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LaiLa Hotel CDMX

4.0 star property
Beaux Arts hotel with 24-hour fitness centre and 24-hour business centre

Choose dates to view prices

Photo gallery for LaiLa Hotel CDMX

Reception
Breakfast, lunch, dinner served; Mexican cuisine
Lobby sitting area
Front of property – evening/night
Daily buffet breakfast (MXN 245 per person)
LaiLa Hotel CDMX offers an upscale sanctuary in downtown Mexico City. Guests enjoy authentic Mexican dishes at La Terraza, unwind on the sunny terrace, and appreciate reliable high-speed WiFi. Attentive staff and a strategic location consistently earn praise from visitors.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Room service

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Room options

Check availability for these dates

Tonight

Sept 20 - Sept 21
Check availability for tonight Sept 20 - Sept 21

Tomorrow

Sept 21 - Sept 22
Check availability for tomorrow Sept 21 - Sept 22
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Living area

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(67 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(44 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Angel of Independence Monument - 7 min walk - 0.6 km
  • Chapultepec Park - 12 min walk - 1.0 km
  • Auditorio Nacional - 4 min drive - 3.0 km
  • Zócalo - 6 min drive - 5.3 km

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • Sevilla Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Salón Ríos - ‬1 min walk
  • ‪La Guanajuatense - ‬1 min walk
  • ‪Peltre Lonchería - ‬1 min walk
  • ‪Tacos La Salsa - ‬1 min walk

About this property

LaiLa Hotel CDMX

Upscale hotel near Paseo de la Reforma
Located close to Diana the Huntress Fountain and Angel of Independence Monument, LaiLa Hotel CDMX provides a terrace, dry cleaning/laundry services and a bar. The on-site Mexican cuisine restaurant, La Terraza, offers breakfast, lunch and dinner. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), a front desk safe and multilingual staff
  • Books, wedding services and meeting rooms
  • Guest reviews speak highly of the helpful staff and location
Room features
All 167 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and showers
  • LCD TVs with cable channels
  • Wardrobes/cupboards, LED light bulbs and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request
  • Secured, covered parking on site (MXN 150 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: MXN 245 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (1,087 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Grab bar in shower (100 centimetre high)
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 1974
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1000, per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 245 for adults and from MXN 200 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

Frequently asked questions

Is LaiLa Hotel CDMX pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 1000 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at LaiLa Hotel CDMX?

Self-parking is available for MXN 150 per night. Limited spots are available.

What time is check-in at LaiLa Hotel CDMX?

Check-in start time: 3 PM; check-in end time: 6 AM.

What time is check-out at LaiLa Hotel CDMX?

Checkout is at 1 PM.

Does LaiLa Hotel CDMX provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-10:30 PM on request. A fee of MXN 850.00 per vehicle applies.

Where is LaiLa Hotel CDMX located?

Located in Reforma, this hotel is within a 5-minute walk of Paseo de la Reforma and Diana the Huntress Fountain. Angel of Independence Monument and Chapultepec Park are also within 15 minutes. Sevilla Station is 8 minutes by foot and Chapultepec Station is 15 minutes.

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LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 974 out of 1433 reviews
Rating 8 - Good. 290 out of 1433 reviews
Rating 6 - Okay. 82 out of 1433 reviews
Rating 4 - Poor. 36 out of 1433 reviews
Rating 2 - Terrible. 51 out of 1433 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast buffet, nice staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 5 nights in Jul 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, property conditions & facilities
I was there for a couple of nights and the location is perfect
Stayed 2 nights in May 2025

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice overall, good area, staff was friendly. Clean hotel. Rooms a bit small but good otherwise.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2025

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Liked the location of the hotel, restaurants within walking,staff very friendly and helpful, definitely will come back.
Stayed 5 nights in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here, clean and walking distance to several must see places. The bell boys are excellent the lady at reception not so much but the rest is great will stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bruna

Liked: Amenities
Absolutely in the best location! The room was modern, clean and spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

biridiana

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 2 nights in Jul 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Location is great with many restaurantes nearby and some of the main attractions. The staff at the hotel are truly amazing, with a big shout out to Luis and Gerardo
Stayed 3 nights in May 2025

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jun 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Jul 2025

10/10 Excellent

Vane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in May 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice to stay there. Thank you
Stayed 1 night in May 2025

4/10 Poor

ergin

Disliked: Cleanliness, amenities, property conditions & facilities
Quite an average hotel. The staff is friendly but the standards are way above a city center business oriented hotel.
Stayed 12 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything
Stayed 4 nights in Jun 2025

10/10 Excellent

Salvador Neme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!!
Stayed 6 nights in Apr 2025

6/10 Okay

Juan Gabriel

Liked: Staff & service
Disliked: Property conditions & facilities
I usually stay at Laila because its very well located in between all neighborhoods you would want to go during your stay in cdmx. Lately ive been given rooms that are smaller than usual and in worst conditions. No outlets in the nightstand, bath faucets are worn, tiny bathroom (smaller than other rooms Ive stayed at). Buffet is great and has everything you would need; in fact this is the sole reason I stayed there on my last trip. Will give another hotel a shot for my next visit :(
Stayed 2 nights in Sep 2025

6/10 Okay

Kami

No good view. Not like a 4*
Stayed 4 nights in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 3 nights in Jun 2025

8/10 Good

Frances

Liked: Staff & service
.
Stayed 1 night in Jul 2025

8/10 Good

Mauricio borrallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

8/10 Good

Lupe

Liked: Cleanliness, amenities, property conditions & facilities
Luis the bell boy and his evening shift coworker (bald head-sorry for not catching his name) were very attentive and helpful. The morning bell boys not so much. The rooms were very clean and accommodating! I had very little interaction with the front desk, but otherwise very helpful. The restaurant! The evening staff really nice and attentive. The food was great. Margarito, the morning waiter took care of our table well and was attentive. On our last day, the other waiters were not as attentive, never bringing us the menus taking a long time with the food and a lot of the breakfast foods were cold. Shredded chicken and beans in particular would have been great if served hot. The juices and alcoholic beverages were amazing!
Stayed 4 nights in Jun 2025

2/10 Terrible

Nelyda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Need to pay attention to the upkeep. Restrooms were not in great conditions in either of the 2 rooms we had.
Stayed 1 night in Apr 2025

10/10 Excellent

LUCIANA AZUCENA

Liked: Cleanliness, staff & service, property conditions & facilities
En general es un muy buen servicio , todos muy atentos , solo que en verdad si deben cambiar el menú del restaurante , pedimos una arrachera y un vacío y súper dura y corriosa la carne , un gasto en vano
Stayed 3 nights in Sep 2025

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