Menlo Oaks Hotels, Menlo Park

"We booked it because we needed an airport shuttle. The shuttle stopped running at 11:30pm so we had to pay a taxi $30 to take us there. The room was very clean. Not real big, but big enough to move around. Great pillows and the bed was comfortable. Next morning I took a shower and it was okay. Then my husband went to take his shower and no hot water. In the meantime, I couldn't find the hair dryer. I called the front desk. She said she would notify housekeeping. 20 minutes later I called back and she said I already left a message for housekeeping. Had to go and never got the hair dryer. Had a bagel and cinnamon roll for breakfast. ($13) They heated it, but not enough to even get the middle warm. Shuttle back to the airport was right on time. It's a 3rd party shuttle so there was already people on it when it arrived. We were still able to get a seat."

"Beautifully maintained and high end, worth the price. Soundproof rooms, slept like a rock. "

"Upon arriving plan on 30$ day parking fee. Not mentioned prior to booking . Court yard loud , 5 floor 10 pm loud till 1 pm staff could care less. "

"This hotel is in need of an update. Shuttle service is so poor, we waited an hour at the airport for pickup when the website says every half hour. There were 3 shuttle buses for every other hotel that passed us when we were waiting. No restaurant inside and only three restaurants - all Chinese- within walking distance. Since we had come from Asia for 3 weeks, Asian food was the last thing we wanted. We will not book this hotel again. "

"The only thing that I didn’t like is the hot water was just lukewarm when I took the shower even after letting the water run for a while."

"Awesome courtyard, I liked the evening happy hour. I didn’t like that they trap me for 45$ per day for the parking"

"Promo was clean. Breakfast not goof"

"Overall good "

"Bar was great. Great view of the bay and the jets. Whiskey was perfect. Apps were good. Enjoyed our visit. "