Located near Paseo de la Reforma, Grand Chapultepec Residencial offers a peaceful setting with practical amenities. Guests appreciate the laundry facilities, modern gym, reliable in-room WiFi, convenient luggage storage, and consistently praise the attentive staff.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Kitchen
Pet-friendly
Free Wi-Fi
Laundry room
Gym
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Located in Mexico City, Grand Chapultepec Residencial is in the city centre. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and travellers looking to shop may want to visit Avenida Presidente Masaryk and Antara Polanco. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena. Visit our Mexico City travel guide
Calle Rio Atoyac 89, Col Cuahutemoc, Mexico City, CDMX, 06500
What's nearby
Paseo de la Reforma
2 min walk - 0.2 km
Torre Mayor
2 min walk - 0.2 km
Chapultepec Park
7 min walk - 0.6 km
Angel of Independence Monument
10 min walk - 0.9 km
U.S. Embassy
14 min walk - 1.2 km
Getting around
Mexico City Buenavista Station
5 min drive
Chapultepec Station
8 min walk
Benito Juarez International Airport (MEX)
21 min drive
Restaurants
Ling Ling
2 min walk
Tierra Garat
1 min walk
Starbucks
2 min walk
Samos
2 min walk
Pibila
1 min walk
About this property
Grand Chapultepec Residencial
A fitness centre, laundry facilities and tour/ticket assistance are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a front desk safe. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a dining area and a sitting area. Housekeeping is available on request.
Grand Chapultepec Residencial offers 52 accommodations with espresso makers and a safe. This accommodation has separate sitting areas and includes desks and dining tables. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.
This Mexico City aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on request.
Recreational amenities at the aparthotel include a fitness centre.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Smoke-free property
Services and conveniences
Housekeeping on request
Iron/ironing board
Luggage storage
Safe
Safe at front desk
Tour and ticket assistance
Location highlights
In a business district
In the city centre
Things to do
Bicycles
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
52 units
Bicycles
Housekeeping (on request)
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 1000
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 1000
Special check-in instructions
The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Saturday (9:00 AM - 2:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of MXN 2000, per pet, per stay, plus a deposit of MXN 5000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types
Important information
Optional extras
Pet deposit: MXN 5000 per stay
Pet fee: MXN 2000 per pet, per stay
Service animals are exempt from fees
Early check-in fee: MXN 1000 (subject to availability)
Late check-out fee: MXN 1000 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Property is also known as
Grand Chapultepec Residencial Mexico City
Grand Chapultepec Residencial Aparthotel Mexico City
Grand Chapultepec Residencial Aparthotel
Chapultepec Resincial Mexico
Grand Chapultepec Residencial Aparthotel
Grand Chapultepec Residencial Mexico City
Grand Chapultepec Residencial Aparthotel Mexico City
Frequently asked questions
Is Grand Chapultepec Residencial pet-friendly?
Yes, cats and dogs are allowed at this property. There's a deposit of MXN 5000 per stay and a fee of MXN 2000 per pet, per stay. Service animals are exempt from fees.
How much is parking at Grand Chapultepec Residencial?
This property doesn't offer parking.
What time is check-in at Grand Chapultepec Residencial?
Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of MXN 1000 (subject to availability).
What time is check-out at Grand Chapultepec Residencial?
Checkout is at 11:00 AM. Late checkout is available for MXN 1000 (subject to availability).
Where is Grand Chapultepec Residencial located?
Located in Reforma, this aparthotel is within a 15-minute walk of Paseo de la Reforma, Angel of Independence Monument and Chapultepec Park. U.S. Embassy and Avenida Presidente Masaryk are also within 15 minutes. Chapultepec Station is 8 minutes by foot and Sevilla Station is 10 minutes.
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Reviews
Grand Chapultepec Residencial Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.6
Location
8.4
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 169 out of 290 reviews
10 - Excellent
169
Rating 8 - Good. 71 out of 290 reviews
8 - Good
71
Rating 6 - Okay. 24 out of 290 reviews
6 - Okay
24
Rating 4 - Poor. 15 out of 290 reviews
4 - Poor
15
Rating 2 - Terrible. 11 out of 290 reviews
2 - Terrible
11
Reviews
Verified
10/10 Excellent
Ricardo
4 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location, big rooms, great for long stays
Ricardo
Stayed 6 nights in Dec 2025
Verified
8/10 Good
Adriana
6 Jan 2026
Liked: Property conditions & facilities, communication
Cleaning in facilities and room can be improved, particularly considering that CDMX is a construction zone.
Staff was attentive.
Amenities such as the laundry is a good plus for travelers with kids.
Great location considering transport, restaurants and sightseeing.
Coffee and pastries were not offered, nor the bottled of wine.
Adriana
Stayed 6 nights in Dec 2025
Verified
10/10 Excellent
Caroline
5 Nov 2025
Liked: Cleanliness, amenities, communication
The location is excellent, close to everything. The staff is courteous. The room is clean, however it didn't appear they clean our room during our stay for 6 days/5 nighs.
Caroline
Stayed 6 nights in Oct 2025
Verified
8/10 Good
Edgar
21 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Big spacious room, excellent shower, couch and bed combo. Neat and organized easy to navigate to and from. Close to many local shops, food, park.
Edgar
Stayed 8 nights in Sep 2025
Verified
10/10 Excellent
Guadalupe
29 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This place is central to many things/places. My family and I enjoyed it!! You could experience local culture safely. Very walkable!!!
Property was nice and well maintained I loved the free laundry and the included coffee and snacks at front desk. The rooms were decent size although the layout was a bit strange did not like having to enter closet to enter restroom, also the air conditioner had limits. Overall the experience id say was an 8/10 would stay there again, I was really said when I did not receive the complimentary bottle of wine listed on the booking page.
The hotel is nice and clean and convenient to walk around. Kinda noisy and not enough bathroom toiletries.
Thi
Stayed 4 nights in Apr 2025
Verified
10/10 Excellent
Verified traveller
16 Nov 2023
Liked: Cleanliness, room comfort, communication
Staff was great!!
Verified traveller
Stayed 7 nights in Nov 2023
Verified
10/10 Excellent
Benito
8 Dec 2023
Liked: Cleanliness, property conditions & facilities, communication
Good location
Benito
Verified
10/10 Excellent
Cristel
27 Nov 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff. Walkable to shops and clean
Cristel
Stayed 4 nights in Nov 2023
Verified
10/10 Excellent
Ireland
28 Feb 2024
Liked: Cleanliness, amenities
Very clean and safe
Ireland
Stayed 5 nights in Feb 2024
Verified
10/10 Excellent
Nancy
11 Jan 2024
Liked: Cleanliness, room comfort, communication
Great vacation residence
Great location. Very friendly staff. 24 hour door security. Very clean and quiet. Close to busses and restaurants.
Nancy
Stayed 14 nights in Dec 2023
Verified
8/10 Good
Carlos
3 May 2025
Liked: Cleanliness, property conditions & facilities, communication
Well located but the apt. needs a fresh coat of paint. Also the only window had an ugly view (back of the building). Security guards were helpful and friendly.
Carlos
Stayed 5 nights in Apr 2025
Verified
10/10 Excellent
Andres
4 Jan 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was safe and clean. I will comeback to this hotel
Andres
Stayed 3 nights in Dec 2023
Verified
10/10 Excellent
Sarai
21 Jul 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
That was new, and very friendly besides that security guard was very attractive.
Sarai
Stayed 2 nights in Jul 2024
Verified
8/10 Good
JURBYS
22 Oct 2023
Liked: Cleanliness, property conditions & facilities, communication
Good location. Very organized. Very nice staff.
JURBYS
Stayed 3 nights in Oct 2023
Verified
10/10 Excellent
Ryan
4 Jan 2024
Liked: Cleanliness, room comfort, communication
Great Value!
We had a great stay. Staff was amazing. Some things weren't perfectly new but that's okay because this was a great deal, our room was made up every day, we had plenty of space, and it was near everything!
The location was excellent and very clean. Only thing was the lack of response to my question of parking availability. I’m glad we opted not to rent a car and used the Turibus bus service to tour around it was easy and convenient. I would definitely stay here again.
Nancy
Stayed 3 nights in May 2024
Verified
8/10 Good
Jacqueline
26 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our family of 3 really enjoyed our stay at Grand Chapultepec. The security staff were friendly and helpful as were the front desk staff. Our room was clean and recently renovated. The neighborhood is walkable with many food options. It is also a short walk to the attractions in Chapultepec Park. I would recommend this hotel.
Jacqueline
Stayed 8 nights in Mar 2024
Verified
10/10 Excellent
Hamid
23 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
This is the first time that I stated at this place. I absolutely loved it. The place is very clean, safe, secured and accessible. I got room service every day. Staff are super friendly. I will be going back in June to stay for two weeks.
Hamid
Stayed 5 nights in May 2024
Verified
10/10 Excellent
Bingyu
21 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Need more towels change. But everything else is very good and worth the money.
Bingyu
Stayed 5 nights in Feb 2025
Verified
10/10 Excellent
Annie
22 Mar 2024
Liked: Cleanliness, room comfort, communication
Friendly and very helpful employees. Safe area, great coffee shop next door. Walking distance from many stores and attraction. We do not speak spanish and I was able to communicate with google translate. Some employees were speaking a bit of English. Internet connection was good so I could work all day in my room.
Annie
Stayed 4 nights in Mar 2024
Verified
4/10 Poor
Keri
1 Oct 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff were friendly and helpful throughout stay. Unfortunately there was serious construction work on our floor between 7:30am to 8:30pm which didn't make it a peaceful or relaxing stay. The gym is basic and power went out after 7mins on the treadmill. Thankfully in a great location with park nearby for outside exercise.