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Reviews of Homegate Inn and Suites

2 out of 5
Homegate Inn and Suites
1301 Ingram Blvd Extended, West Memphis, AR

Reviews

8.4

Very good

Rating 10 - Excellent. 423 out of 1004 reviews" "
Rating 8 - Good. 389 out of 1004 reviews" "
Rating 6 - Okay. 121 out of 1004 reviews" "
Rating 4 - Poor. 39 out of 1004 reviews" "
Rating 2 - Terrible. 32 out of 1004 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room and quiet.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager on 26 Apr 2024
Thank You!

10/10 Excellent

Shelli, Mississauga

Travelled with partner
Liked: Amenities
Close to the Highway and not far to drive into midtown Memphis, TN.
Stayed 1 night in Apr 2024
Response from General Manager on 17 Apr 2024
Thank You!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 16 Apr 2024
Thank You!

2/10 Terrible

Douglas

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst property I've ever stayed out. A black mark for Expedia that it's on their lift of options!!
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Thank you for your visit John ,We apologize for your poor experience.

8/10 Good

Kristie, Medina

Travelled with partner
Disliked: Property conditions & facilities
Basic hotel reasonable near southland. was clean.
Stayed 1 night in Apr 2024
Response from General Manager on 11 Apr 2024
Thank You

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for visiting Memphis. 15 minutes to Beele Street. Clean, well-maintained. Three-minute drive to the casino, where we had a good breakfast.
Stayed 1 night in Apr 2024
Response from General Manager on 4 Apr 2024
Thank You!

6/10 Okay

Kyle

Loved
Stayed 2 nights in Mar 2024
Response from General Manager on 1 Apr 2024
Thank you

6/10 Okay

John

Travelled with partner
Getting in and out of the entrance to property is unmarked and dangerous. Very dangerous. It is on a hill and a blind spot. It would be of great assistance to add signage.
Stayed 1 night in Mar 2024
Response from General Manager on 28 Mar 2024
Thank You

6/10 Okay

Tobin, yukon

Stayed 1 night in Mar 2024
Response from General Manager on 28 Mar 2024
Thank You

8/10 Good

Richard

Liked: Property conditions & facilities
Quick comfortable overnight stay
Stayed 1 night in Mar 2024
Response from General Manager on 24 Mar 2024
Thank You!

8/10 Good

Kim

Stayed 1 night in Mar 2024
Response from General Manager on 13 Apr 2024
Thank You!

8/10 Good

Dan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room! Easy on and off the highway.
Stayed 1 night in Mar 2024
Response from General Manager on 22 Mar 2024
Thank You!

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and spacious room, minimum but adequate furnishings, spacious bathroom. Good place for a one night stay or as a base for the nearby casino.
Stayed 1 night in Mar 2024
Response from General Manager on 12 Mar 2024
Thank You!

8/10 Good

Matthew

Stayed 1 night in Mar 2024
Response from General Manager on 1 Apr 2024
Thank You

10/10 Excellent

Markita

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service is good and the room are very clean
Stayed 2 nights in Mar 2024
Response from General Manager on 4 Mar 2024
Thank You!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and safe
Stayed 1 night in Mar 2024
Response from General Manager on 4 Mar 2024
Thank You!

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service
I’ve stayed here several times. Checking is easy, the rooms are both clean and huge. It’s not fancy, there’s no breakfast, but it’s a great place for a good nights sleep.
Stayed 1 night in Mar 2024
Response from General Manager on 3 Mar 2024
Thank You!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here often. Love it.
Stayed 1 night in Feb 2024
Response from General Manager on 2 Mar 2024
Thank You!

10/10 Excellent

Markita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleaness and the property conditions.The staff was wonderful as well
Stayed 2 nights in Feb 2024
Response from General Manager on 24 Feb 2024
Thank you!

10/10 Excellent

Andre

Stayed 1 night in Feb 2024
Response from General Manager on 16 Apr 2024
Thank You!

8/10 Good

Kim

Travelled with partner
Beds were comfortable… furnishings are dated but room was clean.
Stayed 1 night in Feb 2024
Response from General Manager on 21 Feb 2024
Thank You!

10/10 Excellent

Willard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on 21 Feb 2024
Thank You!

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very basic, but comfortable and nothing broken and is kept up
Stayed 1 night in Feb 2024
Response from General Manager on 8 Feb 2024
THANK YOU!

2/10 Terrible

Brandi, crawfordsville

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Paper thin walls. Could hear EVERYTHING. Bed was like a brick. Needed to have the packing lot plowed and salted.
Stayed 1 night in Jan 2024
Response from General Manager on 21 Jan 2024
I'm sorry that you didn't enjoyed your stay but when you check in the weather was bad and it was extremely cold for anyone to be outside. We cannot please everyone with when it comes to feel of a bed and the thin walls.

6/10 Okay

CJ

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Overall, the stay wasn't bad. We had a problem with the heat where it wouldn't work, and it was very cold while we were there.
Stayed 3 nights in Jan 2024
Response from General Manager on 21 Jan 2024
We are sorry that you had a problem with the heat , the front desk would have gladly help you with this problem. It is a large room and take a while for the heat.

8/10 Good

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe
It’s was a good place to sleep. Quiet and safe for the most part. I think it was a little more expensive but like I said it’s safe
Stayed 1 night in Jan 2024
Response from General Manager on 10 Jan 2024
Thank you for taking the time to review our Hotel, We appreciate your comments and will share them among our staff. We look forward to serving your lodging needs again in the future.

6/10 Okay

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
The room was fine for an overnight stay. The headboard had a lot of hand smears. Luckily I had cleaning wipes because I was not going to let my pillow touch it. The rest of the room looked clean. The ice machine was not working and they did not supply breakfast.
Stayed 1 night in Jan 2024
Response from Thank You on 11 Jan 2024
We are sorry that we didn't your expectation. We had maintenance working on your ice machine and online it does not advertise that we are serving breakfast.

8/10 Good

Debra, Winnsboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for overnight stay. Clean and neat and comfortable. Good value.
Stayed 1 night in Jan 2024
Response from General Manager on 9 Jan 2024
Thank You!

8/10 Good

Josette

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Unfriendly
Stayed 1 night in Jan 2024
Response from General Manager on 11 Jan 2024
Thank You!

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very close to casino. Close to restaurants Park right in front of your door. Very clean. Will stay there again.
Stayed 1 night in Dec 2023
Response from General Manager on 3 Jan 2024
We are glad that you enjoyed your stay with us. Thank You!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
This hotel is very nice. Big rooms and comfortable beds.
Stayed 1 night in Jan 2024
Response from General Manager on 3 Jan 2024
Thank You!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great.
Stayed 1 night in Dec 2023
Response from General Manager on 2 Jan 2024
Thank you.

10/10 Excellent

june

Liked: Cleanliness, staff & service, property conditions & facilities
I like the room nice and clean close to the casino 🎰i really enjoy the stay my husband and I it was my 60th birthday stay there because it was close to casino love it
Stayed 2 nights in Dec 2023
Response from General Manager on 22 Dec 2023
Thank you for leaving such a great review. We are pleased to hear that you enjoyed your recent stay with us, and our staff took such great care of you. We appreciate your recommendation and hope to see you again the next time you are in the area.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find the driveway!
Stayed 1 night in Dec 2023
Response from General Manager on 21 Dec 2023
Thank you so much for your feedback.

10/10 Excellent

josie

Travelled with partner
Stayed 1 night in Dec 2023
Response from General Manager on 17 Dec 2023
It's great that we exceeded your expectations. Look forward to your return!

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service
Thin walls but better than anticipated
Stayed 1 night in Dec 2023
Response from General Manager on 14 Dec 2023
Thank you for your feedback.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice large unit. Clean
Stayed 1 night in Dec 2023
Response from General Manager on 5 Dec 2023
Thank You!

10/10 Excellent

Jessica

Stayed 1 night in Dec 2023
Response from General Manager on 22 Dec 2023
It's great that we exceeded your expectations. Look forward to your return!

10/10 Excellent

Socorro

Stayed 1 night in Nov 2023
Response from General Manager on 5 Dec 2023
Thank You!

10/10 Excellent

Cheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room lots of space easy access quiet great for what we needed !!!!!
Stayed 1 night in Nov 2023
Response from General Manager on 30 Nov 2023
Thank You!

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will be nice to have a breakfast
Stayed 1 night in Nov 2023
Response from General Manager on 28 Nov 2023
Thank you for your review. Hopefully breakfast area will be open from April 2024.

10/10 Excellent

Preciliano Tanguma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was kinda Leary when I arrived. It was 3am and we were tired. The moment I walked in to check in, the staff was very accommodating and nice. The room was clean and smelled very pleasant. The bathroom was supper clean. When we checked out, the cleaning lady was so nice and the clerk was very appreciative. I will definitely stay at this hotel again.
Stayed 1 night in Nov 2023
Response from General Manager on 21 Nov 2023
Thank You!

10/10 Excellent

Verna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and supported
Stayed 3 nights in Nov 2023
Response from General Manager on 21 Nov 2023
Thank You!

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from General Manager on 21 Nov 2023
Thank You!

6/10 Okay

Darrel

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from General Manager on 16 Nov 2023
Thank You!

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, very specious and loved that the sinks are not in the bathrooms.
Stayed 1 night in Nov 2023
Response from General Manager on 10 Nov 2023
Thank You!

6/10 Okay

matthew

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Dirty towel
Everything was good, except there was a dirty washcloth in the tub, which made me question the cleanliness of everything else. Other than that it was fine
Stayed 1 night in Nov 2023
Response from General Manager on 7 Nov 2023
Thank You!

8/10 Good

David

Stayed 1 night in Oct 2023
Response from General Manager on 29 Nov 2023
Thank You!

6/10 Okay

Braley

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from General Manager on 6 Nov 2023
Thank You!