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"The location of this property was beautiful. Our room was beautiful. All of the amenities were amazing. We had a really great time. We were sad to leave Sorrento."

"The rooms were heavily scented Even though balcony windows were open had to sleep in bathroom with closed doors The air conditioning stopped from 12:00 to 6 am "

"Breakfast was good, room was kept cool."

"Amazing view and helpful staffs"

"Marco was super friendly and helpful. Great stay."

"We loved this hotel and consider the location to be perfect as a base camp for exploring Naples. and beyond. The room was super quiet, staff was available and helpful, and the area felt quite safe. We stayed 5 nights and were very happy we chose this place."

"Excelsior Hotel's historic past and fabulous corner location makes it a wonderful place to enjoy the heart of Naples. The rooms are beautifully renovated, some with a tiny balcony overlooking the bay of Naples, are lovely. The hotel's roof-top bar has my favorite panoramic view of Vesuvius, Sorrento and Capri. A wonderful place to enjoy a relaxing moment after a day of touring."

"The breakfast itself was fine. But the breakfast room was hot and claustrophobic with the doors and curtains closed. "

"Perfect breakfast, rooms very clean and staff great. Need to use plastic glasses only in pool area, a few broken glasses/bottles left glass shards on tile for a couple days and not cleaned up."