Room, 1 King Bed with Sofa bed, Smoking
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Reviews of Econo Lodge Inn & Suites

2 out of 5
Econo Lodge Inn & Suites
91 Reliance Road, Middletown, VA

Reviews

5.8
Rating 10 - Excellent. 31 out of 234 reviews" "
Rating 8 - Good. 58 out of 234 reviews" "
Rating 6 - Okay. 49 out of 234 reviews" "
Rating 4 - Poor. 48 out of 234 reviews" "
Rating 2 - Terrible. 48 out of 234 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

4.6/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price range. Clean, quiet, and with big, plain rooms. I just wanted a quick overnight, and this was perfect. Plus there some good restaurants within a couple of miles. I'll stay here in the future.
Stayed 1 night in May 2024

2/10 Terrible

Maaye

Disliked: Cleanliness, property conditions & facilities
They don’t have a pool and that was one of the main reasons I booked here so false advertisement then no house keeping at all I stayed for 3 night and had to keep calling front desk for new sheets to make my own bed and had to take out my own trash
Stayed 3 nights in May 2024

6/10 Okay

Alan

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
After a long day of driving, I was looking for a evening meal and a nice rest. Upon arriving at the Middletown Va Econolodge, I discovered that other than McDonalds fast food, there was no other food available. So I had to get back in my car and go search around (in an area unfamiliar to me) for someplace to eat. I find it really frustrating that overnight accommodations are not located in places where various food establishments are also convenient. Expedia (and the other travel sites) do a crappy job of recommending hotels without nearby food selections.
Stayed 1 night in May 2024

4/10 Poor

Mehmed

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Apr 2024

10/10 Excellent

Violet, toms brook

Stayed 1 night in Feb 2024

6/10 Okay

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Monique

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location was good but dirty cloths and towels. Elevators not working, soda machine not working, ice machine broke also. S
Stayed 1 night in Jan 2024

8/10 Good

Brian

Stayed 1 night in Dec 2023

8/10 Good

David

Liked: Cleanliness, staff & service
It was a place to stay.
Stayed 1 night in Dec 2023

2/10 Terrible

Alden

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Knew for the price is wasn't a 5 star hotel however the used condom next to the bed was too much to overlook. Went to the front desk and they "upgraded" us to a suite. Once in the "upgraded" room we found it to not be vacuumed. The food crumbs and toenail clippings wasn't great but the cigarette butt in our non smoking room was kinda disgusting too. I know the hotel staff can't control what people do, but if you're not going to clean the room then tell people up front that they're staying at a crack house not a hotel. On top of that the indoor pool was out of service and the elevator was broken too.
Stayed 1 night in Dec 2023

2/10 Terrible

Kevin

Was told a price from expedia and hotel confirmed the same. Next day found a 2nd charge on my credit card for $37ca with no eplanation. Wasn't able to get a receipt at checkout as clerk was sleeping behind counter.(8:10am). Breakfast was no longer included but coffee was available at 7:am which wasn't made. Pool was permanently closed. Blanket on bed has cigarette burn and sheets were stained. Toilet wasn't fastened to floor properly and felt like it was going to fall over when used. Fridge clunked and made noise all night so had to unplug. Probably wouldn't have wrote this review but totally pissed with extra hidden charge.
Stayed 1 night in Dec 2023

4/10 Poor

Beth

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden fees. Unfriendly staff at check in. Won't be back
Stayed 1 night in Dec 2023

2/10 Terrible

Anne

Elevator broken…ice machine broken had to go out and buy ice walk up 3 flights of stairs bathroom floor dirty.and no offer to take a percentage off the room
Stayed 1 night in Nov 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Joshua

Travelled with family and small children, Travelled with partner
Disliked: Staff & service, amenities
Service was extremely rude in the later evening and early morning at checkout. Few outlets worked in the room itself, and tv was not available for use at all during the entire stay.
Stayed 1 night in Nov 2023

6/10 Okay

Robert

Travelled with family
Disliked: Amenities
Property was an average place to stay nothing fancy. Was ok
Stayed 1 night in Oct 2023

10/10 Excellent

Ronald

Travelled with family
Large room. Quiet.
Stayed 2 nights in Oct 2023

2/10 Terrible

MAHENDRA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelly dirty and filthy no elevator for 3rd floor
Stayed 1 night in Oct 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say my expectations weren't that high giving the "econo" in the name, but they were greatly exceeded. There was a fridge and microwave and hair dryer. The beds were actually the most comfortable we had on our road trip while paying the least for it. It's not a 4 star hotel of course, but they fill their niche in a commendable way.
Stayed 1 night in Oct 2023

10/10 Excellent

Natalia

Stayed 1 night in Oct 2023

8/10 Good

LYUDMILA

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very much decent place to stay. I was only one night, don’t know much about shopping. Stuff was friendly and responsive. Room was clean and nice size, was comfortable. Coffee available. Good enough for the price.
Stayed 1 night in Oct 2023

6/10 Okay

Wayne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheap for a reason
The hotel is conveniently located just off I 81 on the border into Virginia The linens and towels clean. Room smelled overly sanitized. Elevator and pool were both shutdown. Elevator by state, pool no idea why or who. Good point is a microwave and older dorm size refrigerator. They were redoing parking lot. Well lit. Tv got hbo for movies.
Stayed 1 night in Sep 2023

4/10 Poor

PAUL

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallway from outside to the rooms smelled very strongly of cigarette smoke which also made the room smell too. There was a sign on the front door we saw as we checked out saying the building was not fit for habitation and should not be occupied.

4/10 Poor

Jorge

Travelled with family
Disliked: Amenities
Nicotine smell in the hallways. Room needs to be updated
Stayed 1 night in Aug 2023

6/10 Okay

Melanie

Stayed 1 night in Jul 2023

2/10 Terrible

joseph

Disliked: Staff & service, property conditions & facilities
No coffee in the rooms or in the lobby. Walk to mcdonalds and the dining room opens at 7am. Big truck isnt going in the drive thru. Clerk sleeping at the front door that took 10 minutes to wake up not ro get a receipt that i was told i would get in the morning.
Stayed 1 night in Jul 2023

2/10 Terrible

Janeth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel terrible, jamas volveria a hospedarme.
Lo unico limpio eran las toallas y la ropa de cama.. el cuarto olia horrible, en realidad el hotel olia muy mal.
Stayed 1 night in Jun 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Roxie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice staff was very helpful and friendly.
Stayed 1 night in Jun 2023

8/10 Good

Nelson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Tho they were understaffed the hotel was in great shape and staff was great. Did want the pool that was broke but these things happen. Hope it is ready when we bring family at end of month. Thanks for the great weekend.
Stayed 2 nights in May 2023

8/10 Good

Constance

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Jonathan

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool closed ( pump out of commission) AC unit not working, blood on shower curtain, stain on ceiling. Staff was good, over worked and understaff. Price did not include local tax
Stayed 1 night in May 2023

2/10 Terrible

Jeffrey

Stayed 1 night in May 2023

2/10 Terrible

Dawn

Disliked: Amenities, property conditions & facilities
Gross. Pool in out of service and filled with something that is floating on the surface of the water. The chair at the desk was super gross with all kinds of fluid stains. Air conditioner rattled and made screeching noises periodically. If it wasn’t for the fact that we had already traveled 8 hours and still had 5 to go at 9pm, we stayed and went to sleep. Left as soon as we woke up.. wasn’t taking a shower there! No coffee or breakfast options either as advertised 😢
Stayed 1 night in May 2023

8/10 Good

Deana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

KRIS, Indianapolis

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and quiet. Kind of in the middle of nothing.

8/10 Good

Alden

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and not crowded

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stained sheets with large cigarette burns. (In a non-smoking room). Overall run down.

10/10 Excellent

terry, Boiling Springs

Stayed 1 night in Dec 2022

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At first had us in the wrong room but rectified the problem graciously
Stayed 3 nights in Oct 2022

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Front desk staff was very friendly and efficient at 10 pm !
Stayed 1 night in Oct 2022

8/10 Good

Catherine

Stayed 1 night in Oct 2022

6/10 Okay

Eric

Liked: Staff & service
Disliked: Amenities
Rooms are out of date, The fan in the bathroom had its cover haning off and secured with a ziptie and piece of trash. Coffee maker was missing. towels were old and worn out. Dont plan on resting during the day, work was going on and I heard power tools going from 9am until late in the evening. Staff was very friendly.
Stayed 1 night in Sep 2022

2/10 Terrible

Steven

Stayed 1 night in Sep 2022

2/10 Terrible

Justin

Stayed 1 night in Aug 2022

8/10 Good

Alyse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Thessalonians

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t book here.
I’ve been I better hotels in the hood. I seems like people were living in the hotel. There was drug use in the parking lot. Everything was so dirty. Bathtub was filthy. Lights didn’t work. Dust was over all the furniture. We slept on top of the blankets, covering them with our own. We got in the area exhausted and too late to book somewhere else. The staff was nice, the place is very under staffed.
Stayed 1 night in Jul 2022

2/10 Terrible

Charles

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Good
paid for a room but was in the hospital
Stayed 1 night in Jul 2022