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Hilton Garden Inn Memphis East Germantown, TN

3.0 star property
Travelers can enjoy a refreshing drink at the bar or maintain their fitness routine at the gym, while free WiFi keeps everyone connected and productive.

Choose dates to view prices

In the heart of Memphis, Hilton Garden Inn Memphis East Germantown offers a welcoming retreat with its bar and The Garden Grille & Bar. Guests can work out at the gym, relax by the seasonal outdoor pool, enjoy free in-room WiFi, and appreciate the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$356
includes taxes & fees
7 June - 8 June

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 15.00 for adults and from USD 10.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 17 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Memphis East Germantown, TN have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 8:00 PM.

How much does it cost to stay at Hilton Garden Inn Memphis East Germantown, TN?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Memphis East Germantown, TN on 7 Jun 2026 start from NZ$356, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Memphis East Germantown, TN pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Memphis East Germantown, TN?

Self-parking is free at this property.

What time is check-in at Hilton Garden Inn Memphis East Germantown, TN?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hilton Garden Inn Memphis East Germantown, TN?

Checkout is at 11:00 AM.

Where is Hilton Garden Inn Memphis East Germantown, TN located?

Situated near the airport, this hotel is within 6 mi (10 km) of TPC Southwind, Shelby Farms Visitor Center and University of Memphis. Mike Rose Soccer Complex and Simmons Bank Liberty Stadium are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 307 out of 465 reviews
Rating 8 - Good. 75 out of 465 reviews
Rating 6 - Okay. 39 out of 465 reviews
Rating 4 - Poor. 24 out of 465 reviews
Rating 2 - Terrible. 20 out of 465 reviews

Reviews

Verified

8/10 Good

Jodielyn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Room. Very Kind & Helpful Staff! Kitchen could have been managed a little better.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities
This is a great location convenient to shopping and Germantown Performing Arts Center. Always busy. Staff is accommodating.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly and helpful staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Seemed like it was in a safe area, rooms were clean and beds were comfortable
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly, kind staff, clean and quiet rooms!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
Nice rooms. Felt safe. Beds were comfy.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, quiet hotel in a convenient area near great restaurants! Wonderful, helpful staff!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

james

Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean room. Extremely friendly and professional personnel. Will definitely stay there again when i visit Memphis.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent in every aspect. Even though I had one minor issue, they addressed quickly and professionally. Overall very pleased with the staff. Could have more expansive menu or a restaurant, but otherwise great!
Stayed 13 nights in Oct 2025
Verified

8/10 Good

Dana

Liked: Amenities, property conditions & facilities
The staff was great. The carpet in hall was stained and a dirty towel was laying in front of our door. Also a bloody Kleenex was laying in our bathroom. It’s a good area and the bed was comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

NENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We don't drink. . .parking was excellent. . .staff was excellent - always courteous and helpful. When we checked in we asked for a walk-in shower with grab bars and were given such a room immediately. Greatly appreciated for we are 78 and 80 in age.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, great location, staff are friendly, meals available plus a convenience area for food/drink. My go to in Memphis.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
It was all really good.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

CYNTHIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet hotel. Will stay again my next trip to Memphis!
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and very safe.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean, which is always my highest priority for accommodations when I travel ANYWHERE!! Even the bathroom corners and every surface were clean! The bed and pillows were comfortable, but the most surprising aspect of my stay was the service from employees that exceeded my expectations!! I have high standards but was even taken back by the professionalism, politeness and accommodating, positive attitude of Tyler when I checked in on the afternoon of November 14 and the lovely woman who waited on me the next morning when I ordered breakfast from the menu. In these days when it is often hard to find service-oriented employees, both of these staff members represented the Hilton brand at a high level!!! I had not met them prior to our stay but both were so welcoming!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Charles

Liked: Property conditions & facilities

A very good weekend at the Hilton Hotel

The room was excellent the view was good the employees were friendly and nice we had a great time
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
The reason for my three star review has nothing to do with the staff, they were wonderful! However the walls are not soundproof. The poor person in the room to our left was ill “all night” and the smoke alarm in the room to our right went off early in the morning.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night, so we didn't get to experience all of the amenities, but the breakfast buffet was wonderful and the staff was all super friendly and accommodating.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The service was really good. It was very clean and the staff were really friendly!! I would stay here again
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Kassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel experience

The Hilton was comfortable, safe and very friendly staff. Will definitely stay here again!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and very well maintained; loved the safety and quiet and it was very clean.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Mykeshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. I loved the drink options at the bar and the food was delicious.
Stayed 2 nights in Oct 2023