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Hotel Polanco

3.0 star property
Hotel with a fitness centre, 4-minute walk to Paseo de la Reforma

Choose dates to view prices

Hotel Polanco sits near Paseo de la Reforma, offering both productivity and relaxation. Guests maintain their fitness routines at the gym, connect seamlessly with in-room WiFi, and benefit from practical services like dry cleaning and expert tour assistance.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is NZ$208
includes taxes & fees
18 Nov - 19 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

1 bedroom, in-room safe, desk, free WiFi

Standard Room

7.6 out of 10
Good
(23 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Cable channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, in-room safe, desk, free WiFi

Junior Suite

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the area

Map
Edgar Allan Poe 8, Col Polanco, Mexico City, CDMX, 11560

What's nearby

  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • Auditorio Nacional - 10 min walk - 0.9 km
  • Parque Zoologico de Chapultepec - 15 min walk - 1.3 km
  • Antara Polanco - 15 min walk - 1.3 km
  • Angel of Independence Monument - 11 min drive - 4.5 km

Getting around

  • Auditorio Station - 14 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Tacos de la Sombrilla Azul - ‬2 min walk
  • ‪Takos & Takos - ‬1 min walk
  • ‪Manaw Thai Kitchen - ‬3 min walk
  • ‪Gin Gin - ‬4 min walk
  • ‪Dante Brasa y Fuego - ‬2 min walk

About this property

Hotel Polanco

Hotel near Paseo de la Reforma
Close to Auditorio Nacional and Antara Polanco, Hotel Polanco provides dry cleaning/laundry services, a gym and a 24-hour business centre. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Smoke-free property, a lift and tour/ticket information
  • A 24-hour front desk and 1 meeting room
Room features
All 71 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Heating, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel
Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel Mexico City

Frequently asked questions

Is Hotel Polanco pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Polanco?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Polanco on 18 Nov 2025 start from NZ$208.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Polanco?

Hotel Polanco doesn't offer parking.

What time is check-in at Hotel Polanco?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Polanco?

Checkout is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is Hotel Polanco located?

Located in Polanco, this hotel is within a 5-minute walk of Avenida Presidente Masaryk and Paseo de la Reforma. Chapultepec Park and Auditorio Nacional are also within 10 minutes. Auditorio Station is 14 minutes by foot and Polanco Station is 17 minutes.

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Reviews

Hotel Polanco Reviews

8.0

Very good

8.6

Cleanliness

9.0

Location

7.6

Staff & service

8.2

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 209 out of 507 reviews
Rating 8 - Good. 163 out of 507 reviews
Rating 6 - Okay. 70 out of 507 reviews
Rating 4 - Poor. 36 out of 507 reviews
Rating 2 - Terrible. 29 out of 507 reviews

Reviews

8/10 Good

Francisco Antonio Tello de Meneses

I like that is clean and silent
Stayed 1 night in Sep 2025

8/10 Good

JULIO

Liked: Cleanliness, staff & service
The location of the place is very Nice, the only thing that I didn't like was the bathroom, too small...
Stayed 1 night in Nov 2023

4/10 Poor

Luciano

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend to stay here. That’s all I have to say.
Stayed 2 nights in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

8/10 Good

Igor

Liked: Cleanliness

Old style in the hearth of Polanco

The location of the hotel is ideal to go around in Polanco. Near the park, near the restaurants and the nightlife. Quiet and safe, the Hotel is a bit "old" but clean and the service is puntual and not invasive. No brakfast available but you have a lot of cafes and patiseries at 2-3 minutes walking distance. The room's toilet have no window ant his keeps the humidity level in the room quite high. Very clean but a little bit old fashined.
Stayed 4 nights in Jul 2024

6/10 Okay

Hong-Dar

Disliked: Property conditions & facilities
Ok
Stayed 2 nights in Jun 2024

10/10 Excellent

René Iván

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Jul 2023

10/10 Excellent

Evereth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Nov 2025

8/10 Good

JACQUES

Liked: Cleanliness, amenities, property conditions & facilities
Habitación correcta. El personal muy amable. lástima que no tenga restaurant.
Stayed 1 night in Nov 2025

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Cleanliness
Aire acondicionado
Stayed 4 nights in Oct 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sin comentarios
Stayed 2 nights in Oct 2025

4/10 Poor

Diego T.

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Las instalaciones aunque viejas son cómodas sin embargo el personal deja mucho que desear en la atención al cliente. Son poco amables y empáticos con lo que se les comenta.
Stayed 2 nights in Oct 2025

6/10 Okay

Manuel

Disliked: Staff & service, amenities
Aunque es un hotel viejo creo que podrían hacer la experiencia mucho mejor por el costo que tiene la habitación, el servicio de las personas del día dan mucho que desear unicel ante un señor que atiende en la no he es muy bueno y amable en general podrían mejorar mucho y más por la excelente ubicación que tienen .
Stayed 2 nights in Oct 2025

10/10 Excellent

Juan Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Zona tranquila, a 10 minutos a pie del auditorio nacional. Limpio y cómodo.
Stayed 1 night in Sep 2025

8/10 Good

YAZMIN HERNANDEZ

Liked: Cleanliness, staff & service
Bien
Stayed 1 night in Sep 2025

10/10 Excellent

Miguel Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buenas instalaciones limpias atención de primera
Stayed 2 nights in Sep 2025

4/10 Poor

DIONISIO

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
El hotel es un edificio muy bonito con una ubicación excelente, el personal tiene pesima actitud y muy pocas ganas de trabajar recibiendo gente
Stayed 1 night in Sep 2025

2/10 Terrible

Ruth

Disliked: Staff & service, amenities
No cuenta con estacionamiento, restaurante y las personas que atienden son muy déspotas. NO LO RECOMIENDO
Stayed 2 nights in Jul 2025

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE

EXCELENTE HOTEL, PERSONAL MUY AMABLES, BUENA UBICACION, MUY LIMBIO, Y MUY TRANQUILO.
Stayed 1 night in Jul 2025

8/10 Good

Humberto

Es un hotel viejo con habitaciones pequeñas pero muy limpio y para los trámites que hicimos la ubicación es excelente,
Stayed 1 night in Jul 2025

8/10 Good

Néstor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación. No tuve ningún problema
Stayed 2 nights in Jul 2025

10/10 Excellent

ILSE KARIME

.
Stayed 1 night in Jul 2025

8/10 Good

GIOVANNI EDUARDO

Liked: Cleanliness, property conditions & facilities
Bonitas instalaciones, acogedoras y el entorno también
Stayed 1 night in Jul 2025

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Todo ok
Stayed 1 night in Jul 2025

10/10 Excellent

Sergio

Respondo está encuesta solo para decirles la gran decepción que tengo con ustedes, pedí una cancelación de una estancia en este hotel que no entiendo por qué me la reservo dos veces el mismo día y me responden que el hotel aplica una tarifa de cancelación equivalente al monto de la reserva y el gerente del hotel me comentó que el hotel no tiene nada que ver en las reservaciones que hice directamente con ustedes es decir ustedes son los que están aplicando está tarifa y se la atribuyen al hotel y eso es sumamente incorrecto
Stayed 2 nights in Jul 2025