Hotel Vía la Villa, in the city center, offers a contemporary retreat with practical amenities like in-room WiFi and luggage storage. Its proximity to La Raza Medical Center is convenient for medical appointments.
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Frequently asked questions
Is Hotel Vía la Villa pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel Vía la Villa?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Vía la Villa on 23 May 2026 start from NZ$109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel Vía la Villa?
Limited spots are available.
What time is check-in at Hotel Vía la Villa?
Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Hotel Vía la Villa?
Checkout is at noon.
Where is Hotel Vía la Villa located?
Located in Gustavo A. Madero, this hotel is within 3 mi (5 km) of Basilica of Our Lady of Guadalupe, La Raza Medical Center and Metropolitan Cathedral. National Palace and Zócalo are also within 3 mi (5 km). Bondojito Station is 12 minutes by foot and Valle Gomez Station is 14 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
7.6
Location
8.0
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 174 out of 369 reviews
10 - Excellent
174
Rating 8 - Good. 93 out of 369 reviews
8 - Good
93
Rating 6 - Okay. 46 out of 369 reviews
6 - Okay
46
Rating 4 - Poor. 24 out of 369 reviews
4 - Poor
24
Rating 2 - Terrible. 32 out of 369 reviews
2 - Terrible
32
Reviews
Verified
6/10 Okay
Alexis
10 Apr 2026
Liked: Cleanliness
Disliked: Amenities
Hot tub hot but a lot of hair in it. Plenty of shops and restaurants near by. Decent place to stay.
I give it 5 stars because the hotel does its job. The room and building are clean. The staff was attentive and helpful. And the room is quiet and dark to rest. There's AC, a comfy bed, a TV with apps, a small safe, a table and 2chairs to eat, and the room has a modern look. All for a reasonable price. The bathroom can a lack a bit of privacy but you pay for what you get and I think this hotel gives more for what you pay.
This is a hidden gem. Low price, cleanliness, modern, good staff, what more can you ask for. I've stayed at this hotel 2 times now and it has been great. I didn't expect anything luxurious but what I did expect was a clean and convenient option and they exceeded. Thank you so much for your service.
this hotel is very close to airport, no need to pay extra. This is very modern and comfortable, maybe outside the rooms need a better carpet but this is 99/100
I love the staff , especially Angelica because She is very nice and friendly , i going to try to return in two days again . By the way , They didn't mention about the Air condition but they have that service . Another good point . I recommended this Hotel .
This is a 2 star property all day and only stay if you need for short transit. It is not far from the airport. Hotel is decent and quite clean. But staff is terrible and barely speak English. they have very little amenities (no ice machine, no microwave, no coffee).
There is plenty of decent dining (mostly fast food). location is good cause it is not too far from central area.
This hotel was located close to where we needed to be at so it seemed like the perfect fit. It has great pictures and was probably an amazing place when it was built.
However at this time it is dirty and deteriorated with shredded towels, dirty hallways, our room had a broken door lock, the TV did not work, there was only an outlet on one side of the bed and it did not work. No wash cloths, very noisy, no blanket on the bed, the heat didn’t work…only blew cold air. Just not great.
The first room I got smelled like sewage. They changed my room after I commented and it was better but it had a lingering aroma. The staff was generally okay but the front office seemed annoyed that a guest was present. Besides that-the room was clean enough and I was able to rest.
I booked this hotel because it was advertised as being close to the Basilica of Guadalupe, but it’s definitely not a 20-minute walk. it took me at least 30 minutes. On the plus side, there’s a Walmart, a Chili’s, and plenty of food options nearby.
However, the experience inside the hotel was disappointing. The hallway to my room was dark, which didn’t feel safe, especially since I was traveling alone. I usually leave the TV on when I sleep, and I KNOW I fell asleep to Harry Potter. I was shocked to wake up around 2 or 3 AM to explicit adult content playing on the TV, completely inappropriate and unsettling.
The condition of the room wasn’t great either. The floor was missing some wood, and the bathroom door was chipped. When I first checked in, the woman at the front desk saw me walk in but walked away as if she hadn’t. I know she saw me because I caught her moving. Later that evening, I said “good night” to another staff member and didn’t even get a response.
I only stayed here to sleep, and thankfully it was just for two nights. I would not recommend this place to friends or family. I even looked for nearby hotels I could suggest instead, but the ones I saw didn’t have visible names — just signs that said “Hotel,” which didn’t help.