Sports facility

Reviews of Hyatt Place Sandestin at Grand Boulevard

3 out of 5
Hyatt Place Sandestin at Grand Boulevard
325 Grand Boulevard, Miramar Beach, Miramar Beach, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 772 out of 1010 reviews" "
Rating 8 - Good. 164 out of 1010 reviews" "
Rating 6 - Okay. 45 out of 1010 reviews" "
Rating 4 - Poor. 14 out of 1010 reviews" "
Rating 2 - Terrible. 15 out of 1010 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew, Horsham

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 1 night in May 2024
Response from General Manager on 27 May 2024
Andrew thank you for the kind words, we are so glad you found the hotel beautiful!

10/10 Excellent

Lautaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great service
Stayed 1 night in May 2024
Response from General Manager on 27 May 2024
Lautaro thank you we are so pleased to see you enjoyed your stay and the great service!!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from General Manager on 27 May 2024
Thank you for the great rating Kenneth! We hope to see you soon!

10/10 Excellent

Loreen, Weston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the hotel, the room and the convenient breakfast. Our room was very nice and large but we noticed there was a whole side of the room with open space - it could have used a chair with a small table - otherwise it was very nice.
Stayed 1 night in May 2024
Response from General Manager on 24 May 2024
Loreen thank you so much for the kind words, we are glad to hear you enjoyed the hotel! We will take a look at the room and the open space to share your thoughts with our executive leadership.

10/10 Excellent

Kimberley

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 2 nights in May 2024
Response from Tony Perez on 20 May 2024
Dear Valued Guest,We want to thank you for your feedback and let you know it truly excites us to hear your stay was exactly what you needed. We always appreciate any positive surveys as it lets us know we are doing something right. We hope to see you again soon and we look forward being of service to you during your next stay. Until then!Warmest regards,

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Anthony Perez on 22 May 2024
Dear Valued Guest,We want to thank you for your feedback and let you know it truly excites us to hear your stay was exactly what you needed. We always appreciate any positive surveys as it lets us know we are doing something right. We hope to see you again soon and we look forward being of service to you during your next stay. Until then!

10/10 Excellent

Blanca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really clean and everyone was really friendly.
Stayed 3 nights in May 2024
Response from Tony Perez on 19 May 2024
Dear Blanca,We want to thank you for your feedback and want you know it truly excites us to hear your stay was exactly what you needed. We always appreciate any positive surveys as it lets us know we are doing something right. We hope to see you again soon and we look forward being of service to you during your next stay. Until then!Warmest regards,

8/10 Good

Jean

Travelled with group
Liked: Cleanliness, staff & service
No view other than parking lots No microwave in room No curtains expect thin blinds
Stayed 1 night in May 2024
Response from Tony Perez on 16 May 2024
Dear Jean,We want to take the time thank you for giving us your feedback and expressing your concerns. As all of our guest concerns are top priority. Going forward, your feedback will help us better our future guests stay for the upcoming days. Be sure, we do hate to hear that your experience did not meet your expectation. With that said, your feedback and our prompt adjustments will help us achieve success. We hope you’ll give us another chance in the near future.Warmest regards,

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great area. Good breakfast
Stayed 2 nights in May 2024
Response from Tony Perez on 16 May 2024
Dear Karen,We want to thank you for your feedback and want you know it truly excites us to hear your stay was exactly what you needed. We always appreciate any positive surveys as it lets us know we are doing something right. We hope to see you again soon and we look forward being of service to you during your next stay. Until then!Warmest regards,

10/10 Excellent

Vagesh

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 3 nights in May 2024
Response from General Manager on 13 May 2024
Vagesh we are so pleased to see you enjoyed your stay with us! We hope to see you again in the future!

10/10 Excellent

Matthew, Spanaway

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Matthew we are so pleased you enjoyed your stay with us!

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it!
Stayed 3 nights in May 2024
Response from General Manager on 10 May 2024
Kayla we are so pleased to see you enjoyed your stay with us! We look forward to seeing you again!

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice, breakfast was good would recommend this hotel convenient to everything see you guys in couple months
Stayed 3 nights in May 2024
Response from General Manager on 13 May 2024
Tonia, we are happy to see you enjoyed breakfast and the staff! We are so happy to see you will come back in a couple of months!!

10/10 Excellent

James

Liked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from General Manager on 13 May 2024
James thank you so much for the stars! We hope to see you again!

6/10 Okay

khanh

Carpet needs to be replaced, tile or wood would be nice. Air conditioner is so loud.
Stayed 7 nights in May 2024
Response from General Manager on 9 May 2024
Khanh, thank you for your feedback and we will look into the AC in the room. We will report the feedback regarding the flooring to our upper management.

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very safe feeling in the area, food close by. Beautiful place
Stayed 1 night in May 2024
Response from General Manager on 10 May 2024
Sherry we are happy you liked the location and enjoyed our hotel! We hope to see you again the next time your travels bring you to the area.

2/10 Terrible

ellicia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 9 May 2024
Ellicia I am sorry to see you did not appear to enjoy your stay with us. We hope you will give us another opportunity to impress you

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast offerings, good gym
Stayed 3 nights in May 2024
Response from General Manager on 7 May 2024
We are so pleased to see you enjoyed your stay with us David! Glad you enjoyed breakfast and the gym. We hope to see you again in the future!

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly
Stayed 2 nights in May 2024

10/10 Excellent

Jenny

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Hyatt really made our vacation stay amazing. The rooms were clean and beautiful. The staff was friendly and polite. Even the breakfast was excellent. Will definitely stay again.
Stayed 3 nights in Apr 2024
Response from General Manager on 3 May 2024
Thank you Jenny for the Review! We are so happy you enjoyed the cleanliness and decor of the hotel, along with the friendliness of the staff!! Very pleased to see you enjoyed the breakfast as well! We look forward to seeing you the next time!

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great at making our family trip to Florida one to remember. From the first woman who checked us in, to the great Jamaican bartender who talked and laughed with us, to the gentlemen who worked later and helped us get the fire pit set up. They made it a great stay. Thank you!
Stayed 3 nights in Apr 2024
Response from General Manager on 3 May 2024
Jacob we are happy you enjoyed your stay with us and every aspect of it! We hope to be able to take care of you and your family again!

10/10 Excellent

Bertha

Liked: Staff & service, property conditions & facilities
Wonderful hotel. Great staff, rooms are big and very comfortable. Would stay again
Stayed 1 night in Apr 2024
Response from General Manager on 3 May 2024
We are pleased you enjoyed your stay with us Bertha!! We look forward to welcoming you again.

2/10 Terrible

Sean

Stayed 4 nights in Apr 2024
Response from Tony Perez on 20 May 2024
Dear Valued Guest,We want to take the time thank you for giving us your feedback and expressing your concerns. As all of our guest concerns are top priority. Going forward, your feedback will help us better our future guests stay for the upcoming days. Be sure, we do hate to hear that your experience did not meet your expectation. With that said, your feedback and our prompt adjustments will help us achieve success. We hope you’ll give us another chance in the near future.Warmest regards,

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and facility. Highly recommend if you are in the Destin / Sandestin area
Stayed 1 night in Apr 2024
Response from General Manager on 30 Apr 2024
Thank you so much for the great review Richard! We are happy to see you were pleased with your stay!!

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff nice rooms a lot and I mean a lot of shopping and dining nearby it’s like a small city as soon as you walk outside and there are restaurants that are on the water that are nearby like the crazy crab and etc
Stayed 2 nights in Apr 2024
Response from General Manager on 30 Apr 2024
Paul! We are happy that you enjoyed the stay with us including the rooms and friendliness of the staff!! We hope to see you again in the future!

8/10 Good

Edwin, Grafton

Travelled with partner
This was very nice. However, the breakfast was lacking. Eggs are powdered and quite inedible. Toaster wouldn’t work one day. I know it’s free, but it should at least be tasty. Come on Hyatt. The pillows are very short and uncomfortable, and the covers/sheet were also very short—couldn’t being them up to one’s shoulders without undoing the bed completely. The area is very nice, though.
Stayed 4 nights in Apr 2024
Response from General Manager on 26 Apr 2024
Edwin, thank you for your feedback and we will use the information to help us continue to grow!! Thank you so much and we hope to see you again in the future!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from General Manager on 24 Apr 2024
Susan we are so glad to see you enjoyed your stay with us!!

10/10 Excellent

Janet

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Loved the cleanliness
Stayed 2 nights in Apr 2024
Response from General Manager on 23 Apr 2024
We are so happy to see how pleased you were with the cleanliness of the hotel! We hope to see you the next time you are in the area!

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems at all.
Stayed 2 nights in Apr 2024
Response from General Manager on 22 Apr 2024
Thank you for the great Review Brandon! We are happy you enjoyed your stay!

10/10 Excellent

steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top 3 showers at a hotel ever! Clean room nice staff
Stayed 3 nights in Apr 2024
Response from General Manager on 21 Apr 2024
Steve we are happy to see you found the hotel clean and the staff friendly!! As well as enjoyed the shower!

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
We book days before and we still enjoyed everything! :)
Stayed 2 nights in Apr 2024
Response from General Manager on 21 Apr 2024
Angie we are so pleased to see you enjoyed your stay with us!!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean
Stayed 1 night in Apr 2024
Response from General Manager on 21 Apr 2024
We take pride in the cleanliness of the hotel and will share the information with the team!!

10/10 Excellent

Anairis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from General Manager on 21 Apr 2024
Thank you so much for the great rating Anairis!!!

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was great only thing that needs work is the bed and pillows. They suck but overall the hotel is excellent
Stayed 3 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Leslie, we will look into the bed and pillows, but are happy to see that you had an overall excellent stay!!!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2024
Response from General Manager on 16 Apr 2024
We are so happy to see that you had a Great Stay Jessica!!

10/10 Excellent

cameron

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay . Internet was a little sketchy and housekeeping didn’t clean our room ( we asked them not to one day ) . Front desk was great , happy hour , full breakfast every day , room was great . Great location . 5 stars . Would stay here again .
Stayed 3 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Cameron! I am happy to see you enjoyed your say with us! We will have our team look into the internet concerns you raised! We are also happy you enjoyed breakfast, happy and hour and your room!

10/10 Excellent

Gokhan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff members were very capable. The hotel is clean.
Stayed 3 nights in Apr 2024
Response from General Manager on 15 Apr 2024
I am happy to see how satisfied you were with the cleanliness and service of our staff Gokhan! Thank you so much

10/10 Excellent

Ty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!!!
Stayed 2 nights in Mar 2024
Response from General Manager on 15 Apr 2024
We are so pleased you had a great stay Ty!

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 7 nights in Mar 2024
Response from General Manager on 15 Apr 2024
Artur, we are happy to see you found our property nice! Thank you so much for taking the time to complete the review!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Laura, thank you for the great review!

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location, Excellent Breakfast
Stayed 2 nights in Apr 2024
Response from General Manager on 9 Apr 2024
We are so happy to see you enjoyed the location and Breakfast while you were with us Stephanie!

10/10 Excellent

Ebonie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, ease of the entire stay was appreciated
Stayed 3 nights in Apr 2024
Response from General Manager on 7 Apr 2024
We are so happy to see you enjoyed your stay with us Ebonie! We hope to see you again in the future!!!

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very clean, and parking lot was very well lit.
Stayed 2 nights in Apr 2024
Response from General Manager on 7 Apr 2024
Amanda we are so happy to see you found the staff great, and the hotel very clean! Both things we take pride in!

10/10 Excellent

Jacqueline

Stayed 2 nights in Apr 2024
Response from General Manager on 26 Apr 2024
Jacqueline thank you for the great rating! We hope to see you again in the future!

10/10 Excellent

Tyresha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was impressed how clean this property was. All of the staff was very friendly and accommodating. I would definitely stay there again.
Stayed 4 nights in Mar 2024
Response from General Manager on 5 Apr 2024
Tyresha I am so happy to see how much you enjoyed the stay. The team does take pride in the cleanliness of the hotel and we look forward to seeing you again in the future

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2024
Response from General Manager on 5 Apr 2024
Jan we are happy to see how much you enjoyed the location of the hotel!

8/10 Good

Tiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grea hotel
Stayed 5 nights in Mar 2024
Response from General Manager on 4 Apr 2024
We appreciate that you found our hotel great Tiara! We hope to improve even more and make that a 5 out of 5 next time.

10/10 Excellent

Shalise

Travelled with family
Liked: Amenities
The breakfast was amazing. The staff was great!
Stayed 1 night in Apr 2024
Response from General Manager on 3 Apr 2024
I am so happy to see that you enjoyed your stay Shalise! As well as enjoying breakfast and the staff service you received!

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 1 night in Mar 2024
Response from General Manager on 2 Apr 2024
Ashley we are happy to see your overall rating of your stay!!

10/10 Excellent

Rebekah A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to shopping, dining, and golf courses. The staff was friendly and accommodating throughout the entire stay. They had a good breakfast every morning and a bar with drinks if you wanted something stronger in the evening. The room was spacious and clean. I liked the gym and pool as well. I would stay again!
Stayed 6 nights in Mar 2024
Response from General Manager on 2 Apr 2024
Rebekah we are so pleased to read your comments, and glad you were satisfied with the service and overall stay at our property. We are pleased to see you will stay again and hope to see you soon!