Book a Midland Cottage

"I don’t usually leave reviews, but this place was too good to not. Let’s start with Brandy, excellent customer service. I had called earlier in the week to confirm we could drop bags off early, she was lovely then and then was amazing for our check in. Was able to get us checked in early and by time we left, she felt like one of the girls. Night time front desk staff was the same way. Always checking in, asking about our plans, making recommendations etc. absolutely amazing property, very clean, quiet and conveniently located. I will be staying here anytime I’m in Charlotte again! "

"Great!"

"Valet team great. "

"The staff was very friendly and helpful. They moved me to a different room after I let them know the TV in my room wasn’t working. The only problem I had was that there was a party in the lobby/bar area one night and the security guard stopped me as I was getting off the elevator to go to the lobby where the snack bar is. He told me the party was at capacity and I couldn’t enter the lobby. However, that is the only entrance to the snack bar too. I had to explain that I was a guest and wasn’t there to attend the party, and he finally let me into the area. It was a very uncomfortable interaction. "

"Not as clean or new as I thought, but it was okay for the amount of time we stayed."

"Breakfast was great"

"Room clean, all staff courteous and valet parking convenient:cost effective "

"The room temp was perfect which is unusual in a hotel. I never touched the thermostat. "

"Our suite was very nice and clean. Spacious. Good price and excellent breakfast "