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Krystal Grand Suites Insurgentes

4.0 star property
Hotel with a restaurant, near Manacar Tower

Choose dates to view prices

Krystal Grand Suites Insurgentes offers an upscale experience near Manacar Tower. Guests can unwind with drinks at the bar, maintain their routine in the 24-hour gym, or simply relax in their rooms enjoying the views while using the complimentary WiFi.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
The current price is NZ$193
includes taxes & fees
5 Dec - 6 Dec

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Suite Single

Executive Suite Single

Executive Suite Single

9.4 out of 10
Exceptional
(31 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite Double

1 bedroom, down duvets, in-room safe, individually furnished

Executive Suite Double

9.4 out of 10
Exceptional
(62 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

1 bedroom, down duvets, in-room safe, individually furnished

Master Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for VIP Suite

1 bedroom, down duvets, in-room safe, individually furnished

VIP Suite

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

1 bedroom, down duvets, in-room safe, individually furnished

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020

What's nearby

  • Centro Coyoacan - 7 min drive - 2.3 km
  • Frida Kahlo Museum - 9 min drive - 3.4 km
  • World Trade Center Mexico City - 12 min drive - 7.9 km
  • Pepsi Center - 12 min drive - 7.9 km
  • Estadio Azteca - 21 min drive - 11.3 km

Getting around

  • Miguel Angel de Quevedo Station - 14 min walk
  • Mexico City Fortuna Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 13 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬1 min walk
  • ‪Sushi Roll - ‬2 min walk
  • ‪Hooters - ‬2 min walk
  • ‪Guadiana 19 - ‬2 min walk
  • ‪El Pescadito - ‬1 min walk

About this property

Krystal Grand Suites Insurgentes

Upscale hotel near Centro Coyoacan
Located close to Manacar Tower and Frida Kahlo Museum, Krystal Grand Suites Insurgentes provides an airport shuttle, a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
Other perks include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A banquet hall, concierge services and coffee/tea in reception
  • Smoke-free property, ATM/banking services and tour/ticket information
  • Guest reviews say great things about the helpful staff and location
Room features
All 150 individually furnished rooms boast comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with heated floors and rainfall showers
  • 40-inch flat-screen TVs with cable channels
  • Kitchenettes, mini fridges and microwaves

Similar properties

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Fiesta Inn Insurgentes Sur

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.2 out of 10, Wonderful, 1,001 reviews
The price is NZ$213
includes taxes & fees
30 Nov - 1 Dec
Fiesta Inn Insurgentes Sur

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered valet parking on site (MXN 185 per night)
  • Covered extended parking on site (MXN 185 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 265 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 70 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Grab bar in shower (80 centimetre high)
  • Grab bar near toilet (60 centimetre high)
  • Hand-held showerhead
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 600 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 15 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 265 per person
  • Airport shuttle fee: MXN 350 per vehicle (one-way)
  • Valet parking fee: MXN 185 per night
  • Covered extended parking fee: MXN 185 per night
  • Pet fee: MXN 600 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City

Frequently asked questions

Is Krystal Grand Suites Insurgentes pet-friendly?

Yes, Krystal Grand Suites Insurgentes allows cats and dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a fee of MXN 600 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Krystal Grand Suites Insurgentes?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at Krystal Grand Suites Insurgentes on 5 Dec 2025 start from NZ$192.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Krystal Grand Suites Insurgentes?

Valet parking is available for MXN 185 per night. Extended parking is available for MXN 185 per night.

What time is check-in at Krystal Grand Suites Insurgentes?

Check-in start time: 3:00 PM; check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Krystal Grand Suites Insurgentes?

Checkout is at noon.

Does Krystal Grand Suites Insurgentes provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 350 per vehicle applies.

Where is Krystal Grand Suites Insurgentes located?

Located in Alvaro Obregon, this hotel is within 2 mi (3 km) of Manacar Tower, Centro Coyoacan and Frida Kahlo Museum. Pepsi Center and World Trade Center Mexico City are also within 6 mi (10 km). Miguel Angel de Quevedo Station is 14 minutes by foot and Viveros Station is 16 minutes.

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Reviews

Krystal Grand Suites Insurgentes Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 883 out of 1271 reviews
Rating 8 - Good. 224 out of 1271 reviews
Rating 6 - Okay. 87 out of 1271 reviews
Rating 4 - Poor. 43 out of 1271 reviews
Rating 2 - Terrible. 34 out of 1271 reviews

Reviews

10/10 Excellent

NAUFA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff friendly. Safe place and around of the property. Many options for foods around of the hotel.
Stayed 6 nights in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and great customer service!
Stayed 2 nights in May 2025

10/10 Excellent

Baltazar

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in May 2025

10/10 Excellent

Rafael

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The location is excellent and the rooms are above standard !
Stayed 1 night in May 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, great rooms.
Stayed 2 nights in May 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property
Stayed 1 night in Aug 2025

10/10 Excellent

Amando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great!
Stayed 4 nights in Mar 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful time at the hotel. The staff were excellent and made my stay very smooth.
Stayed 2 nights in May 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with excellent service.
Stayed 1 night in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and great staff
Stayed 1 night in Mar 2025

8/10 Good

Hennry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall stay was good, but street noise is expected. Unfortunately, one day I experienced a lack of running water due to heavy rainfall.
Stayed 2 nights in Aug 2025

10/10 Excellent

Everardo Adolfo

Liked: Cleanliness, property conditions & facilities
Very accommodating staff .
Stayed 2 nights in Mar 2025

10/10 Excellent

BERTHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place
Stayed 1 night in Mar 2025

10/10 Excellent

Gpe. Urissy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in May 2025

10/10 Excellent

Maria Cessilia D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very clean and spacious room. Comfortable bed. Close to the train station and mall.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alan Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in May 2025

10/10 Excellent

guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and high rise room had an incredible view of the city. Staff friendliness can use some improvement. Other than this.. magnificent choice of hotel in this area!
Stayed 5 nights in Feb 2025

10/10 Excellent

Rose

Liked: Cleanliness, amenities, property conditions & facilities
This is a great location for us when we stay in Mexico City. On a main street. Small mall next door. Can buy tamals and fruit from vendors two blocks away. Great beds. Staff are very nice. The people who take care of the rooms do a great job. The only issue we had in our 8 night stay was the air conditioning acted up the last two nights/days. But that was the only issue. We had a great suite with a couple of small sofas so when the family came into the room there was plenty of space. This is the only place we stay at anymore in Mexico City.
Stayed 9 nights in May 2025

10/10 Excellent

Hugo Andres Janssen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😃
Stayed 2 nights in Feb 2025

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Nov 2024

8/10 Good

Laura Batista

Reception staff are not friendly, however the rest of the staff are friendly and made their most to be helpful. Unfortunately my room smelled like spout, I reported it and even though the reception staff told me it was taken care, the terrible smell persisted when I came back in the afternoon, finally I was given the option to change rooms.
Stayed 4 nights in Feb 2025

10/10 Excellent

Byung Ok

Liked: Cleanliness, property conditions & facilities
I stayed at the Expedia VIP suite. First, just because you purchase this suite doesn't mean that the staff at the hotel knows that it is the top floor. I had to call to confirm before the trip and once arrived at the hotel, had to confirm it again since they were going to give me the 2nd floor suite because that was the only one available at the time, hence waited about an hour for the top floor to be available (I was not rude but said okay will wait for top floor with a smile and it was fine.) The top floor is the 12th floor but there is one more floor above you which is the Penthouse. There is a big Financial building on the side within the view but they really can't see in until night time due to the reflecting windows of the hotel, and at night, people in the financial building are gone home so no issue. Even though we got free breakfast, I only went one morning because it was pretty awful. I thought lot of things were 3-4 stars but overall I gave it 5 stars due to the great room with a view and the fact that sound proofing in the room along with being on the 12th floor with windows facing away from the main street gave me really good nights of sleep for me to do my day adventures. The noise is something you can't escape in CDMX and ability to get a good night of sleep with a relaxing view was totally worth the extra uber rides needed from here.
View from the Expedia VIP Suite on 12h floor.
Stayed 6 nights in Jun 2025

10/10 Excellent

carmen patricia

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación
Stayed 2 nights in Nov 2025

10/10 Excellent

GABRIEL SALOMÓN

Liked: Cleanliness, amenities, property conditions & facilities
Todo super
Stayed 1 night in Oct 2025

4/10 Poor

Víctor

Liked: Cleanliness, amenities, property conditions & facilities
Yo escogí esta opción de hotel ya que el cuarto ofrecía 2 camas queen size, nos dieron un cuarto con 2 camas matrimoniales. Me acerqué al personal y dicen que era un error de descripción en la APP. Luego el gerente dijo que si eran camas QUEEN cuando no lo eran. No le dieron importancia a mi molestia.
Stayed 1 night in Nov 2025