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Rating 10 - Excellent. 433 out of 1002 reviews" "
10 - Excellent
433
Rating 8 - Good. 248 out of 1002 reviews" "
8 - Good
248
Rating 6 - Okay. 149 out of 1002 reviews" "
6 - Okay
149
Rating 4 - Poor. 80 out of 1002 reviews" "
4 - Poor
80
Rating 2 - Terrible. 92 out of 1002 reviews" "
2 - Terrible
92
8.2/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Stephanie
Travelled with partner
22 Mar 2024
Liked: Cleanliness, staff & service, amenities
Pool was under construction. Would have been nice if completed. Beautiful view from the room. Lots of dining options. Front desk staff very pleasant!
Stephanie
Stayed 2 nights in Mar 2024
6/10 Okay
Ronnell
17 Mar 2024
Ronnell
Stayed 2 nights in Mar 2024
10/10 Excellent
Sarah
Travelled with family, Travelled with family and small children
The staff is very nice and accommodating. The hotel’s physical plant is in dire need of a facelift. Shipping boxes stored for 3 days next to the lobby elevators. Really!? Isn’t there a manager? No maid service the first day and after that very basic cleaning- e.g. floor definitely not vacuumed and cleaned with left over lint etc. Including coins from the last guest.
Louise
Stayed 3 nights in Dec 2023
6/10 Okay
Antoinette
11 Dec 2023
Liked: Cleanliness, staff & service
Pool was closed while I was there and didn't have proper notice about that.
We were pleasantly surprised at the ease of checking in, our room was AMAZING! Very large, clean, modern simple decor. Several food restaurants onsite and many more within walking distance. Exceeded our expectations!
VIOLETTA
Stayed 1 night in Oct 2023
2/10 Terrible
Sujata
29 Oct 2023
Disliked: Staff & service
No working toilet from Saturday night to 9:30 Sunday morning.
The property has very good amenities and a patio. Restaurant and bar and a very nice environment to enjoy there. There is a supermarket one block from its location also. Very convenient.
The hotel is obviously built cheap and cheaply maintained as we saw in at least 2 rooms. Accommodations and or services for handicapped people were not available or seen anywhere. The rooms were not clean and missing curtains so we could not sleep. Repair in the floor boards and bathroom were pathetically unprofessional. On top of that the pricing was high. The rest was OK
Great hotel with beautiful views of port of Miami, close to the Metro to get to Bayside. Nice little mall inside the hotel with a Starbucks was a plus as well. Will definitely stay again while cruising out of Miami.
Erica
Stayed 1 night in Oct 2023
10/10 Excellent
Paul
Travelled with partner
6 Oct 2023
Liked: Amenities
Long ways town long halls to room my wife is handicapped much to far