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Wyndham Merida

4.0 star property
Luxury hotel with full-service spa and 24-hour fitness centre

Choose dates to view prices

Near the U.S. Consulate Merida and Cacao Chocolate Museum, Wyndham Merida offers an upscale retreat with local cuisine at La Casona and drinks at the poolside bar. Enjoy a coffee shop, garden with sun loungers, and a pool for unwinding after spa treatments.
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Parking included
  • Room service
The current price is NZ$154
includes taxes & fees
23 Nov - 24 Nov

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
HDTV
Premium bedding
Pillow-top bed
Down duvet
Blackout curtains
Hairdryer
Rainfall showerhead
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(10 reviews)

Highlights

Air conditioning
HDTV
Premium bedding
Pillow-top bed
Down duvet
Blackout curtains
Hairdryer
Rainfall showerhead
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
HDTV
Premium bedding
Pillow-top bed
Down duvet
Blackout curtains
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Abolengo)

Standard Room, 1 King Bed (Abolengo)

Standard Room, 1 King Bed (Abolengo)

8.0 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
HDTV
Premium bedding
Pillow-top bed
Down duvet
Blackout curtains
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Abolengo)

Standard Room, 2 Double Beds (Abolengo) | Bathroom

Standard Room, 2 Double Beds (Abolengo)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
HDTV
Premium bedding
Pillow-top bed
Down duvet
Blackout curtains
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Kitchenette
Full-sized fridge/freezer
Minibar (some free items)
HDTV
Premium bedding
Pillow-top bed
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
HDTV
Premium bedding
Pillow-top bed
Down duvet
Blackout curtains
Hairdryer
Rainfall showerhead
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
HDTV
Premium bedding
Pillow-top bed
Down duvet
Blackout curtains
Private bathroom
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Av. Colon, Esquina Calle 6 No. 505A, Mérida, YUC, 97000

What's nearby

  • Yucatan International Convention Center - 6 min walk - 0.6 km
  • U.S. Consulate General Mérida - 11 min walk - 1.0 km
  • Paseo de Montejo - 13 min walk - 1.1 km
  • Mérida Cathedral - 7 min drive - 2.6 km
  • Yucatán Siglo XXI Convention Center - 17 min drive - 7.2 km

Getting around

  • Teya-Merida Station - 28 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 19 min drive

Restaurants

  • ‪Pimientos Rojos - ‬4 min walk
  • ‪La Pigua - ‬9 min walk
  • ‪Puruxón Cauich - ‬7 min walk
  • ‪Wyndham Mérida - ‬1 min walk
  • ‪Papis Mérida - ‬3 min walk

About this property

Wyndham Merida

Luxury upscale hotel near Yucatan International Convention Center
Located close to U.S. Consulate General Mérida and Cacao Chocolate Museum, Wyndham Merida provides a poolside bar, a terrace and a coffee shop/cafe. Treat yourself to a deep-tissue massage, a body treatment or a facial at Tikil'um Wellness Spa, the on-site spa. The on-site local cuisine fine-dining restaurant, La Casona, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a library.
Other perks include:
  • Swimming pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an outdoor pool
  • Luggage storage, tour/ticket information and meeting rooms
  • Guest reviews give good marks for the helpful staff
Room features
All 100 rooms have comforts such as premium bedding and laptop-compatible safes, as well as perks such as free WiFi and air conditioning.
Extra amenities include:
  • Recycling and LED light bulbs
  • Designer toiletries and hairdryers
  • 42-inch HDTVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

The property is a member of Historic Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: MXN 350 for adults and MXN 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Casona

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (248 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (94 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 250 for children
  • Airport shuttle fee: MXN 300 per room (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Wyndham Merida Hotel Mérida
White Town Hotel Merida
White Town Merida
Wyndham Merida Hotel
Wyndham Merida
Wyndham Merida Mérida
Wyndham Merida Hotel
Wyndham Merida Mérida
Wyndham Merida Hotel Mérida

Frequently asked questions

Does Wyndham Merida have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Wyndham Merida?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Wyndham Merida on 23 Nov 2025 start from NZ$153.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wyndham Merida pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wyndham Merida?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Wyndham Merida?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Wyndham Merida?

Checkout is at noon.

Does Wyndham Merida provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 300 per room applies.

Where is Wyndham Merida located?

Located in García Ginerés, this luxury hotel is within a 15-minute walk of Yucatan International Convention Center, Paseo de Montejo and U.S. Consulate General Mérida. Cacao Chocolate Museum and Mérida Cathedral are also within 2 mi (3 km).

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Reviews

Wyndham Merida Reviews

8.0

Very good

8.2

Cleanliness

8.6

Location

8.4

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 443 out of 1006 reviews
Rating 8 - Good. 290 out of 1006 reviews
Rating 6 - Okay. 120 out of 1006 reviews
Rating 4 - Poor. 75 out of 1006 reviews
Rating 2 - Terrible. 78 out of 1006 reviews

Reviews

8/10 Good

Tracey Everett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service provided by the entire staff was impeccable! Thank you for answering our questions and making great suggestions on activities and sights to see.
Stayed 5 nights in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great vibes - staff was amazing! Will definitely stay here again next time I visit Merida.
Stayed 6 nights in Sep 2024

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the comfy beds, starbucks on site, and the staff is really friendly and helpful
Stayed 1 night in Jun 2023

10/10 Excellent

Eneida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean family place walking distance to bar and restaurants and stores
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 14 nights and I have great things to say about the property and the staff. This is a model property for every other hotel in my opinion. Everyone was pleasant and guest focused. Super experience!
Stayed 14 nights in Dec 2024

6/10 Okay

JORGE

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
What I didn't appreciate was that it was old, the sheets and pillows smell, particularly the bathroom was a bit old and the shower floor was a little dirty, some fungus
Stayed 2 nights in Nov 2024

6/10 Okay

Scott

Liked: Staff & service
This was a very mid hotel. Nothing special, restaurant food was below average. The staff was above average. The room was below average
Stayed 3 nights in Jan 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
The maintenance of the facility could be improved. For example, the smoke detector in room was missing but the mount was on the wall. An addition of a bar fridge would be nice for cold beverages.
Stayed 3 nights in May 2023

2/10 Terrible

LUIS FELIPE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Bad experience.

My experience was not as good. Room had several hairs all around the floor and shower, there was also a skein of hair in the bathroom can. Parking is really limited to around 8-10 cars, so you will probably have to park on the street; in that sense information about the hotel is misleading. In other less important things, TV only has open channels, so there’s about 11 to choose from with really low quality of image and content. On the funny side, there are a pair of lamp fixtures just above the head of the beds that I just couldn’t find the switch to turn them off; even taking the general switch card out.. That will be one of life’s mysteries! Staff was kind. Anyway, Wndham hotels are banned for me now.
Stayed 1 night in Apr 2024

4/10 Poor

Miguel

Disliked: Cleanliness
We arrived on Friday at 5 PM. We were told that our rooms would were not ready as they still had to be cleaned and sanitized. We went to dinner, returned at 7:30 PM and were told that our rooms weren’t quite ready. We waited for a bit and then told that our rooms were ready. Upon entering the rooms, they were still dirty. Hair from whomever stayed there previously was still on the bathroom sink. Trash had not been taken out etc. The rooms were not cleaned and the beds were not made the following day either. Tried to call the front desk but the phone in the room didn’t work. Needless to say, we left and found another place after the second day.
Stayed 7 nights in Oct 2021

2/10 Terrible

Felipe

Disliked: Cleanliness, staff & service, property conditions & facilities

I'd caution it. Better options nearby

I caution staying here, while the location is okay and the front desk staff is nice the management is awful. Stayed here in a "suite" The room was not cleaned on arrival ... had a funny smell from one of the bathrooms opened the toilet and you can guess what was still in the toilet from the previous guest stay. I was disgusted and ask to change rooms but this was not offered. The plumbing is bad and the shower doesn't drain. The jacuzzi tub didn't work even after maintenance came. If you think that was it there was no security lock on the door as shown and one of the cleaning staff entered the room late at night without permission while I was sleeping. Things do happen but what makes it worse is nothing was done to rectify these problems. They lied to hotels.com and said I was offered another room. Who would deny a new room with these issues? Will never stay here again the whole place needs an overhaul.
Stayed 9 nights in May 2023

4/10 Poor

CARLOS

Disliked: Cleanliness, amenities
Muy sucio y en pésimas condiciones las habitaciones huelen a humedad
Stayed 1 night in Oct 2025

10/10 Excellent

Miguel Chablé de la

Liked: Cleanliness
Excelente Yesenia la camarista excelente 10 de 10
Stayed 4 nights in Oct 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Sep 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comida muy rica
Stayed 4 nights in Sep 2025

6/10 Okay

Aristides Hurtado

Liked: Cleanliness
Disliked: Amenities
Este hotel necesita mucho mantenimiento, el elevador no funciona, el A/C de la habitación tampoco (nos rehubicaron). Necesitan estar preparados para los apagones, programados o no, necesitan invertir en plantas eléctricas más potentes para que la energía alcance para los A/C. Salvo un empleado de recepción, la atención fue buena.
Stayed 4 nights in Sep 2025

2/10 Terrible

Maureen

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Lovely pool, easy to get into with proper steps. Took 3 rooms before they got it right.
Stayed 1 night in Sep 2025

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 3 nights in Sep 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opción pero debe mejorar la calidad de las toallas, cambiar la grifería de las habitaciones y mejorar la limpieza diaria de la habitación.
Stayed 3 nights in Sep 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Bonita propiedad del hotel y muy accesible
Stayed 1 night in Sep 2025

2/10 Terrible

jesus daniel

Disliked: Cleanliness, amenities, property conditions & facilities
el cuarto tenia bichos, falta de fumigacion , me picaron varios en el cuerpo termine en el doctor, nadie se responsabilizo, lo reporte, solo me cambiaron de cuarto
Stayed 2 nights in Sep 2025

8/10 Good

MARTHA

Liked: Cleanliness, staff & service, amenities
No estaba funcionando el elevador
Stayed 3 nights in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd time staying here. The hospitality is on point and I love the way they assist in helping me practice the language.
Stayed 5 nights in Aug 2025

4/10 Poor

Gerardo

Disliked: Cleanliness, staff & service
El aire acondicionado no funcionaba en una de las habitaciones nos cambiaron de habitación Servicio en general malo
Stayed 3 nights in Jul 2025

8/10 Good

Jaqueline

Liked: Cleanliness, amenities, property conditions & facilities
En general todo bien , la recepción fue muy buena y hospitalaria. Tuve un problema de reserva y fueron muy accesibles y me dieron solución. Muchas Gracias
Stayed 1 night in May 2025