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"The system was down when I arrived and the staff up front was not very friendly. I understand they were probably just stressed but after driving 9 hours for what was supposed to be 7, it didn’t give a good impression. Overall it was clean and comfortable"

"Convenient location to 4th street live, Churchill Downs and the expo center"

"Staff was great and very helpful but property was not as advertised and the amount of pot smoking inside the hotel was just horrendous especially when traveling with young children."

"Me encantó el lugar"

"Unfortunately this hotel is starting to show its age. Room was clean, but starting to show wear. Breakfast was a joke. Hotel was full for a national archery tournament (for teenagers) and they ran out of food, coffee, juice most mornings. One morning there was only biscuits and gravy on the hot table. And only 1 waffle maker which was constantly in use and a waiting line. They need to up staff for the kitchen. I think only 1 person currently. Carpets in the elevator lobby is worn. Only 1 elevator for all guests and service people. We'll probably stay at a different hotel on our next time to the area."

"Outstanding staff! Helpful in every way"

"Did not have breakfast."

"No breakfast. Pretty water. Location good."

"Very nice rooftop pool "