Free WiFi, bed sheets
Check availability

Reviews of Snelling Motel

2 out of 5
Snelling Motel
5346 Minnehaha Ave, Minneapolis, MN

Reviews

6.8
Rating 10 - Excellent. 19 out of 115 reviews" "
Rating 8 - Good. 40 out of 115 reviews" "
Rating 6 - Okay. 29 out of 115 reviews" "
Rating 4 - Poor. 16 out of 115 reviews" "
Rating 2 - Terrible. 11 out of 115 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Kara

Business traveller
Liked: Cleanliness, staff & service
I liked that it was quite, owners were friendly and hospitable. I liked that it was near metro station.
Stayed 3 nights in Apr 2024
Response from sanjay on 17 Apr 2024
Thank you for stay with us and give us opportunityyou have nice day

6/10 Okay

Kenneth

Stayed 3 nights in Mar 2024
Response from sanjay on 14 Apr 2024
Thank you so much stay with us

8/10 Good

Leroy

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from sanjay on 18 Feb 2024
Thank you to stay with us

8/10 Good

Kevin

Stayed 1 night in Dec 2023
Response from sanjay on 12 Dec 2023
Thank You for Stay with us

6/10 Okay

Kristy

Travelled with family
Liked: Staff & service
I chose this place because it was just down the road from the boy scout Base Camp where my son's troop was for the night. The staff member that checked us in was super nice. Property seemed old and could have used some updates in the rooms for sure. Didn't like that there was no lock on the room door besides the key card entry lock. There was a dead bolt type lock, but it didn't line up so I was unable to use it, which made me feel a little unsafe. My daughter tried to take a shower but after waiting for the water to get hot, it was still luke warm after 10 minutes. The fridge, coffee maker, and tv worked fine. Didn't try the microwave. I don't think there was an ice machine, but I didn't feel comfortable looking around the property for one, and no type of breakfast or anything. The light rail track was on the road in front of the building, so that was a little loud. Overall, it served its purpose, but I'm not sure if I'd stay there again.
Stayed 1 night in Nov 2023
Response from sanjay on 13 Nov 2023
Thank you for update so we can look that your concern

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
I was satisfied with my stay.
Stayed 1 night in Nov 2023
Response from sanjay on 13 Nov 2023
Thank you

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from sanjay on 23 Oct 2023
Thank you for stay with us

10/10 Excellent

Robyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snell ya Later
Booked this hotel because it was close to the airport and was pleasantly surprised. The location was perfect for our trip. Metro was super convenient. Room was cleaned every day. Hotel staff was friendly. Will definitely be back.
Stayed 3 nights in Sep 2023
Response from Sanjay on 13 Sept 2023
Thank you so much stay with us

8/10 Good

KRISTI

Stayed 1 night in Sep 2023
Response from Sanjay on 13 Sept 2023
Thank for stay with us

2/10 Terrible

Tomi jo

Stayed 1 night in Sep 2023
Response from sanjay on 13 Nov 2023
thank you

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Our stay was good. The staff was very helpful and pleasant to work with. The room was nothing fancy, but was clean and felt safe.
Stayed 1 night in Jun 2023
Response from Sanjay on 26 Jun 2023
Thank you for staying with us

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful trip
Relaxing, convenient to get around town, courteous staff
Stayed 3 nights in Jun 2023
Response from Sanjay on 24 Jun 2023
Thank you for Stay with us

8/10 Good

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Sanjay on 4 Jun 2023
Thank you

6/10 Okay

Joe

Stayed 1 night in Nov 2022

8/10 Good

Gabriel

Liked: Cleanliness, staff & service
This property is better than expected, even if those expectations are low. This motel is now called the Snelling Lodge, so don't get too confused when you're looking this up on the internet or your maps. I was greeted by a kind gentleman on the phone and at the check-in desk. The overnight stay was quiet and comfortable and I slept soundly.
Stayed 1 night in Sep 2022
Response from Sanjay on 23 Sept 2022
Thank you so much stay with us

8/10 Good

John

Stayed 2 nights in Aug 2022

4/10 Poor

Deborah, Aberdeen

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Bad area, hallways hot, entrance. Door not working.
Stayed 1 night in Jul 2022
Response from Sanjay on 23 Jul 2022
Hello Deborah we are sorry

6/10 Okay

Anthony, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like what Sanjay and his family are doing with the place and I want to support them, but I cannot deal with all the strange people working on their cars in the parking lot and hanging around in front of their rooms, staring at you. They need to make rules about what you can do in the parking lot and shoo away people "living" there on a daily basis. It could be a real gem then.
Stayed 1 night in Jul 2022
Response from Sanjay on 22 Jul 2022
Hello Anthony we are Sorry that your experience That, They are Veterans and they fight for Country so we understand there needs, Sorry again

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we were looking for!
Stayed 1 night in Jul 2022
Response from Sanjay on 22 Jul 2022
Hello Bob Thank you We appreciate you Business

2/10 Terrible

yalemselam

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience not as advertised .
The worst customer service experience with lady that we emcountered in to after a long drive late night. She was so unprofessional and insulting in many ways . And told us to leave the premises when we asked about there policies. Because that was never mentioned on the site on hotels.com anywhere that you cant have three guests in a double bed room . I have been booking with hotels.com for a while now and never had a worst experience ever? Even if we were willing to understand the situation the lady kept disrespecting us and attempeted to scare us off by saying " i am calling the police" as if were criminals that we would budge. Over all i dont recommend for any one one to saty in this hotel. I am still puzzled how the state still haven't revoked their licenses.
Stayed 2 nights in Jun 2022
Response from Sanjay on 22 Jul 2022
Hello yalemselam We are Sorry that your experience your Reservation so 2 person You are 3 people so we explain but you dose want to here and no respect give a respect and get respect back

6/10 Okay

Susan

Disliked: Staff & service, property conditions & facilities, room comfort
Ok but would not recommend or stay there again
This place was pretty run down and not in a great area . Though the room itself was pretty clean it was below average in terms of updates. It appeared this property might have been a long term resident for veterans. I was concerned for safety and requested a second floor room and was concerned about my car in the parking lot. There were no issues but I would not recommend this for a business or family traveler or a single traveler. There was nothing around the property in terms of restaurants or stores. I was glad I bought a salad at the airport and had that for dinner
Stayed 1 night in Jun 2022
Response from Sanjay on 22 Jul 2022
Hello Susan we are sorry Thank you for let us know your experience. we are keep updating, yes you are wright they are veterans they so nice people they don't heart no one

10/10 Excellent

Behnam

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable with very friendly staff
Stayed 1 night in Jun 2022
Response from Sanjay on 22 Jun 2022
Thank you for Stay with us

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2022

4/10 Poor

Margaret

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stuff stacked all over in stairwell and hallway and boxes galor. Made it look trashier then it qlready looked on outside. I chose it for location right nect to the VA hospital.
Stayed 1 night in Mar 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Got to the place and was a little scared to go in. Not the greatest. Looks like doing remodeling. No heat in halls and no elevator. But had room 36 with king bed. Room was very comfortable. We were on the side of the building so the sound of the commuter trains didn't bother us. Convenient right next to VA. Room was very clean.
Stayed 1 night in Dec 2021

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to check in and drop my key at the end of my stay, clean, spacious, secure, and incredibly well located by a light rail station just two stops from the airport.
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Very shoddy structure and grounds.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As we checked-in, the police were evicting a customer. Check in behind security plexiglass. Hallway to room strewn with remodel materials. Room was dirty and poorly kept (except sheets & bedding were clean). Charged extra for 2nd adult and only provided two towels. Few outlets in the room. Carpeting so dirty my feet were filthy stepping into shower. I could hear light rail all night. I've stayed in better cheaper hotels, this one wasn't cheap. Couldn't wait to check out.
Stayed 1 night in May 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and will book again
Very great place to stay with very friendly staff
Stayed 5 nights in Jun 2020

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from sunny on 3 Feb 2020
thank you

6/10 Okay

Verified traveller

Travelled with group
It was near the light rail. It was clean. It was convenient. It was old. It was not far from the airport.
Stayed 3 nights in Oct 2019

8/10 Good

Greg

Liked: Staff & service
Decent hotel. Nothing fancy. VERY close to light rail and a 15 ride to downtown. They look they are making updates so it will improve the overall quality of the property in time.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Book a room I was too scared to stay in. Not a great experience.
Stayed 1 night in Oct 2019

6/10 Okay

Richard

Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
room was nothing like pictures on website. power outage in middle of night not at all what we expected
Stayed 1 night in Jan 2019
Response from sanjay on 25 Jan 2019
sorry for power outage

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience. Staff was very friendly. Room was clean and tidy, and the area was quiet. Way-finding to the motel was a little tricky, plus my Google map directions were lacking, so study your map closely before visiting.
Stayed 1 night in Nov 2018
Response from sanjay on 21 Nov 2018
Thank you for stay with us

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place near light rail for Vikings game.
Stayed 2 nights in Oct 2018
Response from sanjay on 31 Oct 2018
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Close to VA light rail station. Ok for an overnight, wouldn't stay longer. Overpriced; no breakfast, poor parking, felt like my vehicle was going to get broke into.
Stayed 1 night in Oct 2018
Response from sanjay on 27 Oct 2018
Thank you for stay with us

4/10 Poor

Dave, Washington DC

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
My out of own guest reported being bitten by bedbugs.
Stayed 2 nights in Oct 2018
Response from sanjay on 30 Oct 2018
Sorry but no one says anything about

6/10 Okay

James

Liked: Staff & service
Right next to light rail so convenient from airport and to other locations on the light rail line.
Stayed 2 nights in Oct 2018
Response from sanjay on 13 Oct 2018
thank you

10/10 Excellent

denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Convenient and affordable
Stayed 1 night in Oct 2018
Response from sanjay on 8 Oct 2018
Thank you for stay with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The owner & his stuff were very nice. Clean rooms.
Stayed 1 night in Oct 2018
Response from Sanjay on 8 Oct 2018
Thank you for stay with us

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to find but a good value. I would use it again.
Stayed 1 night in Sep 2018
Response from Sanjay on 8 Oct 2018
Thank you for stay with us

6/10 Okay

Glen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2018
Response from Sanjay on 8 Oct 2018
Thank you for stay with us

6/10 Okay

Verified traveller

Near the airport
Without a car/automobile I thought this (within walking distance of light rail station) would be convenient. But there's no eating nearby - and no breakfast either. Adequate enough, within those limitations.
Stayed 1 night in Sep 2018
Response from sanjay on 24 Sept 2018
thank you for stay with us

8/10 Good

Bill, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for the price. No pool. No valet service. Clean and safe. Clean and safe for the price. Location is wonderful. Office staff was wonderfully patient dealing with Orbitz and some changes. I just booked another stay with them. Believe me...I'll burn the bridge if I feel robbed. Not so here.
Stayed 4 nights in Aug 2018
Response from sanjay on 20 Sept 2018
Thank you for Staying with us,

8/10 Good

Verified traveller

Great, safe location via light rail
Nice place for our stay. Gentleman checking me in was very nice. We stayed in an updated room with king bed. Bed could have been more comfortable, but room and bedding was clean! Can’t go wrong staying here. Convenient to airport and downtown via light rail. It is right off the VA light rail stop. I noticed some reviews mention this is not a safe neighborhood, this is untrue. I used to live in this neighbor (which is why I chose to stay here). The neighborhood has always been safe, in my opinion (single female). I have never felt uncomfortable, even walking to the light rail at 3am to catch a flight. I don't think you can find a better hotel for location and price.
Stayed 1 night in Aug 2018
Response from sanjay on 3 Sept 2018
Thank you so much stay with us

8/10 Good

Verified traveller

Nice spot, right on lightrail stop
Nice place for our stay. Gentleman checking me in was very nice. We stayed in an updated room with king bed. Bed could have been more comfortable, but room and bedding was clean! Can’t go wrong staying here.
Stayed 1 night in Aug 2018
Response from sanjay on 3 Sept 2018
thank you

8/10 Good

JoAn

convenient to airport, very nice room, newly appointed. on metro line
Stayed 1 night in Aug 2018
Response from sanjay on 23 Aug 2018
thank you