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Reviews of Hotel Lac d’Orient

3 out of 5
Hotel Lac d’Orient
7, Rue de la Basse Bataille, Mesnil-Saint-Pere, Aube

Reviews

9.2

Wonderful

Rating 10 - Excellent. 133 out of 218 reviews" "
Rating 8 - Good. 71 out of 218 reviews" "
Rating 6 - Okay. 11 out of 218 reviews" "
Rating 4 - Poor. 3 out of 218 reviews" "
Rating 2 - Terrible. 0 out of 218 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop over on way to Alps. Very clean
Stayed 1 night in Feb 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very clean. Great stop-over on way to Alps… but clearly they have access to a large lake & water sports
Stayed 1 night in Feb 2024

10/10 Excellent

doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop over with pool
Good stop over when travelling south, great pool and hot tub, short walk to great restaurant La Bellvedere. Good spacious 2 bed units
Stayed 1 night in Feb 2024

8/10 Good

Elodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing family stay
Very easy check in, lovely grounds The pool area with jacuzzi and sauna was very clean, relaxing and enjoyable. It was not very busy. Our flat was very comfortable and quite spaceous. The beds and bedding were very confortable There was a little kettle with 2 instant coffee in a room of 4 (3adullts), it would have been nice to have at least a coffee each. We really enjoyed our stay and will recommend the place
Stayed 1 night in Dec 2023

10/10 Excellent

GD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Mr Ian

Stayed 1 night in Sep 2023
Response from La réception on 24 Sept 2023
Merci pour votre note en espérant vous revoir.Cordialement

6/10 Okay

Ciaran, Bollington

Travelled with family and small children
Liked: Cleanliness
Decent property but make sure to arrive in season otherwise it’s seriously quiet. We have kids and there wasn’t much going on. Facilities are pretty good. Bit of an abrupt chef in the morning. Receptionists and maintenance team were friendly. Rooms are okay.
Stayed 2 nights in Aug 2023
Response from The reception on 24 Sept 2023
Hello, thank you for your feedback.Sincerely

10/10 Excellent

Richard

Stayed 1 night in Jul 2023

10/10 Excellent

ROCHINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In a nice rural area
Stayed 2 nights in Jul 2023

10/10 Excellent

MARTIN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not what we expected - a very nice collection of rooms in small houses in nicely kept grounds. Close to the lake - access through a gate and walk for about 300m. Excellent restaurant
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Good location
Looks like a retirement village but rooms very modern. Customer service could have been better
Stayed 1 night in Jun 2023

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a really lovely stay. Would recommend
Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointing experience.
The restaurant menu was different from the one online, which I had previously emailed to confirm was correct. We also had to book a table in advance, which we did, two days before our visit. The online version of the menu had 5 starters and 4 desserts. Only two starters were available: one we couldn't eat due to our dietary requirements. The other, which we had, was incredibly rich and not really to our taste. The main course was limited. The two choices we would have preferred were unavailable. The option we chose (cod) was barely edible. The fish didn't taste fresh and was over-cooked. The vegetables were also not fresh: either frozen or out of a can. There were 2 choices for dessert, only one from the online menu. I ordered a glass of Sauvignon Blanc, my order was taken but I was then told that they only had sweet white wine. They had no draft beer. This was more like Butlins than a restaurant in France. I expected better, especially as the meal was not cheap. The rooms are in little chalets spread around the site which is pleasant enough with grass, surrounded by trees. The bedroom was small but clean and did have a fridge and a kettle. It had a cold tiled floor in bedroom, so it's advisable to bring slippers or flip flops to avoid cold feet. The wet room water from the shower leaked into the bedroom. The floor in the wet room is clearly not engineered correctly to drain properly. I had to wait to check out as the receptionist was away from reception.
Stayed 1 night in Apr 2023
Response from hclo on 10 Apr 2023
Good afternoonwe thank you for your appreciationwe are so sorry to learn that your trip was not good enoughbest regardsthe direction

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An overnight stay . A welcome break to a long drive a swim sauna and walk by the lake. Lovely peaceful enviroment
Stayed 1 night in Feb 2023
Response from la direction on 2 Mar 2023
thank youSee you soonBest regards

10/10 Excellent

Andrew

Stayed 1 night in Feb 2023
Response from la direction on 2 Mar 2023
merci

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from hclo on 12 Jan 2023
mercila reception

10/10 Excellent

Honami

Stayed 1 night in Dec 2022
Response from hclo on 12 Jan 2023
mercila direction

6/10 Okay

Suzanne

Travelled with partner
Liked: Cleanliness
The restaurant only offered à ‘Plat du jour’ menu with no alternative. This wasn’t very helpful as I am a vegetarian. We had to drive some distance to find a restaurant that was open. The pool was nice, but everything else was a bit shabby.
Stayed 1 night in Sep 2022

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a decent value hotel for an overnight or short stay, especially, I think,if you have children. Although ours have long since flown the nest, there were plenty of families staying. The indoor swimming pool and small play area were popular with children. It's a complex, rather than a one building hotel, with small chalets containing a couple of rooms. Our room, for two people was fine for us. Not very big, but had a comfortable bed, and wet room with a decent shower. The room was impeccably clean. We did have breakfast on one occasion. A typical continental one, costing 11 euros. The hotel is close to the lake and beach, which again, is ideal for children.
Stayed 3 nights in Aug 2022

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Zoé on 27 Aug 2022
Merci pour votre appréciation.A bientôt.La réception.

8/10 Good

Michael

Stayed 1 night in Apr 2022

10/10 Excellent

Tim

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Modern, clean, friendly - great facilities and breakfast!
Stayed 1 night in Feb 2022
Response from The Reception on 22 Feb 2022
Many thanks for you appreciation ! Hope to see you soon at Alba Hôtel-club du lac d'Orient !

10/10 Excellent

Eva

Stayed 1 night in Feb 2022
Response from La Réception on 22 Feb 2022
Merci beaucoup pour vos appréciations !

8/10 Good

Ben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds, rooms and pool were lovely, but unfortunately we didn’t get to sample the restaurant as service didn’t start until 19:30 which was far too late with small children.
Stayed 1 night in Jan 2022
Response from The Reception on 1 Feb 2022
We are sorry to hear that your stay did not go in the best conditions! Thank you for your return, we take into account all the remarks that can allow us to improve our welcome!

10/10 Excellent

bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfull holiday region
very nice place, rooms are in fact bungalows. perfect spot for holiday. cycling regio at 100%
Stayed 1 night in Nov 2021
Response from La Réception on 8 Dec 2021
Big thanks for your appreciations. We are committed to providing the best possible hospitality to our customers. Thank you again and see you soon at the Hôtel Club du Lac d'Orient.

10/10 Excellent

Simone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover
Good place for a stop over to break up a long journey, the rooms were clean with loads of space and very warm we stayed at the end of October so temperatures were cold at night but the room stayed toasty. There were some negatives Restaurant closed on Sunday- not many place open nearby to get food No fridge in the room Only 1 member of staff spoke English Breakfast was very expensive- we went to a lovely bakers instead Positive points Really clean Pool was great and really clean I would stay again to break up a long journey
Stayed 2 nights in Oct 2021
Response from La Réception on 8 Dec 2021
Big thanks for your appreciations. We are committed to providing the best possible hospitality to our customers. We take your comments into account. Thank you again and see you soon at the Hôtel Club du Lac d'Orient.

8/10 Good

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine. As an overnight stop, en route to the Alps, it had everything we needed…except a fridge!
Stayed 1 night in Aug 2021
Response from La Réception on 8 Dec 2021
Big thanks for your appreciations. We are committed to providing the best possible hospitality to our customers. We take your comments into account. Thank you again and see you soon at the Hôtel Club du Lac d'Orient.

8/10 Good

Alexandre

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zen
Stayed 1 night in Feb 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour à quelques minutes du Lac
Très bon séjour dans cet hôtel avec de belles prestations
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Maria-Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jerome

Stayed 1 night in Oct 2023

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Charlène

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Dec 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Très calme, chambres confortables et spacieuses Personnel très aimable Bon restaurant
Stayed 1 night in Nov 2023

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne étape à l'hotel Lac d'Orient
Excellent ensemble hotelier. Bien placé. Petit déjeuner excellent. Endroit calme. Chambre très confortable, bon wifi, très bon lit. J'y reviendrai très certainement si je suis dans le coin.
Stayed 1 night in Oct 2023

6/10 Okay

Alain

Stayed 2 nights in Nov 2023

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

MONIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reposant
Stayed 2 nights in Oct 2023

8/10 Good

Laetitia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

sabine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À refaire...
Le personnel est très aimable. Très bien placé pour une balade au Lac d'Orient. À 20 a 30 minutes de Nigloland. Nous n'avons pas pu profiter des services proposés mais nous ne manquerons pas de refaire une réservation.
Stayed 1 night in Oct 2023

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
zeer tevreede
Stayed 1 night in Oct 2023

10/10 Excellent

Evelyne

Stayed 1 night in Oct 2023

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chouette hotel. L'environnement est super beau. Je reviendrais sans hésiter
Stayed 1 night in Sep 2023

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023