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"Rooms are very clean Towel service daily. Convenient to shopping."

"My stay was great and the room was clean and having the washer and dryer was very handy and convenient. Overall I would definitely stay here again when I’m in Jacksonville "

"I had to ask several times for towel replacements and the dirty towels removed. I was waiting to shower until I received my towels. I asked for house keeping and never received it. I don’t recall the woman’s name at the front desk who took it upon herself to get me towels. She went above and beyond her duties to take care of that for me."

"There was no hot water in the shower. It got warm enough to shower but never more than barely above tepid. Most breakfast items were fresh but the sausage patties were dry and hard. The cleaning staff was always friendly but the front desk staff seemed more interrupted than eager to help/check-in. The property was clean but noisy. We had a king suite and the room itself was great. For the location and price, we would stay again and just make sure we had hot water next time. "

"Beautiful "

"Our room (1002) was really dated. But the view was beautiful"

"Great staff helped us out a lot. Good hot breakfast. Shame that the pool seems to be perpetually in the shade"

"This hotel is completely unacceptable and unsafe. I was given a room different from what I booked and still charged more. After only a few nights, my body was covered in bedbug bites, and the mattress showed clear signs of infestation and poor hygiene. I had to change rooms, and the replacement room was barely functional. The worst part: after checkout, I left three bags at reception to collect later, and two were stolen. The staff and management showed zero responsibility or urgency. No one cared, no proper response, no accountability. This place is a serious risk to both your health and your belongings. Avoid at all costs."

"This property was dirty. The floor we stayed on smelled like weed. Guests were loud and a tour bus was idling in front of our room until midnight (very loud)."