Family Apartment, 2 Bedrooms
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Reviews of Pinedale Lodge & Apartment

3.5 out of 5
Pinedale Lodge & Apartment
11 Alford Street, Methven

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 29 reviews" "
Rating 8 - Good. 7 out of 29 reviews" "
Rating 6 - Okay. 2 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

4/10 Poor

Guy

Travelled with group
Disliked: Amenities, property conditions & facilities
Location was about a 10min walk to the township , 1/3 rd of a toilet roll offered only for 3 ladies for 2 nights. Tried calling the number but no one picked up and no one replied to our left messages. Rubbish communication and would NOT stay again there are better options.
Stayed 2 nights in Oct 2023

2/10 Terrible

Nahdia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Property was quite rundown, fence missing panels, chipping paint and just seemed old. We had to retrieve the key from a lockbox on the fence that was positioned right behind the rubbish bins, all of which were overflowing with extra boxes of rubbish scattered around the bottom. I could only just reach the lockbox without moving the bins, the lockbox was also quite difficult to open. It was a very off putting start. We then made our way inside and were immediately disappointed! Did not look at all like the photos, smaller than expected and just seemed neglected. One of the tap handles in the kitchen had come off, a cupboard door was broken and there was a glass of some substance left next to the microwave. The beds were very haphazardly made, no care taken to make them presentable. The bathroom was also very small! I attempted to sign into wifi only to get the message that the service wasn’t available due to an outstanding bill! It was at this point we decided we couldn’t stay there, I had a baby and it just didn’t seem comfortable or safe. I attempted to contact the number provided but had no answer. I have also messaged them and have still had no response. Very disappointed in this property!
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Long weekend away
Not sure how this property got a high rating?! On arrival the whole property just looks run down and neglected. Our unit was ok, but lacked basic things like wine glasses and teaspoons among other things. The shower was great and it was quiet ( we had the whole property to ourselves) but there wasn’t much else going for it! Sadly we won’t be staying again and wouldn’t recommend it to others either
Stayed 2 nights in Apr 2023

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very cute and cosy. Everything you need. Great location close to cafes, supermarket and dining options.
Stayed 2 nights in Mar 2022
Response from Reservations Manager on 7 Apr 2022
Thank you for your feedback. We hope you enjoyed your stay and look forward to you coming back again.

10/10 Excellent

Marisa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was small but tidy, quiet and well equipped.
Stayed 5 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property! Was really cool and cozy. Did not like as soon as we walked out the door the cleaner went straight in, just made us feel abit rushed. We checked out at 9.40. Would stay there again though :)
Stayed 2 nights in Apr 2021

8/10 Good

Dave

Travelled with group
Liked: Cleanliness, room comfort
Very good
Well located and comfortable, within easy walking distance of shops etc.
Stayed 2 nights in Mar 2021

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2020

10/10 Excellent

Priscila, Queenstown

Travelled with group
Liked: Amenities
If you’re looking for a place to crash after a day on the slopes, this is perfect. Very cozy apartment close to Mt Hutt.
Stayed 3 nights in Jul 2020

8/10 Good

Saad

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overnight accommodation
Peaceful and quiet accommodation, family-friendly. Some furniture and appliances need updating.
Stayed 1 night in Feb 2020

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Clare on 7 Nov 2018
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Brooke, Halkett, Christchurch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean and lovely. Clare was super friendly, and great with the check in time, and was very generous with letting us check out later the next day. Apartment was very accomodating and a close walk to the town centre! Will be back next year for sure! Would defiantly recommend this place!
Stayed 1 night in Oct 2018
Response from Clare on 7 Nov 2018
Thank you so much! Can't wait to see you again.

10/10 Excellent

P, Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment Very well equipt and cosy zitting room and kitchen. We enjoy the stay in the Pinedale apartment. W &P
Stayed 2 nights in Oct 2018
Response from Clare on 7 Nov 2018
Thank you!

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Clare on 7 Nov 2018
Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Independent apartment close to the slopes
Clean, warm, very well equipped with everything you need for a family holiday.
Stayed 6 nights in Jul 2018
Response from Clare on 8 Aug 2018
Thank you for your kind words! We hope to see you again.

8/10 Good

Tracey, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garden Flat at Pinedale lodge
This flat was perfect for our family. Little touches like sharp knives, extras tea towels, a matrice in the porter cot and gorgeous cozy knee rugs made our stay far more comfortable. Simple things that most accommodations get wrong.
Stayed 7 nights in Jul 2018
Response from Clare on 8 Aug 2018
Thank you for your kind words. We hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very homely and comfortable
When we first arrived at the accomodation it appeared deserted, not a nice feeling at the end of a very long day. We looked around and finally my husband spotted a very tiny sign on the front door stating to phone a mobile upon arrival. We did and Claire came and opened up our room for us...it didn't look like much from the outside, however inside it was bliss. One small criticism...always check each rubbish bin...the toilet rubbish hadn't been emptied.
Stayed 1 night in Apr 2018
Response from C on 10 Apr 2018
Thank you very much for staying with us and kind words. I'm so sorry about that and will make sure it never happens again. We hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & cosy
Nice & cosy apartment.. only one issue. Bathroom is too small.
Stayed 1 night in Mar 2018
Response from C on 10 Apr 2018
Thank you for your review. We hope to see you again.

10/10 Excellent

Surya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great appartment
(Appartment) + nicely refurbished + good, functional kitchen + very affordable + comfy sofa + small DVD collection in room + good mattress + small garden with fresh fruit and herbs available for use - wifi coverage is not 100% in all corners - bathroom is very cramped
Stayed 1 night in Jan 2018
Response from Clare on 30 Jan 2018
Thank you for your kind comments and feedback. We will look into getting the wifi boosted. We hope to see you again.

8/10 Good

John, Paris

Liked: Cleanliness
The Apartment is comfortable but you have to clean
Comfortable accommodation in Methven but we were surprised to learn we had to clean up or would be charged extra. Not just the dishes but vacuuming, bathroom, toilet, shower. ..the lot. Dining table in a very small entrance. Well equipped kitchen and washing machine in the apartment.
Stayed 2 nights in Jan 2018
Response from C on 28 Jan 2018
Thank you for your feedback and comments. Just to clarify you only get charged for cleaning if it is left in an unreasonable state, just like any accommodation provider would.

10/10 Excellent

Paula, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Lovely set up, had everything we needed and more for a comfortable stay.
Stayed 1 night in Nov 2017
Response from Clare on 30 Nov 2017
Aw thank you very much! We hope to see you again.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay
Very comfortable apartment with all required including oven, hob, dishwasher and washing machine.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent stay nice, clean and cosy....friendly staff

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Was clean and tidy but no real character. A little too modern with no real warmth. Had everything you could possibly need though. Nice kitchen. Kitchen was a little dirty in arrival.

10/10 Excellent

kiran, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nice appartment in quite neighbourhood. The place is well equiped, kitchen had all required things and my life's enjoyed backyard and toys.

8/10 Good

Sieglinde

Liked: Property conditions & facilities
Key safe needs to be explained. Even so it's clean, the furniture gives some worn down image. Tableware is also on this level where it should be replaced. The WiFi works really slow and does not work, if you want to download something. Otherwise the apartment is in a very quiet area, which is good for sleeping. area

10/10 Excellent

JacintaLau, Hong Kong

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
屋內活動空間充裕，地方整潔，備有完善廚房，雪櫃，爈頭，焗爈，餐具等設備齊全，非常適合煮食。大約4分鐘車程可到附近小鎮，小鎮有藥房, 餐廳，超巿，油站等，非常方便。後院還有一棵蘋果樹，環境舒適，值得再次入住。
Stayed 3 nights in Mar 2020