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Reviews of Residence Inn by Marriott Minneapolis Eden Prairie

3 out of 5
Residence Inn by Marriott Minneapolis Eden Prairie
7780 Flying Cloud Dr, Eden Prairie, MN

Reviews

8.8

Excellent

Rating 10 - Excellent. 311 out of 569 reviews" "
Rating 8 - Good. 193 out of 569 reviews" "
Rating 6 - Okay. 35 out of 569 reviews" "
Rating 4 - Poor. 14 out of 569 reviews" "
Rating 2 - Terrible. 16 out of 569 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Patrice

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the layout and ease of access.
Stayed 1 night in Apr 2024

10/10 Excellent

Taylor

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend! Safe, quiet area. Staff were amazing!
Stayed 1 night in Apr 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent place to stay while in the twin cities for a weekend. Full kitchen, comfortable quiet room, good breakfast and excellent parking right near our room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again.
Great stay. Great staff at front desk fast check in. Room was very clean and had a ton of room. Breakfast was awesome.
Stayed 2 nights in Jan 2024
Response from Reed on 8 Feb 2024
Thank you for taking the time to leave us a positive review!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Reed on 8 Feb 2024
Thank you for taking the time to leave us positive feedback.

6/10 Okay

Marc

Liked: Staff & service
My hot water didn't work and I had to change rooms and was not compensated for the failure. The maint guy was very nice and staff ok. Good thing i wasn't on a business trip or I would have been later for work.
Stayed 6 nights in Dec 2023
Response from Reed on 8 Feb 2024
I am so sorry to hear that your experience while staying at this property was not up to our expectations.We sincerely hope your travels will bring you back to the area, so we can show you how great we really can be!Thank you for taking the time to let us know about your negative experience, so we can resolve issue's better in the future!

10/10 Excellent

Heather

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Reed on 8 Feb 2024
Thank you for taking the time to leave us a positive review!

8/10 Good

Richard

Response from Reed on 8 Feb 2024
Thank you for taking the time to leave a positive review!

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fair warning, the fireplaces are not operable. That was a reason we selected the room so we were disappointed
Stayed 1 night in Dec 2023
Response from Reed on 8 Feb 2024
I am so sorry your experience was not up to your expectations. unfortunately, due to fire code we are no longer allowed to have fireplaces operable. Thank you for taking the time to leave feedback.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lamar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location for our festivities, and felt like a home away from home
Stayed 1 night in Sep 2023

10/10 Excellent

Mike

Liked: Property conditions & facilities
Spacious rooms, nice kitchens, good breakfast served, close to where we wanted to be!
Stayed 1 night in Nov 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place… quiet and almost feels like your in northern MN 5 stars Great staff
Stayed 4 nights in Nov 2023

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Reed on 11 Nov 2023
Thank you for taking the time to leave us a wonderful reveiw

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Hallway noise.
Very nice room and can't hear other rooms, but poor sound dampening of door means loud hallway noise. Otherwise very good.
Stayed 6 nights in Oct 2023

8/10 Good

Damethra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Makhlukur

Stayed 3 nights in Oct 2023

10/10 Excellent

Kymberlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Love the kitchen in the room, very spacious and clean. Staff was kind and helpful. Great location (for us). Easy to get on the main roads that take you into Minneapolis/Bloomington. We will definitely stay again.
Response from Reed on 11 Nov 2023
We are always glad to hear you will be back!Thank you for taking the time to leave us a wonderful review!

4/10 Poor

Josh

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Awful smell
Hallways hadnt been cleaned in weeks or months and smelled like a vet.
Stayed 2 nights in Sep 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing week at the Residence Inn
I throughly enjoyed my ten day stay at the Residence Inn in Eden Prairie. My room/mini apartment was clean, comfortable, and well maintained. The maintenance and cleaning teams were constantly working and always smiling. Both teams appeared to take great pride in their jobs and had a sense of ownership. I highly recommend the Residence Inn in Eden Prairie. Take a dip, play some basketball, get a work out or just relax and read a book. This hotel is very well managed. Enjoy your stay.
Stayed 9 nights in Sep 2023

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The full kitchen is very nice. Access through the sliding glass doors was convenient. I wish it had another chair at the kitchen counter, as we had 4 in our room.
Stayed 2 nights in Sep 2023

10/10 Excellent

Cassandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Staff is great. Full kitchen room is great. Feels like an apt not a hotel room. Feels secluded
Stayed 1 night in Sep 2023

8/10 Good

Kalleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were constantly cleaning. Everything was immaculate.
Stayed 2 nights in Sep 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

alexander

Stayed 1 night in Aug 2023

8/10 Good

Jason David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great!
Stayed 1 night in Aug 2023

10/10 Excellent

Kelley

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Spacious room. Good food. Peaceful and quiet
Stayed 4 nights in Aug 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
Friendly and helpful staff, a great breakfast, easy and convenient to restaurants and shopping, comfortable rooms, and a wonderful place to stay.
Stayed 7 nights in Aug 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
LOVE THIS PLACE!!
The staff was very friendly, The room was very clean ,overall the place is so cute! The whole place is set up with small little building scattered all over the property , like little cottages. Very clean.
Stayed 1 night in Aug 2023

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Perfect for our family!
Stayed 2 nights in Aug 2023

4/10 Poor

Valerie

Travelled with family and small children
Disliked: Cleanliness, amenities
The property was very unique. The room was updated, but outside there were decks filled with trash, people came in with the door slamming at all hours and out AC in the room did not work. It was VERY HOT. Breakfast was amazing and out son enjoyed the basketball courts.
Stayed 1 night in Jul 2023

10/10 Excellent

Peigang Li

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family style lodging
Residence Inn by Marriott in Eden Prairie was like a home away from home. Room with loft and 2nd bathroom + Full kitchen made everything convenient when staying for 5 days. Staff was AMAZING. Breakfast was always good. swimming pool was used daily by the kids + basketball court. Bed in Master Bedroom was very uncomfortable, but besides that...total 5 STARS
Stayed 4 nights in Jun 2023

8/10 Good

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Patricia M

Stayed 1 night in Jun 2023

8/10 Good

Rachel

Stayed 1 night in Jun 2023

8/10 Good

Mahbubur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Specious and friendly environment
Stayed 8 nights in Jun 2023

6/10 Okay

Jacob

Travelled with family and small children
The loft and set up was great Down-side- the area felt unsafe. We had neighbors that were obviously smoking inside at all hours which made for poor air quality indoors. I have young children and was not happy with that.
Stayed 2 nights in Jun 2023

4/10 Poor

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Ray

Response from Jon Wainright on 11 Apr 2023
Thank you for choosing our hotel and for your valuable feedback. We hope to see you again soon!

10/10 Excellent

Mijin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price good to stay
Stayed 2 nights in Mar 2023
Response from Jon Wainright on 11 Apr 2023
Thank you for choosing our hotel and for your valuable feedback. We hope to see you again soon!

6/10 Okay

Alicia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to things we wanted to do, spacious rooms
Stayed 1 night in Nov 2022

10/10 Excellent

Valerie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2022

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel is like a townhouse complex vs hotel. Rooms were nice and clean.The rooms have kitchenette which is handy for extended stays. Parking is close to rooms. Main building is where daily breakfast and lobby are. Exterior is a bit shabby but rooms and lobby are nice. Location is near lots of shopping and restaurants and convenient to major roadways. *Not fireplaces in rooms are just for "looks" they are non functioning.
Stayed 1 night in Nov 2022

2/10 Terrible

Svetlana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremelly rude and not freindly service. Honestly never saw such of thing for many years. Confusing! The location is one of best locations in Minnesota (one of best subrubs of Minneanapolis) so we simply don not understand why the reception desk was so no freindly. It was like they did not like our faces or whatever. We took the manager business cart and will definetly send some reports to the main office.
Stayed 2 nights in Oct 2022
Response from Jon Wainright on 19 Oct 2022
We're very sorry to see that you did not enjoy your experience at our hotel. Unfortunately, we did have to issue a noise warning to your room due to complaints from other guests, but our intention was enforce our quiet hours, not be rude. We hope to have the opportunity to host again in the future!

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place amazing time spent with family
Stayed 2 nights in Sep 2022
Response from Jon Wainright on 19 Oct 2022
Thank you for choosing to stay with us! We are glad you enjoyed your visit and we hope to see you again in the future.

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Place was outdated and room reeked of weed and air freshener.
Stayed 3 nights in Sep 2022
Response from Jon Wainright on 19 Oct 2022
Thank you for choosing to stay with us! I have passed on your feedback regarding an odor in the room to our housekeeping team for immediate action. We are glad you enjoyed your visit and we hope to see you again in the future.