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Portonovo Hotel & Suites

3.0 star property
Hotel in Mexico City with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Portonovo Hotel & Suites

Bar (on property)
Interior detail
Superior Suite | Jetted bathtub
Staircase
Superior Suite | Living area
Portonovo Hotel & Suites offers a welcoming sanctuary in Mexico City's vibrant center. Guests start their day with breakfast at Grove restaurant, stay connected with in-room WiFi, and unwind with evening drinks at the bar after exploring the city.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
The current price is NZ$86
includes taxes & fees
20 Sept - 21 Sept

Room options

Check availability for these dates

Tonight

Sept 19 - Sept 20
Check availability for tonight Sept 19 - Sept 20

Tomorrow

Sept 20 - Sept 21
Check availability for tomorrow Sept 20 - Sept 21
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate dining area
Air conditioning
LCD TV
Separate bedroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Superior Suite | Jetted bathtub

Master Suite

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Jetted bath
Separate bath and shower
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

7.4 out of 10
Good
(20 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

1 bedroom, desk, free WiFi

Double Room Standard

  • Sleeps 2

View all photos for Triple Suite Junior with Flat-Screen TV

1 bedroom, desk, free WiFi

Triple Suite Junior with Flat-Screen TV

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3

View all photos for Triple Room Master

Lobby

Triple Room Master

  • Sleeps 3

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About the area

Located in Benito Juarez, a neighbourhood in Mexico City, Portonovo Hotel & Suites is near a metro station. Palacio de Bellas Artes and Chapultepec Castle are cultural highlights, and some of the area's notable landmarks include Angel of Independence Monument and Paseo de la Reforma. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or Sports Palace Dome.
Visit our Mexico City travel guideOpens in a new window
Map
Mexico City

What's nearby

  • Parque Delta - 5 min walk - 0.5 km
  • World Trade Center Mexico City - 3 min drive - 3.0 km
  • Angel of Independence Monument - 4 min drive - 3.4 km
  • Paseo de la Reforma - 4 min drive - 3.4 km
  • Zócalo - 5 min drive - 6.1 km

Getting around

  • Medical Center Station - 10 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 17 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Deseo Café - ‬3 min walk
  • ‪Tacos Don Frank - ‬3 min walk
  • ‪Sopes Y Quesadillas Viaducto - ‬3 min walk
  • ‪LA SECINA - Antojería de barrio - ‬3 min walk

About this property

Portonovo Hotel & Suites

Hotel near World Trade Center Mexico City
Take advantage of dry cleaning/laundry services, a bar and a business centre at Portonovo Hotel & Suites. The on-site international cuisine restaurant, Grove, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), free newspapers and 1 meeting room
  • A 24-hour front desk, a lift and a front desk safe
  • Smoke-free property and luggage storage
Room features
All 85 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and free bottled water.
More amenities include:
  • Cable channels, daily housekeeping and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 100 to 200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grove

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 350.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 per person
  • Rollaway bed fee: MXN 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Portonovo Hotel Mexico City
Portonovo Mexico City
Portonovo Hotel
Portonovo Hotel Suites
Portonovo Hotel & Suites Hotel
Portonovo Hotel & Suites Mexico City
Portonovo Hotel & Suites Hotel Mexico City

Frequently asked questions

Is Portonovo Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Portonovo Hotel & Suites?

As of 19 Sept 2025, prices found for a 1-night stay for 2 adults at Portonovo Hotel & Suites on 20 Sept 2025 start from NZ$86.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Portonovo Hotel & Suites?

This property doesn't offer parking.

What time is check-in at Portonovo Hotel & Suites?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Portonovo Hotel & Suites?

Checkout is at 11 AM.

Where is Portonovo Hotel & Suites located?

Located in Benito Juarez, this hotel is 0.3 mi (0.5 km) from Parque Delta and within 3 miles (5 km) of World Trade Center Mexico City and Angel of Independence Monument. Paseo de la Reforma and Palacio de Bellas Artes are also within 3 miles (5 km). Medical Center Station is 10 minutes by foot and Ethiopia-Transparency Square Station is 15 minutes.

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Reviews

Portonovo Hotel & Suites Reviews

8.0

Very good

8.4

Cleanliness

8.6

Location

8.0

Staff & service

8.2

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 436 out of 1011 reviews
Rating 8 - Good. 321 out of 1011 reviews
Rating 6 - Okay. 136 out of 1011 reviews
Rating 4 - Poor. 50 out of 1011 reviews
Rating 2 - Terrible. 68 out of 1011 reviews

Reviews

10/10 Excellent

Genaro Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good. I strongly recommend
Stayed 2 nights in Sep 2025

8/10 Good

Morena

Liked: Cleanliness, staff & service, property conditions & facilities
affordable,. clean and the restaurant it is nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Roma Sur. Great quick walk to find amazing dining & entertainment options.
Stayed 3 nights in Feb 2025

10/10 Excellent

MARTHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Martha

This is my sixth time staying at this hotel and is amazing. They provide good service especially the cleaners and waiters. I really like this place.
Stayed 10 nights in Mar 2025

8/10 Good

Samuel

One of those nice oases you can periodically find in a sea unpleasantness.
Stayed 1 night in May 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Genaro

Liked: Cleanliness, staff & service, property conditions & facilities
BBB, Bueno, Bonito, Barato. Todo bien!
Stayed 3 nights in Mar 2025

6/10 Okay

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Place needs lots of work,

8/10 Good

Adolfo G

Todo bien salvo las almohadas.
Stayed 1 night in Apr 2025

10/10 Excellent

randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
on the upside The hotel was relatively updated and very clean. The staff resolved a couple small problems I had very quickly And graciously. The suite was enormous and a good value for the money. Definitely would stay here again. The Delta mall was a short walk away if malls are your thing. On the downside bathroom linens were a little shopworn and the hotel was starting to show its age a little. Not many local dining venues.
Stayed 5 nights in Mar 2025

6/10 Okay

Diana

Disliked: Staff & service
La recepcionista de la mañana es super grosera, desde que quisimos revisar la reserva nos dijo que Expedia no le mandaba las reservas sino hasta el mismo momento de la llegada y que deberiamos quejarnos directamente con la agencia
Stayed 2 nights in Apr 2025

10/10 Excellent

waltraud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you come with a car, the Hotel is great because it is situeted on a very big traffic- never-ending-street, but without a car to reach the convenient Metro/ Subway station, you have to walk at least 15 min. to find the Metro station Medical Center. You will walk by side a lot of traffic and smock and big shopping Centers and Malls where you find everything at high prises. On the other hand when you walk on the other side of the Hotel, 2 blocks up and cross a Viaduc, you will find very near the neighborhood Roma with very pleasant cafés, bakeries and restaurants, beautiful smelling trees and quiet streets.
Stayed 6 nights in Mar 2025

10/10 Excellent

Carlos Andrés

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing else
Stayed 2 nights in Dec 2024

6/10 Okay

Alma rosa

Na
Stayed 2 nights in Aug 2025

10/10 Excellent

borrenonava

Liked: Amenities
Excelente estancia
Stayed 1 night in Sep 2025

10/10 Excellent

Mario Ivan

Liked: Staff & service
No dejan agua en las habitación
Stayed 1 night in Sep 2025

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquilo
Stayed 2 nights in Sep 2025

8/10 Good

Monsserratt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel es bueno para el rango de precios que manejan lo único malo de la habitación es que aire acondicionado no enfríaba, acerca del personal hubo unos recepcionistas que eran algo groseros, fuera de eso está bien
Stayed 4 nights in Sep 2025

2/10 Terrible

Daniela

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación estaba sucia, se sentía mucho polvo, las instalaciones ya son viejas y sin mantenimiento. No dejaron agua, la regadera se veía opaca.
Stayed 1 night in Sep 2025

2/10 Terrible

Didier

Disliked: Staff & service, property conditions & facilities
Instalaciones de mala calidad, la puerta del baño no servia y se quedaba atorada Pocas conexiones electricas y las almohadas y cobijas eran de pesima calidad
Stayed 1 night in Aug 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar para hospedarse tranquilo cerca de una zona céntrica
Stayed 2 nights in Jul 2025

10/10 Excellent

Angel

Stayed 1 night in Aug 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, fácil check in, estacionamiento, muy bien ubicado. Solo le hace falta modernizarlo y actualizarlo un poco!
Stayed 1 night in Aug 2025

4/10 Poor

Cesar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
hay cucarachas, el personal con pesima actitud, no hay servicio al cuarto.
Stayed 1 night in Aug 2025

8/10 Good

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estandar buena cama, regulares almohadas
Stayed 1 night in Aug 2025