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Rating 10 - Excellent. 410 out of 597 reviews" "
10 - Excellent
410
Rating 8 - Good. 135 out of 597 reviews" "
8 - Good
135
Rating 6 - Okay. 27 out of 597 reviews" "
6 - Okay
27
Rating 4 - Poor. 13 out of 597 reviews" "
4 - Poor
13
Rating 2 - Terrible. 12 out of 597 reviews" "
2 - Terrible
12
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Excellent
Maheshika, Detroit
Travelled with family and small children, Business traveller
We had a very good positive experience staying in the hotel. The front desk receptionist was very helpful and friendly, breakfast was delicious. The only thing we were not happy about was the pool, it was little colder and felt salty.
Hands down the greatest hotel experience I've had in years. I highly recommend your property for the location, breakfast, cleanliness of the room, and amenities. Thanks for making my stay so pleasant.
Sarah
Stayed 2 nights in May 2024
10/10 Excellent
pamela
Travelled with family
5 May 2024
Liked: Property conditions & facilities
The only complaint I have is, I had witnessed several people fall in the pool area , by the pool door, and outside of the pool because the floor was slippery and wet, including an older man.This is understandable but not at all safe.
I see the pictures didn't do it justice it was above my expectation and I loved that the pool wasn't chlorinated it was saltwater.
My only complaint would be that I had the Do Not disturbs magnet on the door and 3 hours before it's time to check out without a knock housekeeping it tried entering the room other than that it was great front desk was friendly and curious and on top of helping me out when first came in
Beds are a bit uncomfortable. Staff showed up to clean our room a bit early every day. We were still in bed. They never returned to clean our room after that first attempt, even though we told them to come back at a certain time (always before noon). We stayed a week and only had our room cleaned twice. Not by choice. Breakfast is above average.
This was a nice spot- we booked it last minute to get out of our house while it was on the market. It was quiet, clean and amenities as advertised. Would recommend
I LOVE LOVE LOVE this hotel. The two bedroom room are great. The staff is always pleasant and the breakfast is awesome!
Kimberly
Stayed 1 night in Feb 2023
8/10 Good
Verified traveller
Travelled with family
21 Feb 2023
Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location with a few fixes needed
Very convenient location to highway, Caribou Coffee, Crisp Greens and McDonalds. No restaurant on site. Bed was uneven and uncomfortable. A floor tile popped off during a quick movement into the kitchenette area. Kitchenette was very convenient and well-supplied with nice wine glasses. Our room was ready when we arrived. Front desk staff was very friendly and accomodating on all shifts. The fresh baked cookies were a welcome treat after our 4hour drive.
My staying was terrific! This hotel is beautiful and clean. I"ll undoubtedly go back. The hot breakfast was delicious and fulfilling. I was impressed with the staff's kindness and politeness. I also loved the lobby. The arrangement with the fireplace is so fantastic! The bed was comfortable, I had a good night of sleep.
Overall everything was very good. The only complaints would be that the room had a chemical smell from the cleaning agents and the pool was colder than we’re used to.
Ryan
Stayed 2 nights in Aug 2022
2/10 Terrible
Flavian
Travelled with family
11 Aug 2022
Disliked: Staff & service
Unsympathetic liars
I never checked in due to car trouble and a 6 hour drive and they wouldnt give me a credit or refund my money. Then i asked the girl on the phone to leave a message for her supervisor and ask them to call me back, yup that never happened.
Flavian
Stayed 1 night in Aug 2022
10/10 Excellent
Niara P
22 Jul 2022
Niara P
Stayed 1 night in Aug 2021
10/10 Excellent
jeffrey
26 Jun 2022
Liked: Cleanliness, staff & service
This is a great place to stay, The rooms are very spacious and very homey , Even the shower curtain is homey and nice
We had just come from another property that we left due to not feeling safe and the cleanliness was non-existent. The woman who greeted us and checked us in was wonderful, the room and entire facility was clean. Most importantly, we felt safe