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It was clean and spacious. Breakfast wasn't to write home about. The sausage wasn't fully warmed up, still frozen, didnt have salt and pepper. Staff was great, kitchen/breakfast staff couldn't understand english when asking for more waffle mix or napkins. Would stay here again.
Shannon
Stayed 2 nights in Apr 2024
10/10 Excellent
Mia
Travelled with partner
14 Apr 2024
The rooms are very spacious & clean. We had a wheelchair accessible room and loved the restroom space. It was easy to maneuver my husband’s wheelchair around the entire room. The staff was very kind and friendly. Many restaurants are in the area as well as mall outlets
This place is dirty! The room was not equipped with a proper air conditioning unit. The restroom was dirty it had brown stains all over the walls. The bathtub looked like it hadn’t been cleaned in weeks, water pressure was poor. Felt dirtier after showering.
the hotel stay was fine just the little things like a cricket inside the toilet some sort of mess on the wall by the bath trash can looked like poo and the A/C unit leaking and the lights weren't functioning property, and the phone was working properly to call out with these issues.
Juan Carlos
Stayed 3 nights in Sep 2023
Response from Brittany on 17 Oct 2023
we are very sorry for the inconvenience we will work closely with maintenance to fix the issue.
The only think I’m say I will never stay in this hotel no more my daughter forgot her phone and when I call the front desk they said the lady that they cleaning never return a phone but at first it show the phone (iPhone) show that was on the hotel now it show is in someone house. They should know is a iPhone and we be tracking it
Blanca
Stayed 1 night in Jul 2023
Response from Brittany on 17 Jul 2023
We apologize for the inconvenience; we are addressing the situation with our staff to make sure it doesn't happen again. Once again, we sincerely apologize for the inconvenience.
Hi Agnes thank you for taking your time and answering our survey looking forward to make you happier in your next stay here with us. We are very happy that you find our hotel in a good condition and that you enjoy your staying with us.
Hola Senora Rebecca gracias por tomar su tiempo y llenar nuestro questionario y que le haya gustado todo de nuestro hotel y espearamos verla de nuevo pronto, la esperamos verla pronto hasta luego.
Hola Senora Juana estamos muy contentos que se la haya pasado muy agradable con nosotros en su extancia aqui en nuestro hotel, esperamos volverla aver por aca y muchas gracias por escoger a Quality Inn & Suites.
8/10 Good
Mauricio
Business traveller, Travelled with partner
13 Mar 2023
Liked: Staff & service
The Resturant close by an the shopping
Mauricio
Stayed 1 night in Mar 2023
Response from Tony on 9 May 2023
Hola senor Mauricio que bueno que haya disfrutado su estancia con nosotros aqui en Quality Inn & Suites.
Response from Quality Inn & Suites on 28 Sept 2022
Hi Kristie, Thank you for your feedback, we appreciate your high rating of our hotel and services. We work hard to ensure your stay is a great one! We look forward to your next visit.
Bugs in the bedroom including cockroaches. Was really disappointed for the price they charge me
Rebeca
Stayed 1 night in Sep 2022
Response from Quality Inn & Suites on 28 Sept 2022
Hello Rebeca, Thank you for your feedback. Apologies for any inconvenience you may have endured during your stay. We are looking further into this matter. We hope you give us another opportunity to exceed your expectations in the near future.