Novotel Mexico City Toreo

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Luxury
VIP Access
4.0 star property
9.0

Wonderful

Tranquil elegance in urban sanctuary

Beautiful on the inside, this serene property offers a tranquil escape from the bustling city. Enjoy luxury amenities and comfortable rooms for a truly relaxing stay.

The current price is NZ$178
includes taxes & fees
15 Nov - 16 Nov

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Room, 1 King Bed

Room

Executive Room, 1 King Bed

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a desk, a TV, and a view of the city.

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a desk with a laptop, a chair, and a large window with a city view.

Superior Room, 2 Double Beds

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Room

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master)

A modern hotel room with a large bed, a desk, a chair, and a sofa. There is a TV mounted on the wall and a window with a city view.

Suite, 1 King Bed (Master)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Naucalpan is home to Novotel Mexico City Toreo . Toreo Parque Central and Plaza Satelite Shopping Center are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chapultepec Park. Looking to enjoy an event or a match? See what's going on at Auditorio Nacional or Autódromo Hermanos Rodríguez. Visit our Naucalpan travel guide
Map
Av Primero De Mayo 120, Torre 2, San Andres Atoto, Naucalpan, MEX, 53500

What's nearby

  • A stone building with a weathered facade, a round window, and a metal gate.
    Los Remedios National Park
    3 min drive - 2.7 km
  • A monument with a golden figure, surrounded by modern buildings and purple flowering trees.
    Angel of Independence Monument
    17 min drive - 9.0 km
  • Toreo Parque Central
    2 min drive - 1.5 km
  • Museo Tlatilca
    2 min drive - 1.9 km
  • Bicentennial Park
    4 min drive - 2.3 km

Getting around

  • Cuarto Caminos Station
    4 min drive
  • Mexico City Fortuna Station
    9 min drive
  • Benito Juarez International Airport (MEX)
    35 min drive

Restaurants

  • Cielito Querido Café
    3 min walk
  • Heliana
    1 min walk
  • Casa Nava
    5 min walk
  • Toks
    1 min walk
  • Kaleido Café
    3 min walk

About this property

Novotel Mexico City Toreo

  • Upscale hotel near Toreo Parque Central
  • Located close to Centro Citibanamex Convention Center and U.S. Embassy, Novotel Mexico City Toreo provides a business centre and 3 restaurants. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
    • Smoke-free property, a front desk safe and a lift
    • A banquet hall, coworking spaces and a water dispenser
  • Room features
  • All 168 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
  • Extra amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • 50-inch plasma TVs with cable channels
    • Wardrobes/cupboards, heating and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (MXN 150 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 370 per person
  • 3 restaurants

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • 5 meeting rooms
  • Business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1160 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 370 per person
  • Airport shuttle fee: MXN 490.00 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 490.00 (up to 5 years old)
  • Valet parking fee: MXN 150 per night (in/out privileges)
  • Pet fee: MXN 1160 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Novotel Mexico City Toreo pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of MXN 1160 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Mexico City Toreo ?

As of 16 Oct 2026, prices found for a 1-night stay for 2 adults at Novotel Mexico City Toreo on 15 Nov 2026 start from NZ$178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Mexico City Toreo ?

Valet parking is available for MXN 150 per night.

What time is check-in at Novotel Mexico City Toreo ?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Novotel Mexico City Toreo ?

Checkout is at 1:00 PM.

Does Novotel Mexico City Toreo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 490.00 per vehicle applies.

Where is Novotel Mexico City Toreo located?

Situated in Naucalpan, this hotel is 1.1 mi (1.8 km) from Toreo Parque Central, and within 3 mi (5 km) of Centro Citibanamex Convention Center and U.S. Embassy. Chapultepec Park and Plaza Satelite Shopping Center are also within 6 mi (10 km). Cuarto Caminos Station is 21 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Mexico City Toreo Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 521 out of 729 reviews
Rating 8 - Good. 121 out of 729 reviews
Rating 6 - Okay. 35 out of 729 reviews
Rating 4 - Poor. 15 out of 729 reviews
Rating 2 - Terrible. 37 out of 729 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is close to most activities. Convenient location.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was nice and well cleaned. Restaurant was very good, the breakfast was amazing
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, very good staff, great amenities.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staffs and clean room. Definitely recommend and helped me with my boyfriend birthday surprise.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Big, clean, spacious rooms.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Novotel for a 3 day business trip, main reason was location (close to Banamex Expo Center). Room was good, didnt like the fact that my room didnt have a good.view and was kind of dark. Basic amenities, great breakfast and good service.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
New, clean and services are great! Restaurant is Great The staff is amazingly helpful Transport and additional tours Are the Best - Sandy made hour stay feel safe and very confortable
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and the rooms were very clean; daily housekeeping. It was a great knowing I would be coming to a clean room at the end of the day.
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel little noisy due to construction next door
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here, we are at the top floor & the views were amazing! Everything is great except for 1, we asked the receptionist to book us a shuttle to go to the airport, she said the amount is 190 Mexican for the ride but when we paid the driver he said that it was 550 Mexican, he then called the hotel receptionist & I spoke to her & she said she made a mistake!?! ☹️ Just booked an UBer to go to the airport its about 200 Mexican.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and fast check out, nice and clean.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is good to move between Edo. de México and CDMX
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property and facilities, restaurants, etc. the only bummer was that there was nothing else around and you had to get an Uber which could take forever b/c of traffic. But, otherwise, I LOVED it. Would absolutely stay again and plan outings accordingly.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. Clean, modern, quiet, and professional. I’m not sure what the other negative reviews are about… yes it’s not in city center but how is that the fault of the hotel? Did you not look at a map before you booked?
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Mostly good, a couple glitches

The hotel is beautiful, but it is a little misleading to call it an airport hotel since it is 1.5 hours from the airport. The dinner was excellent. The breakfast could have been excellent because it had all of the right things and was very attractive, however EVERYTHING, (eggs, sausage, and pancake pancakes) was cold, including the coffee. They did manage to get me 2 cups of hot coffee from behind the bar, but cold coffee is a non-starter.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a decent stay at this hotel, which offered a convenient 24-hour front desk and room service. This was especially helpful since I arrived on a late flight. However, the food quality was below average and overpriced. One major drawback is the hotel's location. There are no restaurants or amenities nearby, making it necessary to rely on taxis or ride-hailing services like Uber. While this isn't a huge issue, the traffic in the area can be terrible, leading to lengthy travel times and increased costs. Overall, if you plan to stay here, be sure to plan your outings carefully to avoid getting caught in traffic. Despite its limitations, the hotel provides a comfortable place to rest, especially for those arriving late at night.
Stayed 6 nights in Feb 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The quality for sure decreased since last year. The customer service in the restaurant is beyond terrible, there are a couple of young servers that highlight and do an amazing job, unfortunately the other ones are just awful, grumpy and rude, seems like it is a “must have” to be able to work there. They make you feel that you are getting food for free. TERRIBLE
Stayed 6 nights in Apr 2024
Verified review

4/10 Poor

Liked: Cleanliness, amenities
Disliked: Staff & service
Terrible communication skills, had an awful experience just asking them to help me find water. Their room refrigerator doesn’t work. We had to purchase outside water and their refrigerator was out of order. Their security guard was so rude to me and my father asking him where we can find some water. the worst experience. Not a comfortable room no space and their food bland. Fo not stay there.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice looking hotel. Pleasant staff.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was very nice and modern, the staff were amazing, the room was super nice clean and very spacious !!!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2026