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LaiLa Hotel CDMX

4.0 star property
Travelers find a peaceful rooftop retreat in Mexico City's vibrant center, with authentic cuisine just steps from iconic landmarks like Diana the Huntress Fountain

Choose dates to view prices

LaiLa Hotel CDMX offers an upscale sanctuary in downtown Mexico City. Guests enjoy authentic Mexican dishes at La Terraza, unwind on the sunny terrace, and appreciate reliable high-speed WiFi. Attentive staff and a strategic location consistently earn praise from visitors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$195
includes taxes & fees
29 May - 30 May

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1000, per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 290 for adults and from MXN 200 for children
  • Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is LaiLa Hotel CDMX pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 1000 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at LaiLa Hotel CDMX?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at LaiLa Hotel CDMX on 29 May 2026 start from NZ$195, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at LaiLa Hotel CDMX?

Self-parking is available for MXN 150 per night. Limited spots are available.

What time is check-in at LaiLa Hotel CDMX?

Check-in start time: 3 PM; check-in end time: 6 AM.

What time is check-out at LaiLa Hotel CDMX?

Checkout is at 1 PM.

Does LaiLa Hotel CDMX provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-9:00 PM on request. A fee of MXN 1000 per vehicle applies.

Where is LaiLa Hotel CDMX located?

Located in Reforma, this hotel is within a 5-minute walk of Paseo de la Reforma and Diana the Huntress Fountain. Angel of Independence Monument and Chapultepec Park are also within 1 mi (2 km). Sevilla Station is 8 minutes by foot and Chapultepec Station is 13 minutes.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1055 out of 1513 reviews
Rating 8 - Good. 286 out of 1513 reviews
Rating 6 - Okay. 87 out of 1513 reviews
Rating 4 - Poor. 39 out of 1513 reviews
Rating 2 - Terrible. 46 out of 1513 reviews

Reviews

Verified

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staying was satisfying, room clean and comfortable and great space for resting. Room service and lobby service excellent…!!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tsuneki Edmundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff and walking distance to every important place on Reforma. This will be my go-to hotel for business reasons and leisure from here on, my son loved the place.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Li

Liked: Cleanliness, staff & service
Clean, friendly staff, convenient location
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Great location, courteous professional helpful staff, clean rooms, tasty buffet style breakfast.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will absolutely be staying here again. Close to many sites, friendly staff, and yes there are many bars in the area - which is great!
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay, staff very kind, location was perfect, close to restaurants and places of interest, breakfast was good. Very safe area and the room was comfortable and very clean. Totally recommend the hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yanelys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is incredibly kind and helpful. The facilities are more than adequate for a comfortable stay. Considering the price, the value for money is really good. I would definitely recommend it.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, very clean room and amazing service
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities
I enjoyed staying at Laila hotel. The rooms are nice and clean. They clean the room for you everyday during your stay. It’s also in a good location. Restaurants and stores are in walking distance and the staff are friendly.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Melissa

Liked: Cleanliness
Always love staying here since its location is so convenient. The staff is nice, the rooms could use some remodeling but overall it is a good hotel option for the price
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Amelys

Liked: Cleanliness, amenities, property conditions & facilities
Excellent!! 1000% recommended. Everyone was excellent and treated us very well.Super central location and everything is close by
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Everything was great! Staff was friendly, check in was fast and easy! Great location to everything.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great customer service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Carlos

Liked: Staff & service, amenities, property conditions & facilities
Amazing location
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect location! Nice hotel at a reasonable price. A lot of places were walkable. I would definitely stay there again.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and organized, breakfast delicious, attention excellent
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
The staff were nice. The facilities were ok, but maybe a bit basic.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent room and service, staff was great just quick letdown its you dont get free breakfast if you book through expedia :/
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Bryan J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laila is centrally located, I felt very safe in the surroundings and personnel was super kind and attentive.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice overall, good area, staff was friendly. Clean hotel. Rooms a bit small but good otherwise.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

nigel

Liked: Cleanliness, property conditions & facilities
Cheap, clean, cheerful and delightful breakfast. In a very central and safe neighbourhood. Polite staff. It’s not the ritz but is priced accordingly. Good 3-4 star worth every penny. No complaints.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptionally clean, and the room was spacious and well-maintained. The housekeeper demonstrated great attention to detail and did an outstanding job throughout our stay. What truly stood out was the exceptional customer service — from the moment we arrived, the staff provided courteous, professional, and attentive service that made our experience truly enjoyable.
Stayed 2 nights in Sep 2025