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The Alest Hotel

4.5 star property
Luxury meets convenience near Avenida Presidente Masaryk, where travelers can enjoy continental breakfast before heading out to explore Mexico City's attractions

Choose dates to view prices

The Alest Hotel sits near Paseo de la Reforma, offering a sophisticated stay with practical perks. Guests appreciate the helpful staff, in-room WiFi, and continental breakfast. The property features a restaurant and bar, plus convenient dry cleaning and laundry services.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$1,026
includes taxes & fees
7 Jan - 8 Jan 2026

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Smart TV
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Deluxe Suite

Grand Deluxe Suite

Grand Deluxe Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Smart TV
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Smart TV
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Smart TV
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Junior Suite

Designer toiletries, hair dryer, bathrobes, slippers

Deluxe Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Smart TV
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Smart TV
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room, 1 King Bed

Grand Deluxe Room, 1 King Bed

Grand Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Smart TV
  • 35 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Grand Deluxe Room, 2 Queen Beds

Grand Deluxe Room, 2 Queen Beds

Grand Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Smart TV
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
45 Eugenio Sue Polanco IV Sección, Mexico City, CDMX, 11550

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.0 km
  • Lincoln Park - 2 min walk - 0.2 km
  • Spanish Consulate General - 5 min walk - 0.5 km
  • Paseo de la Reforma - 7 min walk - 0.6 km
  • Auditorio Nacional - 9 min walk - 0.8 km

Getting around

  • Polanco Station - 8 min walk
  • Mexico City Buenavista Station - 21 min drive
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪La Aceituna - ‬3 min walk
  • ‪Fougasse - ‬3 min walk
  • ‪Tianguis Parque Lincoln - ‬3 min walk
  • ‪Ricos Tacos - ‬4 min walk
  • ‪Mythos - ‬2 min walk

About this property

The Alest Hotel

Luxury hotel near Auditorio Nacional
Avenida Presidente Masaryk and Paseo de la Reforma are located near The Alest Hotel, which provides free continental breakfast, a free daily manager's reception and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, 45 Bar & Restaurante, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a bar and a business centre.
Other perks at this hotel include:
  • Free valet parking
  • Bike hire, luggage storage and tour/ticket information
  • 1 meeting room, coffee/tea in reception and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms are individually furnished, and feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as heated floors and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hairdryers
  • 23-inch Smart TVs with cable channels
  • Wardrobes/cupboards, heated floors and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • 45 Bar & Restaurante

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift (191 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 23-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 70 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Alest
The Alest Hotel Hotel
The Alest Hotel Mexico City
The Alest Hotel Hotel Mexico City

Frequently asked questions

Is The Alest Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of USD 70 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Alest Hotel?

As of 20 Dec 2025, prices found for a 1-night stay for 2 adults at The Alest Hotel on 7 Jan 2026 start from NZ$1,025.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Alest Hotel?

Valet parking is free at this property.

What time is check-in at The Alest Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Alest Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is The Alest Hotel located?

Located in Polanco, this luxury hotel is within a 10-minute walk of Avenida Presidente Masaryk, Paseo de la Reforma, and Auditorio Nacional. Chapultepec Park and Antara Polanco are also within 1 mile (2 km). Polanco Station is 8 minutes by foot and Auditorio Station is 11 minutes.

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Reviews

The Alest Hotel Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Eco-friendliness

10

Property conditions & facilities
Rating 10 - Excellent. 281 out of 310 reviews
Rating 8 - Good. 19 out of 310 reviews
Rating 6 - Okay. 9 out of 310 reviews
Rating 4 - Poor. 0 out of 310 reviews
Rating 2 - Terrible. 1 out of 310 reviews

Reviews

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. We loved our stay there. Would stay again!
Stayed 2 nights in Nov 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Nov 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Boutique Hotel, clean, quiet and safe
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel that pampers you.
Stayed 1 night in Aug 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Yashua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel, highly recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities
Convenient property near all the shops and restaraunts in Polanco. The hotel is beautifully decorated and offers great service.
Stayed 3 nights in Aug 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The staff was amazing.
Stayed 6 nights in Jul 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay although my room was honestly too small for me! Next time I will get a bigger room, beautiful hotel
Stayed 1 night in Aug 2025

10/10 Excellent

CECIL

Liked: Cleanliness, staff & service, property conditions & facilities
Staff really set those HotelCerart - they certainly delivered!
Stayed 1 night in Aug 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Beautiful big rooms. Fantastic location.
Stayed 5 nights in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Very splendid , quaint, charming a vey hospitable staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

FEDERICO

Liked: Cleanliness, staff & service, property conditions & facilities
Hreat
Stayed 3 nights in Aug 2025

10/10 Excellent

Lizandra

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel service we have received in our life. Great location and attention to details.
Stayed 6 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Amenities
Awesome hotel in a fantastic location
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Excellent service!
Stayed 3 nights in Jun 2025

10/10 Excellent

Haji V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracious boutique hotel in the heart of Polanco

This was one of the nicest hotel stays we have ever had. Accommodations were beautiful and every member of staff went out their way to make sure we felt at home. From the amazing team at the front desk to the staff in the dining room to the bell staff and the house keeping staff all exhibited the highest levels of professionalism and service.
Stayed 5 nights in Jul 2025

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and good area
Stayed 1 night in Mar 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly. Delicious breakfast. Good location. Would upgrade room
Stayed 4 nights in May 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and great design. Maribel and all staff wonderful
Stayed 1 night in Jun 2025

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional Stay – Highly Recommend! We had an amazing experience at The Alest Hotel. The hospitality was top-notch—the staff was incredibly courteous and made us feel truly welcomed. Our room was luxurious, comfortable, and beautifully designed. The hotel’s restaurant and bar were a highlight—everything we ordered was delicious and thoughtfully prepared. The Alest is a stunning property in a great location. We can’t wait to come back!
Stayed 5 nights in Jul 2025

8/10 Good

F-Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay while in Mexico City.
Stayed 2 nights in Feb 2025

10/10 Excellent

MANUEL VELAZQUEZ

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Feb 2025