/10 Excellent

Faizan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, brilliant location and very helpful staff. Would highlight recommend.
Stayed 3 nights in Jan 2022

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain bliss in Monteverde
The hotel has the most amazing views and the staff go above and beyond to help you and are so friendly. Well located for trips, restaurants etc. We originally booked last minute as decided to travel a day earlier and ended up cancelling our pre-booked accommodation and extending our stay despite already paying for the other hotel... Lovely grounds and made to order breakfast. Hotel has so much character and a great little bar. Best service so far throughout our trip. Check in was also really easy & front of desk staff are great.
View from our balcony
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The hotel and staff was great and very helpful! Amazing views and walking distance to the town (though a big climb to come back). The only downside was the wi-fi only works in the common areas, not in the rooms. Not critical since we weren’t in the room much, but a little misleading.
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views but no room wifi
Loved this hotel and it’s an amazing place for someone that can’t afford to stay at the local resorts, but also doesn’t want to stay at a hostel. My only complaint is that the rooms do not have wifi and it is not ADA friendly since there is a pretty steep hill to get to reception from the rooms. Overall great place and the staff is friendly and attentive!
Stayed 2 nights in Dec 2021

8/10 Good

Gabriela

Travelled with family
Liked: Cleanliness, staff & service
The property is well located and good enough to spend the night
Stayed 1 night in Nov 2021