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Reviews of Hampton Inn & Suites Millington

2.5 out of 5
Hampton Inn & Suites Millington
8838 Highway 51 N, Millington, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 329 out of 490 reviews" "
Rating 8 - Good. 99 out of 490 reviews" "
Rating 6 - Okay. 27 out of 490 reviews" "
Rating 4 - Poor. 13 out of 490 reviews" "
Rating 2 - Terrible. 22 out of 490 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alec A

Stayed 2 nights in Mar 2024

10/10 Excellent

Jill, Grant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2024

2/10 Terrible

Matthew

Liked: Staff & service, property conditions & facilities
I really would like to review the hotel but they wouldnt let me stay without a security deposit. I accidentally left my wallet in Los Angeles. The staff was friendly and kind but were unable to help me.
Stayed 2 nights in Feb 2024

8/10 Good

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Marvin, Olive Branch

Travelled with partner
Liked: Property conditions & facilities
No comment
Stayed 1 night in Jan 2024

8/10 Good

Rosalind

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Coy

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Bob

Stayed 1 night in Nov 2023

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable rooms and the suite layout was open and well designed
Stayed 3 nights in Nov 2023

10/10 Excellent

Chatcatie

Stayed 1 night in Nov 2023

2/10 Terrible

Loghan

Stayed 1 night in Nov 2023

10/10 Excellent

Clifton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and a good location
Good clean room and a hot breakfast.
Stayed 1 night in Oct 2023

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we came to check in for our stay, we were notified that they had overbooked. We and multiple families from our baseball team were handled the exact same way. The woman at the front desk said it was not her problem and that she was not going to apologize for something she had no control over. They did hold rooms for us at another hotel 10 minutes further down the road, but did not pay for them and the accommodations were most definitely not equivalent. Poor management and customer service!!
Stayed 1 night in Oct 2023

6/10 Okay

Lindsey

Liked: Staff & service
Hotel was ok. The tiles in the shower were busted, bed wasn’t very comfortable, and there was splooges on the window. Front desk attendants were very nice and helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Christopher

Stayed 1 night in Aug 2023

10/10 Excellent

randy

Liked: Cleanliness, staff & service, property conditions & facilities
Property is somewhat dated but clean. Two small dogs barked a lot on our floor.
Stayed 2 nights in Aug 2023

2/10 Terrible

Marcy

Stayed 2 nights in Jun 2023

10/10 Excellent

Cynthia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, clean comfortable rooms. Really enjoyed our stay. Would book again.
Stayed 1 night in Jun 2023

10/10 Excellent

Angela

Stayed 1 night in Jun 2023

10/10 Excellent

Jere

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Easy access to elevators from parking lot.
Stayed 1 night in May 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2023

2/10 Terrible

Renee

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Got to the hotel about noon and my room wasn’t ready so I told them I was going to be back, gentlemen working was very nice. I got back to the hotel at 7 o’clock, gave them my name and they told me they didn’t have any rooms and they tried calling my email. Not even kidding. I had booked a pay at the hotel on Expedia. No one from the hotel emailed or called me. No one from expedia did either. Turns out I found out they were so oversold, they gave away my room. Told me it was my fault. Said they tried running my card which I showed them they didn’t even have a card because it was a pay at the hotel and I came to check in, they pulled up my room, confirmed it was there but not ready. I said if I booked the hotel as a pay at the hotel, why would you run a card. That’s the whole pay at the hotel, deal… they said well, we ran a card that was on file with Expedia. Again, is it pay at the hotel, or is it pay at the hotel unless we decide different? Went up to a friends room to try to get another room somewhere else and when I came back down they didn’t know we could hear them bad mouthing us, and then the manager/owner kept verbally attacking me telling me how it’s done. The bottom line is I booked a room on Expedia that was pay at the hotel. I got to the hotel, they knew I was coming back. They were extremely rude and handle that terribly. Not even a suggestion of elsewhere to try. Just tough. Hope Karma gets you 2 slime ball liars.

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Zeltzin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff
Stayed 5 nights in Apr 2023

8/10 Good

Mike

Liked: Staff & service, amenities
Stayed 2 nights in Apr 2023

8/10 Good

Kelly

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Mold on the bathroom ceiling Not a fan of the bedding, came off the bed easily and saw pee stains on the sheet.
Stayed 3 nights in Mar 2023

10/10 Excellent

Daniel

Liked: Cleanliness
Clean- large shower- direct tv- away from business area. Close to USA stadium
Stayed 4 nights in Mar 2023

10/10 Excellent

Berndt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Its a good hote
Stayed 3 nights in Mar 2023

10/10 Excellent

Connie

Stayed 2 nights in Mar 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Hayden

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay.
Stayed 2 nights in Feb 2023

10/10 Excellent

Emerald

Stayed 1 night in Feb 2023

10/10 Excellent

mark, yorktown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were larger than most standard hotel rooms. The desk person was one of the friendliest and most helpful I've experienced.

10/10 Excellent

Julie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pet friendly hotel that doesn't smell like pets!

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good 2 day stay.
Stayed 2 nights in Jan 2023

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good Overall Stay (with some improvements needed)
Room was upgraded to a suite and was very spacious with amenities like a mini-fridge, cooking area and utensils, but smelled like smoke throughout. Tiles in the shower were scuffed/dirty.
Stayed 2 nights in Jan 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good. Everyone was so friendly and amazing. I highly recommend this place.
Stayed 1 night in Jan 2023

10/10 Excellent

Cheryda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the service, accommodations and the breakfast.
Stayed 1 night in Dec 2022

2/10 Terrible

Vickie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place to stay!
This was my first time staying at this hotel and it will be my last. Mold growing in the shower. The door looked like it had been kicked in at some point and the hegnfes moved and there's holes in the door frame. Also the breakfast was ice cold every day. Didn't matter what time of the morning you were there.
Stayed 7 nights in Dec 2022

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good good service
Stayed 2 nights in Dec 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
bed and pillow were really good.. bathroom ceiling was pealing.. room smell like huminity.
Stayed 4 nights in Dec 2022

2/10 Terrible

Leanna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Rhonda

Disliked: Staff & service
Disappointing stay
We stayed 4 days. Disappointed in breakfast. Never cleaned room, we called them. They said you had to request it. We said, we wanted it cleaned. They did it one. I will never stay there again. They should empty trash and replace towels daily.
Stayed 4 nights in Nov 2022

2/10 Terrible

claudia

Disliked: Cleanliness, amenities, property conditions & facilities
The place is gross. Turned down the bed and there was hair on the sheets. Smelled like pot in the hallway. The chairs in the dining area were disgusting, worn and dirty. Breakfast wasnt ready when it shouldve been. There is no management on duty on the weekends.
Stayed 2 nights in Oct 2022

4/10 Poor

Rickie

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
1st room we were given; AC fan made a horrible noise. Got a 2nd room, that AC stopped working on the 2nd night. The lady at the front desk told me “I should have stayed in the noises room”. 😡 they had no other rooms so we were stuck in the room without AC. It wasn’t 100 degrees, but it was uncomfortable and I couldn’t sleep. I shouldn’t have that concern in a room I paid for.
Stayed 2 nights in Oct 2022

8/10 Good

ANDREA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Sep 2022