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Reviews of The Peabody Memphis

2.5 out of 5
The Peabody Memphis
149 Union Avenue, Memphis, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 691 out of 1000 reviews" "
Rating 8 - Good. 198 out of 1000 reviews" "
Rating 6 - Okay. 77 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel in every way except not being fully made aware of the service charge being added to my bill until after it had gone through on my card. Bit disappointed as this was not made absolutely clear at time of check in. Can not fault anything else.
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, but... Windows don't open.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Peabody is a fabulous hotel. Very friendly and knowledgeable staff. Great location and wonderful restaurants! Thank You! Rob
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The staff was super nice. The Peabody was very convient for our stay.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! The hotel was decorated for the holidays and made our stay very enjoyable.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2018

6/10 Okay

Matthew, London, England

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Unique hotel in centre of Memphis
In many respects the Peabody hits the spot. It is a lovely hotel in a central location, and provides a complete range of traditional hotel facilities as well as the “famous” Peabody ducks. BUT, and this is a big but, the en suite bathrooms are ridiculously small. I don’t think we have ever stayed at any hotel with such small bathroom - totally unacceptable I’m afraid. Maybe they are in course of renovating the in room facilities, but I strongly recommend checking before you book. Any more than one night with that bathroom and you would be climbing the walls - literally...
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Marilyn, Florida

Liked: Staff & service, property conditions & facilities, room comfort
Our room was not made up till after 3:00 pm. When it was, it still needed vacuuming, dusting, and the ice bucket hadn't been emptied.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near by everything in downtown Memphis its quiet inside where you can enjoy yourself w/out hearing what's going on in the room next to you Great food & drink
Stayed 4 nights in Sep 2018

10/10 Excellent

Garry, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Beale street
Up market hotel. But this one is very greedy. If your staying in a hotel of this level you can expect to pay high prices. But the Peabody goes a little bit to far.
Stayed 4 nights in Sep 2018

10/10 Excellent

AJ, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing, excellent service. Fantastic location for everything that you want to do downtown. Hotel restaurant over priced but great atmosphere. I love the ducks would totally stay here again
Stayed 3 nights in Aug 2018

10/10 Excellent

andrew, milwaukee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel we have been at in a while. Worth seeing the ducks. Quick walk to Beale st. Half block/alley walk from Rendezvous for great bbq We will stay here again if passing through the area! Only negative is older hotel so no coffee maker or fridge in room if you expect those amenities.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2018

8/10 Good

Tina&James, Toronto, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Surprisingly busy in an area that is actually so quiet. BUT, the ducks, ah the ducks are a huge attraction. I'm not sure about that whole duck tradition though.....
Stayed 3 nights in Aug 2018

10/10 Excellent

Nic, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stunning
The hotel is beautiful, Lots of attention to detail like the ducks on the toilet paper, butter in the morning in the shape of ducks, make remover cloth so you don’t get make up all over the lovely white towels, the duck show was great and the staff were very friendly, definitely the hotel I would go back to in Memphis and the best location.
Stayed 1 night in Aug 2018

10/10 Excellent

David, Virginia Beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience from check in to departure.
Stayed 2 nights in Jul 2018

8/10 Good

DianaCoedo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the Majestic building, the service, the luxurious Chezz Phillipe restaurant, the bedrooms big and confortable, the view, the stylish furniture.
Stayed 5 nights in Jul 2018

10/10 Excellent

Jen, St. Louis, MO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel experience I've had. To every detail, this is a luxury atmosphere where the priority of the hotel is comfort and convenience. The room was beautiful, clean and comfortable and the staff was very friendly and accommodating. We really enjoyed: the Lobby Bar, great pool and our massages at Feathers Spa were a delight. Some rooms are undergoing renovation right now, so construction noises before 8 a.m. would be my only complaint - but the hotel did provide ear plugs in the room with a nice little note about the construction and to be fair, construction is a necessary evil. But definitely worth splurging a little on the price, highly recommend.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, if you never stayed before. Old and had a smell. Big rooms, clean
Stayed 1 night in Jul 2018

6/10 Okay

Bob, St Louis

Liked: Cleanliness, staff & service
Small bathrooms
Hotel overall is nice but big down fall is the tiny bathrooms. There is no place to put any of your toilet articles. Counters tops are none existent.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thoroughly enjoyed all aspects of the hotel. However, the two that stood out were the lobby and the staff. The lobby was very relaxing with the drinks, music, desserts, and, of course, the ducks. All members of the staff were very helpful and very friendly.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience
Stayed 2 nights in Jun 2018

10/10 Excellent

Melissa, New Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience! The must stay place in Memphis!
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the best place to stay in Memphis.
Stayed 1 night in Jun 2018

10/10 Excellent

Shawn, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Took my 76 yr old mother because she's always wanted to see the ducks and the Peabody. We loved this beautiful hotel! We loved the staff and the drinks and listening to the pianist while we enjoyed the lovely atmosphere. Everyone should stay here at least once I'm in their life.
Stayed 1 night in Jun 2018

10/10 Excellent

Headman, Frisco, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stay at the Peabody is a trip back in time in a property that oozes class and provides guests with an unsurpassed level of hospitality.
Stayed 1 night in Jun 2018

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect girls getaway
Exceptional friendly service in every aspect of our stay. Thouroughly enjoyed!! Great location
Stayed 3 nights in May 2018

8/10 Good

Patricia

Liked: Cleanliness, staff & service, room comfort
Nice Hotel
Nice hotel local area leaves a lot to be desired. Rooms are on the small side.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great overall. The only problem was there was a huge roach in bathroom when we arrived.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very comfortable stay and we were lucky to be upgraded to a corner suite on the club floor.
Stayed 2 nights in May 2018

10/10 Excellent

Shannon, Loranger, La

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

6/10 Okay

Ronald, Anaheim

Liked: Cleanliness
A place you could duck.
The Peabody is a bit more expensive than the experience warrants. The March of the Ducks requires two hours of your time...hmmm. You need only see it one time. There is a Lansky Brothers store in the Lobby if you want to dress like Elvis. Over all, I would select an alternative place to stay if I go back to Memphis.
Stayed 2 nights in May 2018

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone should see the Peabody
The Peabody was worth the visit because of the history. Hotel very clean and service was great. Location excellent for walking to various sites. Our bathroom was very small however. Great place for a short getaway.
Stayed 3 nights in May 2018

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Great hotel, near to many local attractions such as Beale Street (just a 5 minute walk) Staff are all friendly and welcoming. Good is excellent but as you would expect expensive in the attached restaurant... The lobby area is a great place to relax either for an afternoon pot of coffee of drinks in the evening... Best idea is to go the The Rendezvous across the road for ribs then back to the Peabody for their great deserts. Bedrooms are okay but found our room (1103) to be a little small with a fairly 'compact' bathroom... Would definitely stay again and obviously watching the march of the ducks is a must, but bag your spot early to get a decent view..
Stayed 5 nights in May 2018
Response from Scott Boucher on 1 Jun 2018
Dear MICHAEL, Thanks for leaving a review about your stay. We are glad you and your family had a nice time at The Peabody. Since you mentioned dining at The Rendezvous, we recommend checking out our Summertime Blues & BBQ package next time you stay. We hope you will come back soon. Thanks again, Peabody Hotel Management

8/10 Good

Ian, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
OK. Would try other accommodations.
Overall, the hotel stay was OK. The rooms were on the small side. When we checked in, they initially said we had two double beds until we showed our reservation for a queen. They first said they have no queen bed rooms but then "found" two. Thursday evening roof top party is OK. They say the offer food, but it is more like a snack. Lobby lounge is very expensive for drinks. Go two blocks to Beale Street.
Stayed 5 nights in May 2018
Response from Scott Boucher on 1 Jun 2018
Dear Ian, Thank you for telling us about your recent stay. The Peabody is a historic hotel built in 1925, so some of the guest rooms remain true to their original size. I am glad you enjoyed our convenient location to Beale Street. Thanks again, Peabody Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just amazing
Stayed 2 nights in May 2018

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice very close to evening activities. Very clean. We enjoyed our stay
Stayed 1 night in May 2018
Response from Scott Boucher on 1 Jun 2018
Dear Traveler, We are so glad you enjoyed your stay at The Peabody. Thanks for your review. We hope you will return soon. Thanks again, Peabody Hotel Management

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Dru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location and a beautiful hotel
This hotel captures the grandeur of yesteryear. Absolutely beautiful hotel.
Stayed 4 nights in May 2018
Response from Scott Boucher on 31 May 2018
Dear Dru, Thank you for your compliments on The Peabody. We hope you will visit again soon. Thanks again, Peabody Hotel Management

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018