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"El personal se esfuerza, pero el hotel no es confortable ; el aire acondicionado es antiguo y no enfría, el champú y el jabón de pésima calidad , no hay toallas en la habitación y las que trajeron eran viejas , el bufet de desayuno pobre y sin variedad "

"Staff was very good "

"IBIS is well located in a quite area of Trujillo and well connected to reach the main attractions of the City"

"Was very safe."

"I recommend because the property is clean and the service and staff is excellent "

"Good location, clean rooms, great service"

"Clean small hotel in a residential safe and quiet area but looks like walls are not insulated enough because you can hear lots of noise, people walking, doors opening and closing, music, etc. Service was great, all employees were excellent and the breakfast buffet was awesome."

"I liked the hotel and the rooms; it was affordable. However, I didn’t like the way the lady at the reception talked to me like she was the owner of that place. Please train your staff in customer service. Also, she refused to accept my U.S. passport, and I had to pay taxes for my stay, even though I told them my entry date to Peru. Their excuse was that it’s because I’m Peruvian. I am both Peruvian and American, I have dual citizenship and live in the U.S. I’ve never had these problems with...

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"Felt like a family run property, staff were friendly and helpful. "

"Muy tranquilo y limpio. El personal muy amable. Podría mejorar en las TVs de los cuartos, son muy antiguas y no pueden ver aplicaciones de streming"

"Las instalaciones se ven antiguas. El personal no tenía idea de que iba a registrarme, pretendían cobrarme cargos extras por ingresar dentro de la hora anunciada. *Tuve que contactarme con soporte para solicitar asistencia* -El sitio no ofrece transporte al aeropuerto Lo peor es que pretendían cobrarme por una mesa antigua la cual ni siquiera somos responsables -Ese es el trato que le dan a los turistas- No lo recomiendo y no vale la pena pagar por ese precio puedes buscar otro sitio donde...

"Very close to the Gran Chimu coliseum, excellent location for national event of Marinera. Breakfast restaurant in front , the best prices in the city. Very secure and great staff .thanks"