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Melia Sierra Nevada

4.0 star property
Ski hotel with 2 restaurants and full-service spa

Choose dates to view prices

Located at the foot of Sierra Nevada Ski Resort, Melia Sierra Nevada caters to families and adventurers. Enjoy massages or body wraps at Yhi Wellness spa, international dishes at two restaurants, a playground, arcade, free WiFi, indoor pool, and children's pool.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Spa
The current price is NZ$464
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Melia Room (3AD)

Down duvets, free minibar items, in-room safe, desk

Melia Room (3AD)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Blackout curtains
Down duvet
Bidet
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Melia Room (2+1)

Down duvets, free minibar items, in-room safe, desk

Melia Room (2+1)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Blackout curtains
Down duvet
Bidet
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Blackout curtains
Down duvet
Bidet
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Melia Triple Room (3AD)

Down duvets, free minibar items, in-room safe, desk

Melia Triple Room (3AD)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Blackout curtains
Down duvet
Bidet
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Melia Communicated Room

Down duvets, free minibar items, in-room safe, desk

Melia Communicated Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Blackout curtains
Down duvet
Bidet
  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Melia Communicated Room (5AD)

Down duvets, free minibar items, in-room safe, desk

Melia Communicated Room (5AD)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Blackout curtains
Down duvet
Bidet
  • 19 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Melia Communicated Room (4+1)

Down duvets, free minibar items, in-room safe, desk

Melia Communicated Room (4+1)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Blackout curtains
Down duvet
Bidet
  • 19 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room Single Use

Down duvets, free minibar items, in-room safe, desk

Double Room Single Use

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Blackout curtains
Down duvet
Bidet
  • 19 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Melia Room

Down duvets, free minibar items, in-room safe, desk

Melia Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Blackout curtains
Down duvet
Bidet
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Melia Room, Mountain View

Down duvets, free minibar items, in-room safe, desk

Melia Room, Mountain View

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Blackout curtains
Down duvet
Bidet
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for The Level Deluxe Mountain View

Down duvets, free minibar items, in-room safe, desk

The Level Deluxe Mountain View

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Blackout curtains
Premium bedding
Down duvet
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for The Level Triple Mountain View (2+1)

The Level Triple Mountain View (2+1)

The Level Triple Mountain View (2+1)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Blackout curtains
Down duvet
Bidet
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for The Level, Grand Suite

The Level, Grand Suite

The Level, Grand Suite

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Down duvet
Separate bedroom
Blackout curtains
  • 61 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for The Level Junior Suite (2+1)

Down duvets, free minibar items, in-room safe, desk

The Level Junior Suite (2+1)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Down duvet
Separate bedroom
Blackout curtains
  • 43 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Mountain View

Family Room, Mountain View

Family Room, Mountain View

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Blackout curtains
Down duvet
Bidet
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for The Level Communicated Mountain View

Down duvets, free minibar items, in-room safe, desk

The Level Communicated Mountain View

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Blackout curtains
Down duvet
Bidet
  • Mountain view
  • Sleeps 5
  • 4 Twin Beds

View all photos for Family Room, Connecting Rooms

Down duvets, free minibar items, in-room safe, desk

Family Room, Connecting Rooms

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Blackout curtains
Down duvet
Bidet
  • 40 sq m
  • Mountain view
  • Sleeps 6
  • 4 Twin Beds, 1 Twin Sofa Bed and 2 Twin Bunk Beds OR 1 Queen Bed, 1 Twin Sofa Bed, 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Family Room, Connecting Rooms (4+2)

Down duvets, free minibar items, in-room safe, desk

Family Room, Connecting Rooms (4+2)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Blackout curtains
Down duvet
Bidet
  • 40 sq m
  • Mountain view
  • Sleeps 6
  • 4 Twin Beds, 1 Twin Sofa Bed and 2 Twin Bunk Beds OR 1 Queen Bed, 1 Twin Sofa Bed, 2 Twin Beds and 2 Twin Bunk Beds

View all photos for The Level Communicated Mountain View (4+1)

Down duvets, free minibar items, in-room safe, desk

The Level Communicated Mountain View (4+1)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Blackout curtains
Down duvet
Bidet
  • Mountain view
  • Sleeps 5
  • 4 Twin Beds

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Smart TV
Blackout curtains
Down duvet
Bidet
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Bunk Beds
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About the area

Map
Pradollano S N, Sierra Nevada, Monachil, Granada, 18196

What's nearby

  • Sierra Nevada Ski Resort - 2 min walk - 0.2 km
  • Plaza de Andalucía - 2 min walk - 0.2 km
  • Sierra Nevada Chairlift - 3 min walk - 0.3 km
  • Hoya de Pedraza Botanical Garden - 4 min drive - 5.4 km
  • Alhambra - 35 min drive - 31.5 km

Getting around

  • Granada Station - 37 min drive
  • Granada (GRX-Federico Garcia Lorca) - 56 min drive

Restaurants

  • ‪Las Gondolas - ‬2 min walk
  • ‪Pans & Company - ‬4 min walk
  • ‪Shaka - ‬1 min walk
  • ‪Bar Solarium Pepe Bollos - ‬3 min walk
  • ‪La Antorcha - ‬3 min walk

About this property

Melia Sierra Nevada

Upscale family-friendly hotel near Sierra Nevada Ski Resort
Located close to Plaza de Andalucía and Sierra Nevada Chairlift, Melia Sierra Nevada provides a playground, a hair salon and an arcade/games room. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, ski passes and ski equipment hire. Treat yourself to a body scrub, hydrotherapy or a facial at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Fitness classes are offered at the gym; the property also has dry cleaning/laundry services, a fireplace in reception and 2 bars. Free in-room WiFi is available to all guests, along with a business centre and a free children's club.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A banquet hall, meeting rooms and a front desk safe
  • A lift, a TV in reception and massage treatment rooms
Room features
All 221 rooms offer comforts such as bathrobes, as well as perks such as free WiFi and desk chairs.
Extra amenities include:
  • Down duvets and free cots/infant beds
  • Bathrooms with eco-friendly toiletries and bidets
  • 49-inch Smart TVs with streaming services and satellite channels
  • Electric kettles, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 26 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 21.50 for adults and EUR 14 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • BAR INGLES
  • LA BODEGUITA
  • RESTAURANTE LA BODEGUITA
  • RESTAURANTE VELETA

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels
  • Streaming services

Food and drink

  • Electric kettle
  • Free minibar (limited items)
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 21.50 for adults and from EUR 14 for children
  • Covered self-parking fee: EUR 26 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 11:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Melia Hotel Sierra Nevada
Melia Sierra Nevada
Melia Sierra Nevada Hotel
Melia Sierra Nevada Hotel
Melia Sierra Nevada Monachil
Melia Sierra Nevada Hotel Monachil

Frequently asked questions

Does Melia Sierra Nevada have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 11:00 AM to 9:00 PM.

How much does it cost to stay at Melia Sierra Nevada?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Melia Sierra Nevada on 5 Dec 2025 start from NZ$464.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Sierra Nevada pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Melia Sierra Nevada?

Self-parking is available for EUR 26 per night.

What time is check-in at Melia Sierra Nevada?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Melia Sierra Nevada?

Checkout is at noon.

Where is Melia Sierra Nevada located?

Located in the mountains, this Monachil hotel offers ski-in/ski-out access, and is within a 5-minute walk of Sierra Nevada Ski Resort, Plaza de Andalucía and Sierra Nevada Chairlift. Hoya de Pedraza Botanical Garden and Los Cahorros are also within 16 mi (25 km).

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Melia Sierra Nevada Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 90 out of 240 reviews
Rating 8 - Good. 111 out of 240 reviews
Rating 6 - Okay. 27 out of 240 reviews
Rating 4 - Poor. 6 out of 240 reviews
Rating 2 - Terrible. 6 out of 240 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, ski lockers are big enough for 2 snowboards and skis, breakfast really sets you up for the day on the slopes..
Stayed 4 nights in Mar 2025

4/10 Poor

Carlos Vicente

Liked: Cleanliness, amenities, property conditions & facilities
Noisy retreat in a tourist trap.
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2024

6/10 Okay

MARIA INMACULADA

Mala relación calidad precio
Stayed 2 nights in Mar 2025

10/10 Excellent

ana sofía

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Reservamos una habitación normal y estaba muy fea, no iba de acuerdo al hotel, la habitación estaba vieja y con poco mantenimiento. Tuvimos que hacer un upgrade a las habitaciones level y esa si estaba bien mantenida y moderna. Considero que es mucho lo que se paga por la habitación normal para el estado en la que estaba. El upgrade fue de 85 euros por noche lo cual se me hizo mucho
Stayed 2 nights in Mar 2025

6/10 Okay

David

Disliked: Staff & service
Breakfast buffet was good, evening buffet was mediocre, bar staff were inattentive.
Stayed 5 nights in Mar 2025

10/10 Excellent

Marilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso
Stayed 1 night in Mar 2025

4/10 Poor

Mario

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Way worse than expected.

The experience was way below the expectations. For more than 400 euros we expected at least nice views and not a wall right outside the window, mountain decoration and not old furnitures and a relax eviorenment and not something similar to a hotel in Eurodisney with thousands of nosiy kids around the hotel.
Stayed 1 night in Feb 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, excellent staff and service. Room too hot but they kindly moved us to another room. Wouldnt put us off going back as the overall experience was excellent.
Stayed 2 nights in Feb 2025

10/10 Excellent

Indra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and great hotel!
Stayed 4 nights in Jan 2025

6/10 Okay

Jens Alex

Liked: Cleanliness, staff & service
Fint hotel. Små trange rom, men mange fine fellesområder. Hyggelig betjening og kort å gå til skiheisen. Veldig trivelig barneklubb med morsomme aktiviteter hver dag.
Stayed 4 nights in Jan 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most centrally located hotel. Staff was very helpful and the included breakfast was excellent!
Stayed 3 nights in Jan 2025

8/10 Good

ANDRE

Liked: Cleanliness, staff & service

Localização excelente. Quartos pequenos.

Hotel com uma localização incrível, estacionamento no subsolo, bons restaurantes. O café da manhã era incrível. O quarto, contudo, era muito pequeno para acomodar uma família de 4 pessoas. As fotos representam adequadamente o hotel.
Stayed 2 nights in Dec 2024

8/10 Good

omaima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff clean hotel
Stayed 2 nights in Apr 2024

6/10 Okay

Souhail

Disliked: Property conditions & facilities, room comfort

La chambre fournie ne correspondait pas aux spécif

La chambre fournie ne correspondait pas aux spécifications mentionnées lors de la réservation, et la photo présentée était trompeuse. Lorsque nous avons signalé ce problème à la réception, ils nous ont conseillé de réserver directement auprès de l’hôtel à l’avenir pour garantir une meilleure chambre. De plus, il y avait un niveau de bruit élevé émanant de la buanderie de l’hôtel. Quant au lit d’appoint destiné à la troisième personne, il s’agissait d’un clic-clac trop petit et inconfortablement disposé.
Stayed 2 nights in Mar 2024

6/10 Okay

Marie

Rent och fräscht rum, kändes nyrenoverat. Hela hotellet kändes fräscht men de bör göra något i matsalen på kvällen, alldeles för upplyst så den mysiga kvällskänslan man önskar vid middagen blev istället en skollunchkänsla. i efterhand hade jag inte bokat med kvällsmat utan ätit ute på fler olika restauranger.
Stayed 4 nights in Feb 2024

10/10 Excellent

Michael

Liked: Staff & service

Her kommer vi igen og igen

Alt spiller. Fantastisk mogenbuffet. Klasse ala carte Restaurant. Super venlige personale efter spanske forhold. Parkeringkælder er super.
Stayed 2 nights in Jan 2024

10/10 Excellent

María Aránzazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y súper desayuno
Stayed 6 nights in Apr 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and facilities

This hotel is in a great location for skiing. It has great facilities and serves a great breakfast. The only downside was the bedroom was a bit dated, which would have been fine, but the online photos are misleading.
Stayed 4 nights in Feb 2023

8/10 Good

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel, nice location

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio de SPA y la atención del personal
Stayed 2 nights in Apr 2022

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bes hotell

Mycket bra hotell! Två riktigt bra restauranger på hotellet. Frukosten var super bra. Bra ordnat med skidförvaring och nära till skidbacken.
Stayed 7 nights in Feb 2022

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lækkert hotel med perfekt beliggenhed

Super lækkert hotel, med perfekt beliggenhed, god service og fantastisk morgenbuffet. Selvom vi havde barn med, var det en super idet at det rigtig fine spaområde lukkede for adgang til børn kl 19.00. Lidt ris var værelset hvor vi havde betalt (næsten fuld pris) for en opredning til en stor knægt i et alt for lille værelse, efter nogen dialog blev vi dog flyttet til et nyt med mere plads. Også lidt undren over at den eneste restaurant kun serverede buffet til 40€ så skal man altså være pænt sulten ;) Der er også parkering til hotellet, hvilket vi desværre ikke opdagede før vi havde parkeret i den ellers fine store offentlige parkeringsplads.
Stayed 3 nights in Feb 2022

6/10 Okay

Niall

Liked: Cleanliness
Disliked: Room comfort

Uncomfortable Stay at Hotel Melia Sierra Nevada

Food overall was very good. This was the best element of the hotel. The wait staff and cleaners were very good, friendly and helpful. Male supervisors in restaurant only moderately friendly, this is my second time there and they haven't changed. Reception staff ok, not particularly friendly. When I was checking out they didn't even ask me if I enjoyed my stay! Nobody at any stage asked could they help with anything which makes me think they have become too comfortable and need a serious staff refresh. Obviously a great location to the slopes. Worst part was I had booked a family room. This was my choice, however I did explain that it would be myself and 3 children aged 20, 19 and 17 and that they were tall people. I was told the room would be adequate. This was not correct. They converted a couch into bunkbeds which were not particularly comfortable, not for adults. The room is the same size as a room for 2. I asked did they have second room. I was informed on my first night March 1st they did not. It became very obvious that many rooms became available on the following nights ( Plastic stickers on doors) but we were never offered one even though I was willing to pay the difference. So we had an uncomfortable stay at the Hotel Melia which unfortunately took away from what should have been an excellent holiday and as I was not even asked how our stay was when checking out I was unable to give them this feedback.
Stayed 4 nights in Feb 2022

10/10 Excellent

Franciska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives - breakfast choice was amazing, spa great, rooms lovely size, staff friendly, parking on site and location for the slopes perfect. Negatives - check-in process was about 30 mins and I’d checked in on-line. This may well have been due to extra precautions of our group and COVID ! Mask were an absolute must.
Stayed 5 nights in Feb 2022