Skip to main content
Aparthotel

Alteza Polanco

4.0 star property

Choose dates to view prices

Alteza Polanco offers an upscale yet welcoming atmosphere just steps from Plaza Polanco. Guests can relax in outdoor treatment areas or dine at the on-site restaurant. The property provides free in-room WiFi and luggage storage, with attentive staff ready to enhance the visit.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Spa
  • Gym

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Espresso maker
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Espresso maker
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Espresso maker
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite, 1 Queen Bed, Exterior View

Master Suite, 1 Queen Bed, Exterior View

Master Suite, 1 Queen Bed, Exterior View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite, 1 Queen Bed, Interior View

Master Suite, 1 Queen Bed, Interior View

Master Suite, 1 Queen Bed, Interior View

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Exterior View

Suite, 1 Queen Bed, Exterior View

Suite, 1 Queen Bed, Exterior View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

You may also like

Ad
Junior Room

St Isidro Suites Corporate Housing SPA & Wellness Center

Miguel Hidalgo
  • Spa pool
  • Breakfast included
  • Spa
  • Pet-friendly
9.2 out of 10, Wonderful, 1,002 reviews
St Isidro Suites Corporate Housing SPA & Wellness Center
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Polanco, a neighbourhood in Mexico City, Alteza Polanco is in the entertainment district. Jumex Museum and Soumaya Museum are cultural highlights, and travellers looking to shop may want to visit Plaza Polanco and Plaza Carso Shopping Center. Don't miss out on a visit to Acuario Inbursa. Visit our Mexico City travel guide
View more Aparthotels in Mexico City
Map
Blas Pascal No. 111, Mexico City, 11510

What's nearby

  • Avenida Presidente Masaryk and Moliere street signs in Polanco, Mexico
    Avenida Presidente Masaryk
    7 min walk - 0.6 km
  • Antara Polanco
    Antara Polanco
    12 min walk - 1.0 km
  • Aerial view of the Soumaya Museum, Mexico City, Mexico
    Soumaya Museum
    12 min walk - 1.0 km
  • Plaza Polanco
    1 min walk - 0.1 km
  • Plaza Carso Shopping Center
    10 min walk - 0.9 km

Getting around

  • Polanco Station
    3 min drive
  • Mexico City Buenavista Station
    8 min drive
  • Benito Juarez International Airport (MEX)
    30 min drive

Restaurants

  • La Casa de Toño
    3 min walk
  • Vips
    1 min walk
  • Tierra Garat
    1 min walk
  • Regma Express
    3 min walk
  • Jimmy Boy café bistro
    2 min walk

About this property

Alteza Polanco

A restaurant, a fitness centre and self parking are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, massage/treatment rooms, conference space and concierge services are on-site. Each apartment offers free WiFi, room service and a flat-screen TV with cable channels. Additional amenities include an espresso maker, in-room massages and a hairdryer.
Alteza Polanco offers 70 air-conditioned accommodations with espresso makers and a safe. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Mexico City aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages and sports massages.

Similar properties

Junior Room
St Isidro Suites Corporate Housing SPA & Wellness Center
  • Spa pool
  • Breakfast included
  • Spa
  • Pet-friendly
9.2 out of 10, Wonderful, 1,002 reviews
St Isidro Suites Corporate Housing SPA & Wellness Center
Compare similar properties

Property amenities

Pool/Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Outdoor treatment areas
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (USD 10 per night)
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)

Food and drink

  • Espresso maker

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 21 per person
  • A restaurant
  • Limited room service

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • 40-inch flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 474 square feet of conference space
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 70 units
  • 8 floors
  • Banquet hall
  • Built in 2014

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 21 per person
  • Airport shuttle fee: USD 70 per vehicle (return)
  • Covered self-parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Alteza Polanco Hotel
Alteza Hotel
Alteza Polanco
Alteza Polanco Hotel
Alteza Hotel
Hotel Alteza Polanco Mexico City
Mexico City Alteza Polanco Hotel
Hotel Alteza Polanco
Alteza Polanco Mexico City
Alteza

Frequently asked questions

Is Alteza Polanco pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Alteza Polanco?

Self-parking is available for USD 10 per night. Limited spots are available.

What time is check-in at Alteza Polanco?

Check-in begins at 3 PM.

What time is check-out at Alteza Polanco?

Checkout is at noon.

Does Alteza Polanco provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 70 per vehicle applies.

Where is Alteza Polanco located?

Located in Polanco, this aparthotel is within a 10-minute walk of Plaza Polanco and Plaza Carso Shopping Center. Antara Polanco and Acuario Inbursa are also within 15 minutes. Polanco Station is 29 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Alteza Polanco Reviews

8.6

Excellent

9.2

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 337 out of 651 reviews
Rating 8 - Good. 190 out of 651 reviews
Rating 6 - Okay. 83 out of 651 reviews
Rating 4 - Poor. 28 out of 651 reviews
Rating 2 - Terrible. 13 out of 651 reviews

Reviews

10/10 Excellent

Marised

La limpieza y el restaurante
Stayed 1 night in Feb 2026

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo estuvo muy bien
Stayed 1 night in Jan 2026

10/10 Excellent

Nora Itzel

Buena ubicacion y la cama muy cómoda, sin ruido y limpio
Stayed 1 night in Feb 2026

10/10 Excellent

KATHERINE MARIE MENDIZABAL

Liked: Cleanliness, amenities, property conditions & facilities, communication
Habitaciones limpias y en perfecto estado
Stayed 4 nights in Dec 2025

10/10 Excellent

MARIA EUGENIA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Está cómoda y limpia y nos quedo a 7 minutos del centro Banamex. El personal muy amable y cordial. Me gusta mucho la opción
Stayed 1 night in Dec 2025

10/10 Excellent

Xochitl

Liked: Cleanliness, property conditions & facilities, communication
Todo fue perfecto y el personal demasiado amable muy grato hospedarse ahí
Stayed 2 nights in Dec 2025

10/10 Excellent

roberto

Liked: Cleanliness, amenities, property conditions & facilities, communication
Habitación impecable, la cama super. El personal muy amable y atento
Stayed 1 night in Dec 2025

10/10 Excellent

Ismael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente lugar
Stayed 1 night in Nov 2025

6/10 Okay

Virginia

Disliked: Amenities
No breakfast and they let us wait until 3:10 to check in.
Stayed 1 night in Nov 2025

6/10 Okay

alejandro

Liked: Cleanliness, property conditions & facilities
Habitación muy fría, me llevaron calentador y me ayudó mucho. Cerca de todo en Polanco
Stayed 1 night in Nov 2025

10/10 Excellent

TOMASZ

Liked: Cleanliness, property conditions & facilities, communication
Nos encantó la estancia, las condiciones del hotel y la amabilidad del personal.
Stayed 1 night in Nov 2025

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo excelente
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelent service
Stayed 1 night in Oct 2025

10/10 Excellent

Paulo Martin

Liked: Cleanliness, communication
Personal amable, registro rapido
Stayed 1 night in Nov 2025

10/10 Excellent

Gretel

Liked: Cleanliness, property conditions & facilities, communication
The hotel staff was friendly. Hotel was very modern. The room was spacious and tastefully decorated. Nice bath products. The entire place was very well kept and super clean. It is located on a quiet side street. The complimentary breakfast was lovely and fresh and offered healthy choices.
Stayed 6 nights in Oct 2025

10/10 Excellent

Zeila

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing service, excellent location
Stayed 3 nights in Oct 2025

10/10 Excellent

LARIZZA

Liked: Cleanliness, amenities, communication
habitación amplia, personal muy amable y muy buena ubicación.
Stayed 1 night in Oct 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good service, especially the bellboy Raul! He is the best
Stayed 3 nights in Oct 2025

6/10 Okay

Rafael

Liked: Cleanliness, property conditions & facilities, communication
La toallas a pesar de estar limpias, el olor es algo desagradable
Stayed 4 nights in Oct 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, room comfort, communication
Solid. Good location.
Stayed 3 nights in Sep 2025

10/10 Excellent

cesar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Está bien
Stayed 1 night in Sep 2025

10/10 Excellent

ION

Liked: Cleanliness, amenities, property conditions & facilities, communication
En general bien
Stayed 1 night in Sep 2025

10/10 Excellent

Jorge Esparza

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ubicación sobretodo
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort, communication
Fue una mala experiencia en general y en todos sentidos
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael Curtis

Liked: Cleanliness, amenities, property conditions & facilities, communication
They finally have king size beds
Stayed 7 nights in Aug 2025